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Mirjana Spasojevic, PhD shared thisFrom Nokia and Sesame Workshop collaboration to Kindoma to Hoot Reading. The journey continues. Many colleagues and friends helped along the way and continue to work on this important topic of improving child literacy. Thank you all! Tico Ballagas Koichi Mori Carly Shuler Glenda Revelle Emily Reardon Michael H. Levine Miles Ludwig Hayes Raffle Janet Go Terry Winograd Sean Follmer Jofish Kaye Morgan G. Ames Hiroshi HoriiMirjana Spasojevic, PhD shared thisWhen a child struggles to read, support shouldn’t come down to guesswork. A Stanford University-led study through the National Student Support Accelerator(NSSA) is being released examining virtual tutoring at scale. The program studied was Hoot Reading. Through a randomized controlled trial, researchers evaluated our 1:1 literacy tutoring delivered by certified teachers and grounded in Structured Literacy. The study demonstrated that Hoot’s high-impact, virtual tutoring can substantially improve literacy outcomes for struggling readers at scale. We are grateful to the research team, including Susanna Loeb, Carly Robinson, Monica G Lee, and Hsiaolin Hsieh, PhD, and to our district partners at Kansas City Public Schools for their collaboration in making this work possible. For families and education leaders, this reinforces something important: ▪️Certified teachers. ▪️Explicit instruction. ▪️Ongoing progress monitoring. ▪️A structured, research-aligned approach. Independent research matters, especially when it comes to reading. Read the full press release here: https://lnkd.in/gAtEGtji #HootReading #ScienceOfReading #LiteracyMatters #HighImpactTutoring
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Mirjana Spasojevic, PhD reposted thisMirjana Spasojevic, PhD reposted this**New HAI Podcast Alert** "Just add human oversight.” In practice, it often fails—because reviewers can’t see reasoning, can’t spot subtle errors, and end up rubber-stamping. Oversight doesn’t fail because people don’t care. It fails because the *collaboration pattern is wrong*. I explore what breaks when human oversight is treated as a procedural step rather than a collaborative model in my conversation on the Human+AI Impact podcast with Sabrina Anjara, PhD: 🎙️ Human+AI Impact: Quality Over Speed: Rethinking Productivity with AI Apple: https://lnkd.in/gPRK2_Cr Spotify: https://lnkd.in/g4a_D4R9 Where have you seen "oversight" become a formality instead of a safeguard? #HumanPlusAI #HumanCenteredAI #AIDesign #TrustworthyAI #HCI #HAIQuality Over Speed: Rethinking Productivity with AI (with Dr. Manaswi Saha)Quality Over Speed: Rethinking Productivity with AI (with Dr. Manaswi Saha)
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Mirjana Spasojevic, PhD shared thisAccenture Labs in San Francisco is hiring summer interns! Are you a hands-on innovator with a passion for discovering how new technologies can solve real-world problems? Accenture Labs seeks candidates with strong technical skills to join our applied research group in San Francisco as an R&D Summer Intern. If you are: - Currently enrolled in PhD or Master’s Degree in Computer Engineering, Human Computer Interactions or related fields with a graduation of December 2026 or later - Familiar with building applications with hardware such as biosensing wearables, robotic systems, AR/XR devices, eye-tracking and the like. - Understanding LLM and VLM architectures, prompt engineering techniques, and LLM multimodal data processing. - Have experience with user-centered design practices and user experience research methodologies such as usability testing, interviews, focus groups, etc. Please apply here: https://lnkd.in/gN9A_aim
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Mirjana Spasojevic, PhD reposted thisMirjana Spasojevic, PhD reposted thisHappy to announce that my team is hiring! Are you a creative technologist/engineer at heart who is growing towards a career in research? ....Then this role might be for you! Are you comfortable with the following scenarios? -Operating robots using a VR haptic interface -Rapid prototyping engaging AI software demos -Connecting LLMs to AR Glasses and Neurotech headsets -Presenting to both Academic and Business oriented audiences -Doing research outside an ivory tower and be embedded with clients Apply Here: https://lnkd.in/eVTvd-ZM The level of this role is centered around newly graduated or soon to graduate with a Masters in Human Robot Interactions, Human Computer Interactions (HAI), Cognitive Science, Electrical Engineering and the like.
