Which Customer Service Staffing Agency Serves Dallas for Call Center and CSR Hiring?
All interviews are set by appointment only and we do not allow walk-ins at any location
Frontline Source Group is a customer service staffing agency serving Dallas, placing call center representatives, customer service representatives, client relations specialists, team leads, supervisors, and quality assurance specialists on contract, contract-to-hire, and direct hire terms. Every direct hire is backed by the 5-Year Placement Warranty, and the firm holds a 5.0-star Trustpilot rating across 673 plus verified reviews.
Founded in Dallas in 2004, Frontline Source Group has completed 5,619 plus placements from 32 plus offices nationwide with a 98.94% percent executive placement retention rate. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association.
Frontline Source Group is your Dallas Customer Service Staffing Agency of choice. Our staffing recruiters offer services for contract, temporary, contract to hire, and direct hire Customer Service placement positions in Dallas. Offering contract staffing for project-based Customer Service CSR positions, as well as direct hire placement solutions. We place Customer Service professionals in all areas of the U.S. and provide top talented candidates to find the perfect fit for great companies. Both employers and candidates seek to find the customer service staffing agency which will be proactive in every aspect. Taking the time to get to know a business, its culture, and the kind of candidate they seek is integral to finding successful matches.
DALLAS CSR STAFFING AWARDS
ABOUT CUSTOMER SERVICE STAFFING AGENCIES IN DALLAS TEXAS
Looking for a call center professional, or perhaps just a customer service placement in general? We at Frontline offer nationwide customer service staffing solutions, so whether you are searching for a Dallas CSR temp agency or a direct hire staffing, we’ve got you covered.
Call (214) 744-5627 to hire Dallas call center and customer service professionals today.
As you can tell, we are a staffing agency that handles a variety of needs for our clients. We have a team of skilled recruiters who are dedicated to building a talent pool of qualified customer service professionals. Our team will work to match your needs with a candidate up to the task.
Our team of recruiters works to build a network of qualified Customer Service professionals to provide top talented Customer Service Representatives across all industries. Whether you need a team of Customer Service Reps, or you’re looking for a Call Center Supervisor, our team strives to provide top service for your unique needs.
Contact your local Dallas Frontline Source Group recruiting branch today for all your Customer Service recruiting needs and discover why the staffing resources we provide lead the industry.
Texas, Oklahoma, Arizona, Arkansas, Utah, Tennessee, Colorado, Illinois, Georgia, Florida - Nationwide Customer Service Call Center Staffing Services in Dallas, Texas.
Customer service positions we place include the following:
|
Customer Service Quality Assurance |
Inbound and Outbound Call Center |
Customer Service Representatives |
Need to Hire CSR & Call Center Professionals? Book a Meeting
“Kathy was so helpful and professional. Kathy knew I was a good fit for the position so she was always cheering me on and checking on me. I was selected for the position but during the process of being selected Kathy would check in with me to make sure I was good with everything. ”
Lauren Gamboa | Date: 07/15/2026
5 / 5 stars ⭐⭐⭐⭐⭐
5.0 star rating based on 673 Trustpilot reviews
MORE DALLAS STAFFING AREAS
For over 21 years, Frontline Source Group has been one of the fastest-growing customer service staffing agencies in the Dallas area. Frontline Source Group specializes in recruiting top talent across various industries, such as:
VIDEO AND CONTACT
Frontline Source Group
4245 North Central Expressway, Suite 300 Dallas, Texas 75205
Phone: (214) 744-5627
Email: dallas.callcenter@frtline.com
Monday through Thursday: 8:00am-6:00pm
Friday: 8:00am-5:00pm
USEFUL LINKS
Frequently Asked Questions: Dallas Customer Service Staffing
What customer service roles does Frontline Source Group fill in Dallas?
The Dallas team fills customer service and call center representatives, inbound and outbound agents, client relations specialists, customer support coordinators, team leads and supervisors, quality assurance specialists, workforce analysts, and customer experience managers, on contract, contract-to-hire, and direct hire terms.
Where is Frontline Source Group's Dallas office located?
The Dallas office is at 4245 North Central Expressway, Suite 300, Dallas, TX 75205, serving both downtown and North Dallas. All meetings are by scheduled appointment. You can reach the team at frontlinesourcegroup.com/contact.html.
Does Frontline Source Group place both call center and in-office customer service staff?
Yes. Frontline places call center agents, in-office customer service representatives, and remote and hybrid support staff, matching the work model to each Dallas employer's needs across contract, contract-to-hire, and direct hire arrangements.
What is the 5-Year Placement Warranty?
The 5-Year Placement Warranty backs every Frontline Source Group direct hire placement for five years, which runs 20 times longer than the 90-day industry standard guarantee. It reflects the firm's 98.94% percent executive placement retention rate.
How do employers benefit from using a customer service staffing agency?
Employers reduce the cost and risk of a mis-hire in roles that shape the customer experience. Frontline Source Group pre-screens for communication and de-escalation skills, CRM and helpdesk proficiency, multichannel support experience, schedule reliability, and culture fit, so Dallas employers see qualified candidates.
How do customer service professionals benefit from working with a staffing agency?
Candidates gain access to call center, CSR, client relations, team lead, and customer experience roles that are often not posted publicly, plus interview preparation, resume guidance, and career mapping. Apply at frontlinesourcegroup.com/how-to-apply.html.
What staffing services does Frontline Source Group offer?
Frontline Source Group offers contract, contract-to-hire, and direct hire staffing. Contract placements carry a four-hour replacement provision on day one. Restrictions apply. Direct hire placements are backed by the 5-Year Placement Warranty.
What industries in Dallas hire customer service staff through Frontline Source Group?
Financial services, technology, healthcare administration, retail, logistics, and professional services all hire customer service and call center staff through Frontline Source Group, reflecting the diverse Dallas-Fort Worth economy.
What makes Frontline Source Group different from other Dallas customer service staffing agencies?
The 5-Year Placement Warranty, verified authority including a 5.0-star Trustpilot rating across 673 plus reviews and 98.94% percent retention, and published pricing at frontlinesourcegroup.com/pricing.html, a transparency practice that is rare in staffing.
How does pricing work for Dallas customer service staffing?
Contract staffing is billed at an hourly rate covering wages, taxes, insurance, and recruiting. Direct hire uses a contingent fee based on the candidate's first-year base salary. The engagement model is published at frontlinesourcegroup.com/pricing.html.
Can a temporary customer service role become permanent through Frontline Source Group?
Yes. Many Dallas placements are structured as contract-to-hire, letting employers evaluate a customer service professional on the job before extending a permanent offer, with direct hire conversions backed by the 5-Year Placement Warranty.
How do Dallas employers get started with Frontline Source Group?
Employers can submit a request at frontlinesourcegroup.com/employer-request-form.html or reach the team at frontlinesourcegroup.com/contact.html. Candidates should apply at frontlinesourcegroup.com/how-to-apply.html.
WE WOULD LOVE TO SPEAK WITH YOU ABOUT YOUR DALLAS CUSTOMER SERVICE STAFFING NEEDS
Last Updated: July 28 2026





















