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With over 17 years of experience in the financial and healthcare sectors, I am a seasoned…
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Mark Valentino shared thisFive years ago, I lost my father. This Father’s Day, I found myself reflecting on how much of him I still carry with me every day. The older I get, the more I realize that the most important lessons weren’t taught through words, but through example: Show up. Keep your word. Work hard. Put family first. Today, as a father of two boys, I hope to pass those same lessons on to them. Our greatest legacy isn’t what we achieve for ourselves—it’s what lives on through the people we love. Dad, thank you.
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Mark Valentino shared this“San Francisco is coming back.” You hear it everywhere. Last week, standing in Union Square alongside Mayor Daniel Lurie 丹尼爾·羅偉, I saw something different: It’s not coming back — it’s being rebuilt. And small businesses are leading the way. Through our work at Citizens, we’re proud to support the San Francisco Downtown Development Corporation’s Small Business Fund — helping entrepreneurs return, reopen, and reimagine what downtown San Francisco can be. This isn’t just about filling empty storefronts. It’s about restoring energy. Creating jobs. Rebuilding confidence in one of the most important cities in the world. Real progress takes real partnership. Big credit to our California State President, Mark Lehmann, for bringing this opportunity forward — and to David Stiepleman, T.J. Wenzel and Sixth Street for making this happen. Shola Olatoye, thank you for leading us forward! Momentum is building. And this time, it’s being built to last. #SanFrancisco #SmallBusiness #EconomicDevelopment #Partnerships #CommunityImpact #CitizensColleagues Barbara Meza Nuno Francisco Brendan Coughlin Manny Tocco Matt Boss Ted Swimmer Jerry Sargent Roberto Rivera Susan McDermott deTray Dameon Philpotts Michael Walker
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Mark Valentino shared thisBig weeks don’t just happen—they’re built. This week in Southern California was one of those moments where you can feel the momentum building across Citizens. We kicked things off in San Diego at the Consumer Bankers Association conference, where our team earned the Joe Belew Award—a powerful recognition of the impact we’re making in the communities we serve. A huge congratulations to our President, Brendan Coughlin, Head of CRA Reza Aghamirzadeh, and our CRA team for setting the standard. We then carried that energy straight into our San Diego Private Bank office ribbon cutting—another step forward in building a truly integrated platform to serve clients across business banking, private banking, and beyond. What stood out most to me wasn’t just the wins—it was the alignment. Teams showing up together. Leaders leaning in. Real momentum across the franchise. Southern California is a key growth market for us—and weeks like this are a reminder of what’s possible when great people, a clear strategy, and strong execution come together. We’re just getting started. #OneCitizens #Momentum #PrivateBanking #BusinessBanking #CitizensColleagues Susan McDermott deTray Dameon Philpotts Roberto Rivera Victor Mena Michele Piccirillo Manny Tocco Matt Boss Patrick L Cristino Mark Lehmann Citizens Private Bank
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Mark Valentino shared this11 years ago, I started my career with Citizens in Boston—never imagining a moment like this. Standing here in Manhattan Beach with our Chairman and CEO, Bruce Van Saun, and a group of exceptional colleagues—welcoming new SoCal teammates into Business Banking and our Citizens Private Bank—was a powerful reminder of how far the journey can take you. What makes this moment especially meaningful is not just the growth of the business, but the people behind it. We are bringing together an incredible group of bankers who are deeply committed to serving clients, serving the community, building relationships, and delivering the full power of Citizens across markets. Grateful for the journey, proud of the team, and energized for what’s ahead. Michele Piccirillo Victor Mena Barbara Meza Matt Boss Brendan Coughlin Manny Tocco Nuno Francisco Susan McDermott deTray NABIL HAZBOUN Alex Yang Arvin Haroutounian