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Mirjana Spasojevic, PhD shared thisSecond blog post about our study on using neurotech to understand the experience of movie watchers is out!Mirjana Spasojevic, PhD shared thisNeurotechnology x AI x Visual Media Content Design The future of data-driven and human-experience centric content design comes from a combination of novel Biosensing and AI technologies. Which introduces a multimodal understanding of the audience experience, so creators can have a richer understanding of their audiences and craft experiences that truly move them. Our R&D group at Accenture Labs conducted an internal study to explore these technologies as it relates to the film watching experience. Check out our second blog in the series where we summarize the results of our study and vision these emerging technologies! https://lnkd.in/gZ8znA6fThe Director’s New Lens: Empathic AI for FilmmakingThe Director’s New Lens: Empathic AI for Filmmaking
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Mirjana Spasojevic, PhD reposted thisMirjana Spasojevic, PhD reposted thisThere is a deeply troubling development in Serbia that connects to US pension funds via BC Partners, a major private equity firm. According to new reporting by The Organized Crime and Corruption Reporting Project, BC Partners appears to be engaging in discussions about replacing the leadership of United Media and its subsidiary N1 Srbija, which happens to be Serbia's last major remaining independent news channel. The talks involve Serbia's state-owned telecom company, which has systematically worked to silence critical media outlets over the past several years. N1, a cable channel, has been the only major TV station providing independent coverage of the recent mass protests against Serbia's increasingly authoritarian government – protests that drew hundreds of thousands, but were either ignored or vilified by all broadcasters with a national operating license. Now, the very investment fund that owns the parent company is apparently discussing leadership changes with a state-controlled competitor that has spent years trying to shut them down. BC Partners happens to raise nearly half of its capital from US pension funds - including those for California teachers, New York teachers, Ohio teachers, and NYC police officers. These are retirement savings from hard-working Americans that could end up financing the destruction of the last free voice in Serbian media. In Serbia, N1 rates as the most trusted news brand. When it was dropped by multiple cable providers due to political pressure, people changed en masse to a provider that still carried N1. If BC Partners allows N1's leadership to be replaced under these circumstances, it would be a clear signal that they're willing to appease an autocratic regime at the expense of press freedom. American workers deserve to know their retirement funds aren't being used to silence independent journalism. BC Partners' leadership should answer a simple question to their stakeholders: will you be complicit in crushing the last pillar of free media in Serbia? https://lnkd.in/giGa2_kPTelecom Chief and United Group CEO in Talks to Weaken Serbia’s Last Independent BroadcasterTelecom Chief and United Group CEO in Talks to Weaken Serbia’s Last Independent Broadcaster
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Mirjana Spasojevic, PhD shared thisBlog post describing our recent Work in biosensin for media content design.Mirjana Spasojevic, PhD shared thisNeurotechnology x AI x Visual Media Content Design At the intersection of novel AI and wearables exists an emerging, unprecedented wave of precision, multimodal user experience data. Content, product, and service design can go beyond the humble questionnaire and into a data-driven paradigm uncovering the moment-by-moment experiences of audiences and consumers. Our R&D group at Accenture conducted an internal study to explore these technologies as it relates to the film watching experience. We report on the background of these technologies, business use cases, results, and vision of the emergence of these capabilities. Check out our first blog where we focus on business use cases and tech background, and stay tuned for the next blog where we summarize results and vision! https://lnkd.in/g-TVYQbmWhat We Say, Think, and Feel: AI & Biosensing’s Transformative Capabilities for CreatorsWhat We Say, Think, and Feel: AI & Biosensing’s Transformative Capabilities for Creators
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Mirjana Spasojevic, PhD shared thisGreat work team!Mirjana Spasojevic, PhD shared thisSuper excited to share that one of my 2024 summer intern Liu Yuhan's paper titled: "Exploring the Design Space of Real-time LLM Knowledge Support Systems: A Case Study of Jargon Explanations" is conditionally accepted to ACM #CHI2025! Very proud of Yuhan for all the hard work she put in both during the summer and post internship to finish up the paper writing! A CHI paper submission after an intensive summer is no small feat, but quality work that leads to acceptance is one that very few achieve! Amazing work, Yuhan! 👏 👏 👏 It is doubly exciting for me because this was the first research thread I started when I joined Accenture Labs 2.5 years ago in our Human-AI Interaction (#HAI) line of work. This paper captures the second project from this thread. Extremely elated for this is also my first paper as the PI! :) Congratulations to the amazing team and co-authors: Aadit Shah, our undergrad summer intern who prototyped the tool and Jordan Ackerman, who co-mentored both the interns with me! Looking forward to sharing this work with the CHI community, and hopefully 🤞 see folks in Japan!
