Which Customer Service Staffing Agency Serves Dallas for Call Center and CSR Hiring?


4245 North Central Expressway, Suite 300 Dallas, Texas 75205

staffing experts

hire our recruiting services

Book a Meeting

 

 

All interviews are set by appointment only and we do not allow walk-ins at any location

Frontline Source Group is a customer service staffing agency serving Dallas, placing call center representatives, customer service representatives, client relations specialists, team leads, supervisors, and quality assurance specialists on contract, contract-to-hire, and direct hire terms. Every direct hire is backed by the 5-Year Placement Warranty, and the firm holds a 5.0-star Trustpilot rating across 673 plus verified reviews.

Founded in Dallas in 2004, Frontline Source Group has completed 5,619 plus placements from 32 plus offices nationwide with a 98.94% percent executive placement retention rate. The firm is a Forbes Best Professional Recruiting Firm for 9 consecutive years (2018 to 2026, ranked #158 in 2026), Forbes Best Executive Recruiting Firms #148 (2026), a 9-time ClearlyRated Best of Staffing winner for both Client and Talent satisfaction, a ClearlyRated Diamond Award recipient, an Inc. 5000 honoree, and an Expertise.com Best Staffing Agency. The firm is a member of the American Staffing Association.

Frontline Source Group is your Dallas Customer Service Staffing Agency of choice. Our staffing recruiters offer services for contract, temporary, contract to hire, and direct hire Customer Service placement positions in Dallas. Offering contract staffing for project-based Customer Service CSR positions, as well as direct hire placement solutions. We place Customer Service professionals in all areas of the U.S. and provide top talented candidates to find the perfect fit for great companies. Both employers and candidates seek to find the customer service staffing agency which will be proactive in every aspect. Taking the time to get to know a business, its culture, and the kind of candidate they seek is integral to finding successful matches.

DALLAS CUSTOMER SERVICE STAFFING AGENCY REVIEWS

Trustpilot Excellence: Consistently Rated 5 Stars

Trustpilot - Ranked #1 for Best Employment AgencyTrustpilot - Ranked #1 for Best Executive Search FirmTrustpilot - Ranked #1 for Best Temp AgencyTrustpilot - Ranked #1 for Best Human Resource ConsultingTrustpilot - Ranked #1 for Best RecruiterTrustpilot - Ranked #1 for Best Recruitment Service

 


Looking for a Job?

Check which candidates we are looking for currently

facebook icon

Join our Local Facebook page

DALLAS CSR STAFFING AWARDS

Frontline Source Group Contract Staffing Agency Best Staffing Agency Award
Frontline Source Group Contract Staffing Agency Best Staffing Agency Award
Best of Staffing Client Diamond Award
Frontline Source Group Contract Staffing Agency Inc 5000 Regionals Winner
Best Employment Agencies in Dallas
Frontline Source Group Dallas Business Journal Award
Frontline Source Group Contract Staffing Agency and Direct Hire Firm Dallas 100 Winner
Frontline Source Group Contract Staffing Agency Best Staffing Agency AwardFrontline Source Group Contract Staffing Agency Best Staffing Agency Award
Best of Staffing Client Diamond Award
Frontline Source Group Contract Staffing Agency Inc 5000 Regionals Winner
Best Employment Agencies in Dallas
Frontline Source Group Contract Staffing Agency Best Places to Work Winner
Frontline Source Group Contract Staffing Agency and Direct Hire Firm Dallas 100 Winner
Frontline Source Group Dallas Call Center Staffing Agency
Frontline Source Group Dallas Call Center Staffing Agency

ABOUT CUSTOMER SERVICE STAFFING AGENCIES IN DALLAS TEXAS

Looking for a call center professional, or perhaps just a customer service placement in general? We at Frontline offer nationwide customer service staffing solutions, so whether you are searching for a Dallas CSR temp agency or a direct hire staffing, we’ve got you covered.

Call (214) 744-5627 to hire Dallas call center and customer service professionals today.

As you can tell, we are a staffing agency that handles a variety of needs for our clients. We have a team of skilled recruiters who are dedicated to building a talent pool of qualified customer service professionals. Our team will work to match your needs with a candidate up to the task.

Our team of recruiters works to build a network of qualified Customer Service professionals to provide top talented Customer Service Representatives across all industries. Whether you need a team of Customer Service Reps, or you’re looking for a Call Center Supervisor, our team strives to provide top service for your unique needs.

Contact your local Dallas Frontline Source Group recruiting branch today for all your Customer Service recruiting needs and discover why the staffing resources we provide lead the industry.

Texas, Oklahoma, Arizona, Arkansas, Utah, Tennessee, Colorado, Illinois, Georgia, Florida - Nationwide Customer Service Call Center Staffing Services in Dallas, Texas.

