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What do you do when a member of your startup family dies during a crucial company-wide event? A ClassCalc Story
What do you do when a member of your startup family dies during a crucial company-wide event? A ClassCalc Story
We were at the most important event to date in ClassCalc’s history - the National Council for Teachers or Mathematics…
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Daniel Haiem, CEO shared this"My email isn't delivering" sounds like a one-person problem. It usually isn't. The instinct is to reinstall the client, maybe restart Outlook, close the ticket. But more often than not, that single complaint is the first sign of something bigger: a flaky SMTP relay, a blacklisted IP, a DNS record that quietly broke and nobody noticed. The pattern I've learned to trust over the years: one complaint is a ticket. The moment a second or third person reports the same thing, that's not a coincidence anymore. That's an outage hiding behind a support queue. Before touching anyone's machine, check the mail server logs, run a blacklist lookup, verify the MX records. The fix is rarely on the user's end. Shared this in Forbes Technology Council's latest piece on common IT issues that signal bigger system problems, alongside 18 other technology leaders. Benedetto Biondi @Hastimal Jangid Jagadish Gokavarapu WaiJe Coler Radhakrishnan PN @Denys Vorobyov Anna Drobakha Arun Goyal Dr. Pawan Anand Judit Sharon Venkata Ramya G. Aruna Veerappan @Akhilesh S @Rishi Gupta @Mark Brown Dan Sorensen Rishi Katdare Nikhil Jathar Good read if you've ever closed a ticket too fast. https://lnkd.in/gqMUeYm7 #ITSupport #Cybersecurity #TechLeadership #ForbesTechCouncil
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Daniel Haiem, CEO shared thisA while back, a client kept asking for a custom analytics dashboard. Filters, breakdowns, the works. We built exactly what they asked for. Six months later, fewer than 5% of their users had ever opened it. That one stuck with me. It taught me to stop treating feature requests as a build spec and start treating them as a signal. People will tell you what they think they want, but watching what they actually use tells you something different, and usually more honest. Now when a request comes in, my first move isn't "how fast can we build this." It's "what problem is this actually pointing at, and is a dashboard even the answer." Shared this in a Fast Company Executive Board piece on what listening to customers really means, alongside 20 other leaders. Good range of perspectives in there. Jessica Shapiro Andrew Kryder Richard McWhorter, CFP®, CRPC® Elliott Broidy Irina Soriano Debra Andrews Goran Paun Daniel Amzallag Jeffrey Whitford Gabriel Bridger Kathleen Lucente Ari Galper Mark Valentino Stephanie Harris Brian Mulderrig Bob Sprague Kevin Leyes Volen Vulkov Boris Dzhingarov https://lnkd.in/gDAJtfmD #CustomerExperience #ProductDevelopment #Leadership #FastCompanyExecutiveBoard
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Daniel Haiem, CEO shared thisHot take: most icebreakers fail because they're too easy to fake. You give people a fun fact and they just pick the safest, most socially acceptable version of themselves. Nobody learns anything real. The one I keep coming back to is two truths and a lie, but with a rule: one item has to be work-related and one has to be personal. And the lie has to be convincing enough that people actually argue about it. What happens is the quiet people on the team usually crush it. Turns out the ones who don't talk much in meetings have the most interesting lives. That's half the point. I also stay away from anything that needs setup or props. A tired team at the end of day one of a retreat is not going to engage with something complicated. Keep it simple and let the conversation do the work. Got featured alongside 15 other leaders in this Fast Company Executive Board piece on icebreakers that actually work. Some solid ideas in here if you're planning a retreat. https://lnkd.in/g2pw9zkZ #Leadership #TeamCulture #CompanyCulture #FastCompanyExecutiveBoard
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Daniel Haiem, CEO shared thisZero-day vulnerabilities don't follow a schedule. That's kind of the whole problem. The uncomfortable truth is that no matter how good your security posture is, you're sometimes defending against something that doesn't have a fix yet. And in that gap, the basics matter more than most people want to admit. Patch aggressively. Hunt proactively. Layer your defenses. Not because it's a guarantee, but because it narrows the window an attacker has to work with. Shared my take on this alongside some sharp minds in Forbes Technology Council's latest piece on zero-day vulnerabilities and long-term risk. Worth a read if you're thinking about how your organization handles the threats you can't fully predict. https://lnkd.in/gam22s8f #cybersecurity #zeroday #appdevelopment #techleadership #forbestechcouncil