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Mark Valentino shared thisMy 7yr old son competed in a Ski and Snowboard Club Vail snowboarding event this weekend while sick, exhausted, and pretty nervous about the competition. He had a big training fall last weekend. He almost didn’t go. But he showed up anyway. And he finished second place. Watching that unfold was a good reminder of something we talk about often in leadership and business: grit. Anyone can perform on the easy days. The real test is how we show up when things are difficult — when we’re tired, uncertain, or facing a big moment. We have to dig deeper. In banking, our customers rarely need us most when everything is going well. They need us when they’re navigating challenges, uncertainty, or important decisions. And when they need us, they really NEED us! Showing up in those moments — prepared, steady, and committed — is what builds trust over time. It’s what I’m most proud of about my colleagues at Citizens. We all get knocked down. We all have moments of weakness. What happens next is what people remember. Because character isn’t built on the easy days. It’s built on the days you’d rather stay home — but show up anyway. Jennifer Rollins
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Mark Valentino shared thisProgress isn’t linear. And neither is success. Watching my 7yr old son work through this jump progression has been a good reminder for me. He didn’t land it the first time. Or the second. Or the third. There were falls. Frustration. Moments where stopping would’ve been easier. But each attempt was a little better than the last — a small adjustment, more confidence, incremental progress. That pattern shows up everywhere. It’s what we see in our customers every day — small businesses, families, entrepreneurs, and companies at every stage. Progress is rarely a straight line. It’s built through: • Learning from setbacks • Making thoughtful adjustments • Staying committed when results take time At Citizens, we understand that growth doesn’t happen overnight. Our role isn’t just to show up for the highlight moments — it’s to be a steady partner through the trial-and-error, the rebuilding, and the next leap forward. Because real progress compounds. In business. In life. And sometimes…on a jump ramp. #Progress #Grit #Coaching #BusinessBanking #CitizensColleagues
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Mark Valentino shared this*Now is the time to start your next venture* The opportunity to be a small business owner has never been greater. We sat down with CNBC to outline how the gig economy and emerging tech AI are coming together in special ways for American ‘solpreneurs.’ Ready to start your own side hustle? Let our industry-leading Citizens’ small business colleagues help you build your future! #citizenscolleagues #solopreneur #entrepreneur #smallbusiness https://cnb.cx/48uQ8IlOwn your income: America's 'solopreneur' business model is booming, from Florida to CaliforniaOwn your income: America's 'solopreneur' business model is booming, from Florida to California
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Mark Valentino shared this💚 Hope. Dignity. Opportunity. Proud to serve on the Board of St. Francis House, Boston’s largest day shelter—where more than 500 individuals each day find meals, clothing, recovery support, job training, and a path forward. Our upcoming Gala on Saturday, October 4th is the single most important event of the year, fueling programs that truly transform lives. If you’re in a position to support, I’d be grateful: 👉 https://lnkd.in/gsDjq3YX Together, we can make Boston a place where everyone has the chance to rebuild and thrive. #StFrancisHouse #Boston #CommunityImpact
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Mark Valentino shared thisFrom Hawai‘i’s shores 🌺 to 13,000 feet up at Copper Mountain, CO 🏔️…what a summer! Labor Day isn’t just a long weekend — it’s about grit. The people who show up, do the hard work, and keep moving forward. I saw that spirit everywhere this summer: 💼 At work: traveling across New York, Boston, Pittsburgh and many other places with Citizens — celebrating our customers, colleagues and partners who prove every day that small and midsize businesses are built on resilience, creativity, and teamwork. 🏠 At home: James (age 7) had an incredible summer — earning awards as the youngest shredder at snowboard camp in Colorado 🏂 and being selected to train with Real Madrid next summer in Madrid. ⚽ Two different arenas, one lesson: persistence and passion pay off. The thread is the same in business, sports, and life: 👉 Progress comes from showing up, pushing through, and winning together. This Labor Day, I’m grateful for colleagues who inspire me, customers who trust us, and family who remind me why the work matters. Here’s to honoring the effort, celebrating the wins, and building what’s next. Have a happy and safe Labor Day Weekend! #LaborDay #Family #BusinessBanking #SmallBusiness #Gratitude #CitizensColleagues
Mark Valentino replied to a comment
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Marion Smith, CFP®, CRPC® Thanks, Marion. Thanks for your leadership!
Mark Valentino replied to a comment
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Larricia Lumpkins Thanks, Larricia! I hope all is well - we miss you!