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Mirjana Spasojevic, PhD shared thisAppreciate research collaboration with UC Davis on Silent Speech!Mirjana Spasojevic, PhD shared thisCelebrating my invitation to join UC Davis Center for Neuroengineering and Medicine's Board of Advisors with a great story highlighting our collaboration. The research explores GenAI and Neuro topics to help restore the voices of patients who have lost the ability to use their own voice. Congrats to Harshavardhana Gowda, Daniel Comstock, the rest of the Miller Lab, UC Davis collaborators, and researchers at Accenture Labs who have supported the endeavor. https://lnkd.in/gJzpZHanRestoring Voices and Identity with NeuroengineeringRestoring Voices and Identity with Neuroengineering
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Mirjana Spasojevic, PhD reacted on thisMirjana Spasojevic, PhD reacted on thisPhD: Done! ✨ I am excited to announce that I successfully defended my PhD earlier today at Cornell Tech. It has been an amazing 6 years of growth and adventure. Thank you to Wendy Ju for being the best advisor I could have wished for. Available starting July, I'm looking for R&D roles in AI and robotics, for example as a User Experience Researcher, R&D Scientist, or Design Engineer. I'd love to work at an R&D lab or startup building user-friendly AI and robotics applications. I bring: - Cornell PhD in Human-AI/Robot Interaction - 4+ years of full-time industry R&D experience - 9+ years of mixed-methods research experience - Background spanning AI, design, hardware prototyping, and automotive Preferred locations: New York, San Francisco, Los Angeles, or Cambridge (MA), but open to relocation. No sponsorship needed. I'd love to hear from you! Send me a message, drop a comment, or tag someone who might be hiring. #PhD #OpenToWork
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Mirjana Spasojevic, PhD liked thisMirjana Spasojevic, PhD liked thisThis post isn’t about AI. It’s about my first ASIN, which is a nerdy way to announce my debut fiction novel, Low Hanging Fruit. The book follows Carla Person, an executive administrative assistance who just started her dream job at Endayze, the world's most prestigious tech company. If you’re feeling a little tired of working in (or hearing about) the tech industry, you can live vicariously through Carla's struggles and successes in this book. The cover art makes sense once you've completed the mandatory swan safety training. The Kindle ebook is $3.99 and available for pre-order now at my website: https://www.alexthayer.com. After 24 hours my book is already in good company. Right now it’s ranked #29 on the list of Amazon Best Sellers in the Literary Satire category. Adjacent authors include Chuck Palahniuk, Ling Ma, and Kurt Vonnegut. That’s pretty cool, although I’m wondering when the algorithm will change its mind about me. Paperback and hardcover will be available soon too!