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Daniel Haiem, CEO shared thisA few years back, we shipped an app that had a bug knock out login for about six hours. Not great. But instead of posting a vague "we're looking into it" status update, we wrote a plain English breakdown. What broke. What we fixed. What changed in QA going forward. The client got more positive feedback from that post than from the launch itself. That stuck with me. Because we spend so much energy trying to avoid looking bad, and almost no energy thinking about what we do when we inevitably are bad. Accountability is a skill. Most companies treat it like a last resort. Proud to be featured alongside 11 other leaders (Volen Vulkov Kevin Leyes Stephanie Harris @Kevin Wong Natanya Wachtel-BackFromTheDead Living-in-the-NOW Jay Steven Levin Gergo Vari Tavares Beverly Britton Bloch, M.B.A., Ph.D. Student Boris Dzhingarov Kathleen Lucente) in this Fast Company Executive Board piece on turning hard moments into trust-building ones. It's a good read. https://lnkd.in/gC9WCJBk #leadership #Accountability #SoftwareDevelopment #AppDevelopment #FastCompanyExecutiveBoard
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Daniel Haiem, CEO reposted thisDaniel Haiem, CEO reposted thisThe challenge isn’t simply adding more monitoring, processes or tools; it’s helping teams identify what matters most and respond without unnecessary noise or complexity. Read more at https://hubs.li/Q04j4L1b0 from Gregory Shahnovsky of Modcon Systems Ltd., Ben Ofiri of Komodor, Rahul Saluja of WinWire, Paul A. Mohabir of Transervice Logistics Inc., WaiJe Coler of InfoTracer, Kostiantyn Gitko of Devox Software, Gary Daemer of InfusionPoints, LLC, Nikhil Jathar of AvanSaber Technologies, Ankit Narayan Singh of ParallelDots, Daniel Haiem, CEO of AppMakers USA, Rahul Raj of Walmart, James Gowen Jr., Ph.D., PMP® of Citi, Prajkta Waditwar of Box Inc, Motaz Al-Agamawi of PwC, Yuri Gubin of DataArt, Rick Vanover of Veeam, Amirtha Saminathan of Lowe's Companies, Inc., Khurram Javed Mir of Kualitatem Inc. and Kshitij Dixit of Zeo Route PlannerHow To Strengthen SRE Without Overwhelming Tech TeamsHow To Strengthen SRE Without Overwhelming Tech Teams
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Daniel Haiem, CEO reposted thisDaniel Haiem, CEO reposted thisIncreasingly, “later” does not mean a clean refactor. It means consequences that extend beyond engineering. https://hubs.ly/Q04jfT8N0 Written by Daniel Haiem, CEO of AppMakers USA‘Fixing It Later’ Is The Most Expensive Decision In App Development‘Fixing It Later’ Is The Most Expensive Decision In App Development
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Daniel Haiem, CEO reposted thisDaniel Haiem, CEO reposted thisAs tools, languages, architectures and workflows continue to evolve, traditional measures may not fully reflect a tech professional's current capabilities or potential. Read more at https://hubs.li/Q04flZrn0 from Jagadish Gokavarapu of Wissen Infotech, Akhilesh S. of A3Logics, Daniel Haiem, CEO of AppMakers USA, Joseph Ours, MBA of Centric Consulting, Monisha Somji, Enterprise AI & Digital Transformation, Ajay Pandey of Financial Technology, Victor Mimo of Mira Mace, Kiran Bhujle of SVAM International Inc., Andrew Sales of Scaled Agile, Garima Singh of Royal Bank of Canada, Amirtha Saminathan of Lowe's, Anusha Nerella of Global Fintech Firm, Andrew Siemer of Inventive, Rafael Pimentel Pinto of Texas State Board of Pharmacy, Douglas Murray of Auvik, Prashanthi Nuthi of Enlace Health, Joel Frenette, MBA, PMP of TravelFun.Biz, Cyrus Wadia of Activate, William Gao of HumanTouch, and Dhruv S. of Walmart Global TechHow To Evaluate Tech Talent In A Rapidly Changing WorkplaceHow To Evaluate Tech Talent In A Rapidly Changing Workplace
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Daniel Haiem, CEO shared thisThanks to Forbes Technology Council for publishing my new piece. In my decade of experience as a CEO, I've learned that employee activism isn't a random thing. It usually follows a pattern. This article is my practical take on what to build before that happens. Read it here: https://lnkd.in/gfq5JyCVDaniel Haiem, CEO shared thisIf you do not build a clear system for voice, then your most public channel will become it for you. https://hubs.li/Q0461-lv0 Written by Daniel Haiem, CEO of AppMakers USAEmployee Activism Has A System. Build One Before It Builds ItselfEmployee Activism Has A System. Build One Before It Builds Itself
