Industries Impacted Most by UX (Jakob Nielsen)

Summary: Industries such as technology and ecommerce have reaped the rewards of good UX. Other sectors such as B2B and Intranets are following suit.

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Industries Impacted Most by UX (Jakob Nielsen)

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Jakob Nielsen, Ph.D., is a retired principal and co-founder (with Dr. Donald A. Norman) of the Nielsen Norman Group. Jakob established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented the heuristic evaluation method.

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