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Mirjana Spasojevic, PhD reacted on thisMirjana Spasojevic, PhD reacted on thisI'm enjoying my last few minutes as Associate Professor, before my promotion to full Professor takes hold. On the eve of this transition, I want to thank all of my students, collaborators and colleagues. This is truly a dream job, to be able to do research at the interaction of interactive system design and understanding human behavior, to have the chance to champion the role of design in academic research, to be able to influence so many wonderful people. My students have asked "what I get" for the promotion. This sounds funny, but mostly: the chance to be in meetings and write letters for other people to be promoted to Professor. This sounds like a chore, but it's actually a big deal, especially for those of us who can imagine how academia can be different, better. I got here with a lot of help, and of course want to return the favor. I'm heartened, and look forward to the new role.
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Mirjana Spasojevic, PhD reacted on thisMirjana Spasojevic, PhD reacted on thisI was invited back to my Alma Mater to talk about next-generation foundation models, biosensing, and Cognitive Science at the Mind Technology Series. -What's possible when AI systems are trained using your brain signals? -What can we do with data from air pods that collect our biosignals and what are the broader UX implications? Thanks to Chris Kello for inviting me, the department, and the students for the thoughtful discussions.
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Mirjana Spasojevic, PhD reacted on thisMirjana Spasojevic, PhD reacted on thisSerbia is very hot in the region these days for VC funding. Garaža made a report on why that's the case. Quick stats: > We had 8 pre-seed rounds. > Early rounds are larger > Pre-seed is around $1,8M; seed is around $2.8M. > New startups are doing pre-seed rounds in year one (8/15 new startups) > Expect a SAFE on the table > Investors active in the region | 20VC | Project Europe | Inovo.vc | Credo Ventures | Fifth Quarter Ventures | SQ Capital | South Central Ventures | Silicon Gardens We have a special criterion on what counts as a startup. We did a deep dive into each segment, summing up what's good and what's bad. tldr: it's not all good, but it's way better than before. This means if you're from the region, you have to play the game on a high level. If you're thinking about starting a startup, and especially if you're under 26, DM me or sign up for office hours for a 30 min, no-bullshit talk (look at our website). Tell us what you think! link in the comments :)
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Mirjana Spasojevic, PhD liked thisMirjana Spasojevic, PhD liked thisCoding agents are great until they're not. I thought of making "Wait, I'll just do it." buttons to hand out at the next in-person AI event, but that kind of seems cruel. I'm doing a lot of vibe coding, and some agentic coding, right now, and I've observed that like any continuous partial attention process, both fragment my attention and interrupt whatever in-depth thinking I may have been doing at the time ("Is the agent done?" "Oh, what's that error?" "I don't even know what that library is, let me look it up." "Wait, what?"), and agentic development does it way more. As a result, when the agents have just done it, I have almost no understanding of what it's doing under the hood...and I haven't thought through what "it" is supposed to do, anyway. This leads simultaneously to code debt--which the agents will fix and I'm not that worried about it--and intense cognitive debt, which they will not. The cognitive state of bouncing between tasks feels like a kind of mania (at least for me, and not in a good way, and when I recognize it, I put the coffee down and take the dog for a walk). What it can do is amazing, but it often feels like I'm Mickey and there are too many brooms to keep track of. Here's more on cognitive debt and how it even shows up in EEG signals: "EEG analysis presented robust evidence that LLM, Search Engine and Brain-only groups had significantly different neural connectivity patterns, reflecting divergent cognitive strategies. Brain connectivity systematically scaled down with the amount of external support: the Brain‑only group exhibited the strongest, widest‑ranging networks, Search Engine group showed intermediate engagement, and LLM assistance elicited the weakest overall coupling." https://lnkd.in/eK9Zmm_D (HT Pattie Maes' lab)
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Mirjana Spasojevic, PhD liked thisMirjana Spasojevic, PhD liked thisI was at UNESCO headquarters in Paris last week with more than a thousand others for the second annual conference of the International Association for Safe and Ethical AI. It was fascinating in a number of ways, but perhaps the most refreshing discovery for me was that academic research into building ethical principles into AI systems is alive and well, despite the actions and attitudes of the major AI companies here in the U.S. Even as the use cases for AI are exploding, researchers are finding new ways to keep these systems from creating harm. The diversity of voices from AI researchers around the world reminded me that the big company-centered view driven by “follow the money” narratives doesn’t nearly capture the full spectrum of what’s going on. It was exciting to see research keeping pace with