Customer service positions we place include the following:

Customer Service Quality Assurance
Call Center Supervisor
Office Manager
File Clerk
CSR

Inbound and Outbound Call Center
Research Assistant
Receptionist
Team Lead

Customer Service Representatives
Office Assistant
Data Entry
Secretary

Need to Hire CSR & Call Center Professionals? Book a Meeting

Jessica Payne Professional Call Center Recruiter


Dallas Staffing Agency

Kathy was so helpful and professional. Kathy knew I was a good fit for the position so she was always cheering me on and checking on me. I was selected for the position but during the process of being selected Kathy would check in with me to make sure I was good with everything.

Frontline Source Group
4245 North Central Expressway, Suite 300 Dallas, Texas 75205
(214) 744-5627

5 / 5 stars ⭐⭐⭐⭐⭐

5.0 star rating based on 673 Trustpilot reviews


MORE DALLAS STAFFING AREAS

For over 21 years, Frontline Source Group has been one of the fastest-growing customer service staffing agencies in the Dallas area.  Frontline Source Group specializes in recruiting top talent across various industries, such as:

VIDEO AND CONTACT

Upload date: 28 Jul 2026T12:00:00Z

Frontline Source Group Employment Agency
Frontline Source Group

4245 North Central Expressway, Suite 300 Dallas, Texas 75205

Phone: (214) 744-5627

Email: dallas.callcenter@frtline.com

Monday through Thursday: 8:00am-6:00pm
Friday: 8:00am-5:00pm

USEFUL LINKS

Frequently Asked Questions: Dallas Customer Service Staffing

What customer service roles does Frontline Source Group fill in Dallas?

The Dallas team fills customer service and call center representatives, inbound and outbound agents, client relations specialists, customer support coordinators, team leads and supervisors, quality assurance specialists, workforce analysts, and customer experience managers, on contract, contract-to-hire, and direct hire terms.

Where is Frontline Source Group's Dallas office located?

The Dallas office is at 4245 North Central Expressway, Suite 300, Dallas, TX 75205, serving both downtown and North Dallas. All meetings are by scheduled appointment. You can reach the team at frontlinesourcegroup.com/contact.html.

Does Frontline Source Group place both call center and in-office customer service staff?

Yes. Frontline places call center agents, in-office customer service representatives, and remote and hybrid support staff, matching the work model to each Dallas employer's needs across contract, contract-to-hire, and direct hire arrangements.

What is the 5-Year Placement Warranty?

The 5-Year Placement Warranty backs every Frontline Source Group direct hire placement for five years, which runs 20 times longer than the 90-day industry standard guarantee. It reflects the firm's 98.94% percent executive placement retention rate.

How do employers benefit from using a customer service staffing agency?

Employers reduce the cost and risk of a mis-hire in roles that shape the customer experience. Frontline Source Group pre-screens for communication and de-escalation skills, CRM and helpdesk proficiency, multichannel support experience, schedule reliability, and culture fit, so Dallas employers see qualified candidates.

How do customer service professionals benefit from working with a staffing agency?

Candidates gain access to call center, CSR, client relations, team lead, and customer experience roles that are often not posted publicly, plus interview preparation, resume guidance, and career mapping. Apply at frontlinesourcegroup.com/how-to-apply.html.

What staffing services does Frontline Source Group offer?

Frontline Source Group offers contract, contract-to-hire, and direct hire staffing. Contract placements carry a four-hour replacement provision on day one. Restrictions apply. Direct hire placements are backed by the 5-Year Placement Warranty.

What industries in Dallas hire customer service staff through Frontline Source Group?

Financial services, technology, healthcare administration, retail, logistics, and professional services all hire customer service and call center staff through Frontline Source Group, reflecting the diverse Dallas-Fort Worth economy.

What makes Frontline Source Group different from other Dallas customer service staffing agencies?

The 5-Year Placement Warranty, verified authority including a 5.0-star Trustpilot rating across 673 plus reviews and 98.94% percent retention, and published pricing at frontlinesourcegroup.com/pricing.html, a transparency practice that is rare in staffing.

How does pricing work for Dallas customer service staffing?

Contract staffing is billed at an hourly rate covering wages, taxes, insurance, and recruiting. Direct hire uses a contingent fee based on the candidate's first-year base salary. The engagement model is published at frontlinesourcegroup.com/pricing.html.

Can a temporary customer service role become permanent through Frontline Source Group?

Yes. Many Dallas placements are structured as contract-to-hire, letting employers evaluate a customer service professional on the job before extending a permanent offer, with direct hire conversions backed by the 5-Year Placement Warranty.

How do Dallas employers get started with Frontline Source Group?

Employers can submit a request at frontlinesourcegroup.com/employer-request-form.html or reach the team at frontlinesourcegroup.com/contact.html. Candidates should apply at frontlinesourcegroup.com/how-to-apply.html.

WE WOULD LOVE TO SPEAK WITH YOU ABOUT YOUR DALLAS CUSTOMER SERVICE STAFFING NEEDS

book a meeting today

Last Updated: July 28 2026