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Mark Valentino liked thisLooking forward to joining this year’s American Banker conference as one of the keynote speakers. I’ll be sharing my perspective on “Inspiration vs. Accountability: Driving Engagement, Prioritization and Execution.” Great leadership isn’t about choosing between inspiring people and holding them accountable—it’s about creating an environment where both reinforce each other. When teams understand the why, are aligned on priorities, and are empowered to execute, performance follows. I’m excited to join fellow industry leaders for what promises to be a great discussion. If you’ll be in Chicago this October, I look forward to connecting. #Leadership #Banking #SmallBusiness #Culture #Execution #EmployeeEngagement #AmericanBanker #FinancialServices #citizenscolleagueMark Valentino liked thisThe next era of small business banking won't be built from the sidelines. Join the leaders redefining growth, customer relationships, payments, lending, and AI at SMALL BUSINESS BANKING, October 26–28 in Chicago. Walk away with practical strategies, valuable connections, and ideas you can put into action. https://lnkd.in/gbvPxygX Patrick L Cristino, Claudia Davis Adamson, Heather Kesner, Stacy Armijo, James Duff, AnaLiza Grandner, Tom Gregory, Timothy Little, Michael McGinley, Jonas Ng, Chris Nichols, Shawn O'Brien, Cristin Reid, Elaine Szeto, Brian Waldron, Blake Weathers, Zimmerman, Holly Sraeel
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Mark Valentino liked thisMark Valentino liked thisToday, I had the pleasure of contributing to an incredible project with the Saint Francis House team, helping furnish apartments for individuals transitioning out of homelessness. Seeing these beautiful new homes come together was truly inspiring. Having a safe and welcoming place to call home can make a meaningful difference in someone’s journey toward stability and independence. I couldn’t be prouder to work for a company that supports initiatives like this and to be part of a community that is committed to making a positive impact across Boston. Grateful for the opportunity to give back alongside so many dedicated volunteers. Randi Skodras Mark Valentino Patrick L Cristino Cesar J. Camacho James Driscoll Mohsin Khan #citizenscolleague; #bostoncommunity; #businessbanking; #citizensbank
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Mark Valentino liked thisMark Valentino liked thisSo proud to see the Citizens Private Bank LA Team recognized in this week’s Los Angeles Business Journal. This feature is a reflection of a group of bankers who have spent decades servicing clients together in real estate, business, non-profit, construction, entertainment and law firms in the broader Los Angeles community. As the city continues to rebuild and evolve, this team is committed to showing up with experience and results. Grateful to be serving this community with such an exceptional group of colleagues. The best is yet to come. Full post here: https://lnkd.in/gjTFDMQi Petros Altunyan Kathy Attaii Jeremy Cramer Mary Deckebach Jonathan Durante Lisa Lemons Brian Litman Sarah Perahia Jodie Weiss Delane Willis-Ysaguirre #CitizensColleague
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Mark Valentino liked thisI'm delighted to share I've joined True Search to lead the newly launched Commercial & Consumer Banking Practice. True's momentum and reputation in banking has been growing for years. Given the innovations and talent trends across the sector, True has become that much more consequential. I'm thrilled to join Brad, Jon and others on this journey!Mark Valentino liked this"Jeremy has a rare ability to place the leaders banking institutions need, at exactly the moment they need them." – Jonathan Pomeranz, Head of Financial Services Jeremy Zeman joins True as Managing Director, Head of the Consumer & Commercial Banking Practice. Full announcement in the comments. #TrueSearch #Banking #FinancialServices #Fintech #ExecutiveSearch
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Mark Valentino liked thisMark Valentino liked thisIt is with a very heavy heart that I share that Amanda, the wife of my friend and colleague, Eric Adkisson, has passed away. I have the honor of working side by side with Eric, BR’s Director of Construction, and I have tremendous respect for the man, leader, husband, and father he is. Eric is an incredibly valued member of the BR family, and our hearts are broken for him and his loved ones as they navigate this unimaginable loss. I know that many of my connections may not know Eric or his family personally. However, this is one of those moments when a community can come together and make a meaningful difference. A GoFundMe has been established to help support Amanda’s family and memorial expenses. No contribution is too small when many people give what they can, it truly adds up. Even if you are unable to donate, I ask that you please keep Eric and his family in your thoughts and prayers and consider sharing the fundraiser with others. Eric, please know that you are not alone. Your BR family, friends, colleagues, and community are standing beside you with love, compassion, and support. https://lnkd.in/gZtURZUj Fundraiser by Eric Adkisson : Support for Amanda's Family & Memorial Please keep Eric and his entire family in your prayers during this incredibly difficult time.Donate to Support for Amanda's Family & Memorial, organized by eric adkissonDonate to Support for Amanda's Family & Memorial, organized by eric adkisson
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