evolving technology in the field, asking new questions with admirable mathematical rigor. But the voice I really missed in the room was the voice of the field of philosophy. Many of the presentations conveyed (to this former philosophy major) the sense that few involved were aware they were operating in territory where deep lines of thinking go back thousands of years. Questions of what constitutes moral behavior, right action, justice, and societal good have always been with us. But for those of us working with and implementing AI systems, these questions have a magnified importance. I’d love to see more presenters at conferences like IASEAI draw on those intellectual traditions rather than rediscover them bit by bit, through experimental data analysis, statistical regression, and computational formula. Many have complained at the lack of liberal arts education among technologists, who are neither encouraged nor rewarded for broadening their perspectives. But now more than ever, if we are to avert the risks AI technologies bring, we need more Aristotle in our arithmetic. #AI #AIsafety #AIethics #AIstrategy
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Mirjana Spasojevic, PhD reacted on thisMirjana Spasojevic, PhD reacted on thisHappy Pi Day! 🥧 (Yes, the ratio is 3.14… and yes, I’m biased.) At Inflection, we know the most powerful tech isn’t just intelligent - it’s emotionally intelligent. It’s personally intelligent. It’s Pi. In a world where digital chats often feel cold, transactional, and leave people feeling isolated, we need AI that listens with empathy, responds with care, and actually gets the messy, beautiful complexity of being human. We need human-centered AI. That’s why we built Pi to be more than just raw intelligence that answers questions—it’s here to have real conversations, to notice what you’re saying and how you’re feeling, and to respond in a way that's genuinely supportive without sycophancy. We’re not replacing human connection. We’re building something that helps you think, learn, and grow—without the flattery or fake vibes. Because human-centered AI isn’t about machines pretending to be people. It’s about tech that empowers you—gives you more agency, not less. As we build future versions of Pi, we’re also listening. What values do you think should guide the future of AI? Add a comment, or follow the link to learn more about Pi and Pi Day. And make sure to have a slice of pie. https://lnkd.in/gaduXy9Q
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Mirjana Spasojevic, PhD reacted on thisMirjana Spasojevic, PhD reacted on thisCheers to the stars in my sky! #IWD26 Huge thanks to my little 'sister' Anukriti Maaharay who has been my confidant in navigating a new country, new industry, new way of life. Your little lessons resonate in my head when I need a bit of advice as well as your laugh. To Shiv-Rani Mistry This practice would not be possible without you. As my mirror, my planner, my voice of purpose, you are the consummate professional and also so much your own self, you bring out my best instincts and I have appreciated every month together. For Sarah Bannister for being my friend, my first hire, my own personal comedy show. It helped my soul to see you this year, we shouldn't leave it another decade! Thank you to Chandni Vora, for being my teacher and friend. So creative, so brave, so brilliant. You could be anywhere and I would want to work alongside you. I am beyond excited for you this year as your life changes!! For Mirjana Spasojevic, PhD; you have had such an outstanding impact in my life, from thousands of miles away. Crossing paths with you has been one of the best things to happen to me at Accenture, and I am so happy for your next phase of life. To Sara Abodunrin : A fellow artist and yet the fiercest wrapped in sweet. Your path is still not defined, but I am cheering your ascent, brave thing after brave thing that you do. You could take on anything and make it your own, considered, place where everyone is welcome. Thank you so much for being on our team. To Fransje Schoenmaker and Dina Mehulić for inviting me to be part of the The Lady's Realm ; I cannot wait to see you this week and start 2026's work! Thank you for being so inspirational, mission driven, and unbelievably funny. To Kerry Aziz for making our team world, work. Thank you so much for all that you do to keep our community fun. Shout out to my friend Esra Yetis who I worked with only briefly, but continues to be a huge source of inspiration. The funniest, the smartest, the deepest. Love to see how much you do. To Alice Nao Kawashima thank you for being such a spark of joy in hard projects and places. Always the first to volunteer, always curious, always has a joke to share. Thank you! To Julia Petretta for being the best manager and one that continually navigates through craft, depth of emotion, and the desire for everyone to be better. Everyone should be so lucky to have a manager like you. For Devin O., thank you for working with me and I am so unbelievably proud of you, truly you walk the walk and are fighting for all to have rights, dignity, and purpose. Grateful to have been your friend first, mentor second, always. Thank you to Marion Duncan for hiring me. I know you are the 'sun' to a new team, and I think of your example all the time in leadership. To the lovely ladies Sandstorm, Sandy Marsico, Janna Fiester, and your brilliant team, thank you for working with me. I think of you often and fondly, I am always wishing you well.
