Remote UX Work Articles & Videos

  • Tools for Unmoderated Usability Testing

    There are many tools for unmoderated usability testing on the market. Choose a tool that offers the right features for your research.

  • NN/g’s Free UX Templates and Guides

    Use this curated set of free NN/g templates and guides for inspiration and to accelerate your product development activities and UX career.

  • 3 Tips for More Engaging Remote UX Workshops

    Break the virtual barrier in remote UX workshops by incorporating tangible objects, using different virtual spaces, and varying participant contribution methods.

  • Running Workshops with Both Remote and In-Person Participants

    Hybrid workshops are the ultimate test of facilitation skills: you must bridge the gap between in-person and remote participants, not widen the divide. There are three types of hybrid workshops and each presents its own set of logistical nightmares.

  • Protecting Participant Data: 6 Best Practices

    Research participants are more vulnerable than ever as researchers conduct remote usability tests, use third-party applications, and store data online. Protect participant privacy by adhering to best practices before, during, and after data collection.

  • Remote Contextual Inquiry: Lessons Learned

    Contextual inquiry can be conducted remotely for certain types of tasks, provided that your participants can share most of their work setting through a video-call platform.

  • Maintaining the Privacy and Security of Research Participants’ Data

    Maintaining participants’ data privacy and security before, during, and after data collection is critical to the user-research process. It protects participants from data breaches and cyber threats.

  • Why Remote or Hybrid Workshops Fail

    Some of the biggest pitfalls in running remote or hybrid UX workshops come from poor choice of remote tools, poor agendas, or not managing expectations appropriately before the meeting.

  • Tips for New UX Researchers Carrying Out Remote Interviews

    Doing your very first remote user interview? Our UX intern has tips for conquering your nerves and getting great research results.

  • Remote Usability Testing Costs

    We compare the budgets needed for different kinds of qualitative user research: in-person usability testing vs. remote studies run by software (unmoderated) or run by a human moderator.

  • User Research Repositories for Cross-Functional Teams

    Tips for placing all information about users in a single place, so that the entire UX team can leverage this knowledge. Eden Lazaness shares her experience and demos the tools her team used. This was filmed during a participant experience panel after a recent UX Conference.

  • Remote UX Workshop Challenges

    Participants in the Virtual UX Conference share tips for running UX workshops remotely to overcome challenges of participant fatigue and engagement and getting clients to use collaborative design tools.

  • Tips for Remote UX Design Collaboration

    With experience, UX teams have evolved techniques for better collaboration and design practices to involve and engage remote and distributed team members. With participants at the Virtual UX Conference.

  • Overcoming Remote Challenges for UX Leaders

    We talked with a group of UX leaders to hear their experience managing UX teams remotely and their tips for forcing engagement that might happen naturally in person. Filmed during the Virtual UX Conference.

  • Remote Design Work: Top Challenges

    Communication is the top challenge when designing remotely, according to 213 UX professionals. Receiving feedback, replicating informal conversations, and maintaining a clear direction on projects were the biggest communication concerns.

  • Remote Card Sorting

    5 steps for conducting a card sorting study remotely, to discover how users group items together. This is useful when designing your IA.

  • Doing Field Studies Remotely

    Field visits are ideal for UX research since we observe users in their natural environment. But what if you can't get into the users' home or office? Remote methods can work.

  • 4 Ways to Share Sketches in Remote Ideation

    Depending on how much your team can spend, your team might want to use tablets, document cameras, smartphones, or your computers’ webcams to share sketches.

  • Skill Mapping: A Digital Template for Remote Teams

    A collaborative spreadsheet is an efficient tool for evaluating skills of UX team members and creating an overall team shape.

  • Running a Remote Usability Test, Part 2

    Learn how to run a remote moderated usability test. This second video covers how to actually facilitate the session with the participant and how to end with debrief, incentive, and initial analysis with your team.