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Daniel Haiem, CEO reacted on thisDaniel Haiem, CEO reacted on this"More links." That's the request I hear most often. But after years in digital PR and SEO, I've learned the ask on the surface is rarely the whole story. What clients usually need is authority in the right market, stronger trust signals, and proof that supports sales. Listening means paying attention to the repeated friction — not just the direct request. Good listening turns the brief behind the brief into action. Grateful to be featured in Fast Company Executive Board Company on what listening to customers really means — alongside 20 leaders I'm proud to share the page with. Thank you to the Fast Company Executive Board for the platform. What's the "brief behind the brief" you've learned to hear in your work? Read the full article: https://lnkd.in/gST3BMuf In great company with these fellow contributors: Jessica Shapiro — LiveRamp Andrew Kryder — The Kryder Law Group, LLC Accident and Injury Lawyers @Richard McWhorter — SRM Private Wealth Elliott Broidy — @Broidy Capital Holdings Irina Soriano — Seismic Debra Andrews — Marketri Goran Paun — ArtVersion @Dan Amzallag — Ivalua Jeffrey Whitford — MilliporeSigma Gabriel Bridger — Rightpoint Kathleen Lucente — Red Fan Communications Ari Galper — Unlock The Sales Game Mark Valentino — Citizens Stephanie Harris — PartnerCentric, Inc. Brian Mulderrig — ViralGains Bob Sprague — Yes& Kevin Leyes — Leyes Media Daniel Haiem, CEO — AppMakers USA Volen Vulkov — Enhancv Nader Assad — Oldcastle APG #DigitalPR #SEO #ContentMarketing #CustomerExperience #Leadership
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Daniel Haiem, CEO reacted on thisDaniel Haiem, CEO reacted on thisWe often talk about zero day attacks like they are just technical glitches, but the real cost is much deeper. Every breach makes people a little more nervous about the software they rely on every single day. That erosion of trust affects all of us. I had the chance to add a small piece to this conversation in this Forbes Technology Council piece, and my part was simply about the everyday habits that can rebuild that trust. Honestly, I do not think I said anything groundbreaking. It is just a reminder that security does not always have to be complicated. The little things, updating on time, restricting admin access, they matter more than we realize, especially for people who are not security experts. If you have a few minutes, the full article has much smarter perspectives than mine by visionaries like Greg Salvato Prajkta Waditwar Diptamay S. Daniel Gumucio Manas Chaudhari Ido Geffen Daniel Haiem, CEO Ann Westerheim, PhD Yardley Pohl Akhilesh S. Paul Lewis Salice Thomas Henry Patishman Tomás O. Avi Shua Kiran E. Mark Brown Sreenath Kurupati Mark Beare Mike B. Worth a read. 📖How To Protect Against Zero-Day Vulnerabilities And Long-Term RiskHow To Protect Against Zero-Day Vulnerabilities And Long-Term Risk
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Nicolas Genest
What should we really be teaching the next generation in the age of AI? Honored to be featured in The Independent’s latest piece exploring how education—especially around technology—is evolving as AI reshapes the job market and skill demands. 📚🤖 The long-standing mantra of “learn to code” is now being questioned, not because technology is less important, but because the very nature of technology work is changing. With AI increasingly capable of generating code and automating routine technical tasks, the conversation has shifted to what foundational skills will truly prepare kids for the future. In the article, we dive into what educators, parents, and industry leaders think should be taught today’s students so they are adaptive, curious, and ready for a world where humans and machines work side by side. From computational thinking to creativity and critical problem-solving, it’s clear the future of education must evolve beyond traditional tech training. https://lnkd.in/e2tc3tik What an honor to be featured alongside my teacher David J. Malan from the Harvard Business Analytics Program and world-famous CS50. My favorite quote from him: "There’s always going to be a role for smart humans to teach other smart humans”. Huge thanks to The Independent for including my perspective in this important conversation. Let’s keep pushing for an education system that equips the next generation with not just technical know-how—but the human skills that matter most in a world powered by AI. Knowledge is no longer an issue. Speed? No longer an issue. Accuracy? No longer an issue. We have all the tools to make our results reliable and trustable… What we inject as humans is the consciousness.
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Shawnnah Monterrey, MBA
🚀 Dennis Abremski is helping transform UC San Diego into a launchpad for science-driven startups through bold leadership at the Institute for the Global Entrepreneur. Check out this Bizzy Scientist episode to hear how UCSD is accelerating deep tech commercialization.
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Thomas Wolf
Despite all the big funding rounds and flashy demos in US robotics, K-Scale’s inability to raise more money should worry us. We're at risk of replaying the LLM story all over again in robotics: - Chinese companies are going open-source and collaborating across the value chain (from EV suppliers to downstream integrators) - most western teams are going full-stack proprietary, closed-source, all in-house Guess which robots the next wave of research labs and startups will actually be able to build on when they want to invent new algorithms or tackle unseen real-world use cases?
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