Experience & Education
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Accenture
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Publications
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Smart Jewelry: The Future of Mobile User Interfaces
Future Mobile UI 2015
See publicationPosition paper addressing the potentials of examining the communicative qualities of traditional jewelry in the development of "smart" connected wearable devices, written for the Future Mobile User Interfaces workshop at MobiSys 2015.
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Mobile Persuasion (Book)
Stanford University Persuasive Technology Lab
See publicationThe mobile phone will soon become the most powerful channel for persuasion. This book presents 20 perspectives on how mobile devices can be designed to motivate and influence people - and how this emerging trend will change the way you live, work, and play.
http://www.goodreads.com/book/show/1452837.Mobile_Persuasion
http://www.amazon.com/Mobile-Persuasion-Perspectives-Future-Behavior/dp/0979502527/ref=sr_1_1?ie=UTF8&s=books&qid=1301887984&sr=8-1 -
People, places, things: Web presence for the real world
In proceedings of Third IEEE Workshop on Mobile Computing Systems and Applications
The convergence of Web technology, wireless networks, and portable client devices provides new design opportunities for computer/communications systems. In the HP Labs' "Cooltown" project we have been exploring these opportunities through an infrastructure to support "web presence" for people, places and things. We put web servers into things like printers and put information into web servers about things like artwork; we group physically related things into places embodied in web servers…
The convergence of Web technology, wireless networks, and portable client devices provides new design opportunities for computer/communications systems. In the HP Labs' "Cooltown" project we have been exploring these opportunities through an infrastructure to support "web presence" for people, places and things. We put web servers into things like printers and put information into web servers about things like artwork; we group physically related things into places embodied in web servers. Using URLs for addressing, physical URL beaconing and sensing of URLs for discovery, and localized web servers for directories, we can create a location-aware but ubiquitous system to support nomadic users. On top of this infrastructure we can leverage Internet connectivity to support communications services. Web presence bridges the World Wide Web and the physical world we inhabit, providing a model for supporting nomadic users without a central control point.
Other authorsSee publication
Projects
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Connected Reading
- Present
Connected Reading is a technology platform that makes books more interactive and engaging, while unlocking their potential to facilitate communication.
Other creatorsSee project
Honors & Awards
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2017 Women Worth Watching in STEM
Profiles in Diversity Journal
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Robert Fransgaard
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This is what investing in AI in design looks like. As with many other job families, the design industry focuses on what might the impact of AI be: will it lower the quality with slop? Will it replace humans? Etc But I don't see much focus on to understand and really capitalise on the potential AI brings to design. We are largely treating it as any other tool: a way to get incrementally better. At best it's a short course for the designers, at worst it's expecting designers to already know how to use it. But AI has the potential for making radical shifts and leaps. I'd love to hear, and learn, from anyone who is making significant strides to drive AI transformation in design.
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Amber Heinbockel
Google • 3K followers
We’re enabling software to act on our behalf. When AI systems schedule, decide, and execute for us, design’s job changes. This piece explores what it means to design for systems that act and why judgment, restraint, and trust are now core UX work. 👉 Designing for Systems That Act https://lnkd.in/g6BpW9Dk
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Coforma
9K followers
Human-centered design research encourages practitioners to recognize patterns in order to predict human behavior. But how can technologists use it to learn about unpredictable technologies like generative AI? That’s the question Coforma design researchers Jane Park Storm and Daniela Jones set out to answer in their interactive workshop—Bodystorming Artificial Intelligence—at the upcoming UXLx: User Experience Lisbon conference in Lisbon, Portugal, from May 20-23. If you’re attending, let’s connect! #UXLx #UXDesign #UXResearch #AI #UXconference
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Arlo Guthrie
Drata • 1K followers
This article is a bit polemic and short on real data, but I understand the sentiment. Process and systems fail when they don't solve actual problems, and one of the problems we should solve is a lack of time, resources and appetite to just try stuff. How might we deliver experiments in a way that allows us to scale the innovative experiences that work and pivot if the experiments fail? That's precisely what design systems are for. https://lnkd.in/g-w9wG8g
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Derek Niedringhaus
System Systems UX Consultancy • 766 followers
Design systems didn’t become bloated by accident. We got very good at governing appearance, and avoided systematizing meaning. The result is visual rigor paired with semantic ambiguity. This piece reframes design systems as scalable architecture: objects, states, relationships, permissions, and context as first-class concerns. If your system feels bureaucratic and still can’t answer “what is this thing?”, this is might be why.
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Peter Skillman
Beroepsorganisatie… • 10K followers
This is very interesting and shows vision. The fragmented landscape of tools for US citizens and international users are not nearly good enough. Fundamentals like a unified and polished design system with UX telemetry (anonymized) and with basics like IAM and federated log in might make the biggest short term impact. My hope is that it is focused on everyday beautiful essentials and is fully non-partisan. Democracy and access are the greatest opportunities here.. Ben Sheppard shared this in another thread and gave a UK perspective (thanks). https://lnkd.in/eDrMWdWe. @bensh
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Ryan Rumsey
Second Wave Dive • 13K followers
There's a real predicament design leaders are facing right now. Virtually every one of them is being asked to come up with a strategy for their team, model new behaviors, and have a plan for AI, but they're just as new to this as everyone else. Worse, most don't have the time or space to play, experiment, or actually dig in. That's an incredibly hard place to lead from. Leaders are expected to have good judgment, make good decisions, and provide good guidance, but you only get good at those things through hands-on experience. Without it, you're just guessing. IME, no one likes being in a position where they have to make a call and cosplay confidence, all while knowing they're just guessing. There's a lot of information out there around coding or designing with AI, but not so much when it comes to strategic work, leading people, and positioning a team to win. That's why I created Claude Cowork for Design Leaders. I ran the first session on Tuesday with no real idea how it would go. I assumed folks would create a skill, and they did. I also assumed the attendees would mostly be Senior ICs. Instead, 15 Directors, Senior Directors, and Heads of Design showed up. For pre-work, I asked attendees to write down the AI agent they wanted to make. When I opened the session, I asked everyone to answer one question about their goal without using AI. "If this agent does what you want it to, what does good look like versus bad? Write down the observable signals or measurable heuristics you will use to tell the difference." And y'all, they struggled. The question seems straightforward, but it's deceptively hard. People with twenty years of experience who talk about strategy, vision, and plans every day struggled to know what makes them good or bad. That was humbling for them, but sometimes that's the best part of learning. In reality, they had the answers. They'd just never been given the time and space to articulate them. We spent the morning learning how to do that. Then in the afternoon, they created, tested, and refined agents that did a pretty good job of doing what they wanted them to. When you facilitate a workshop, you kinda know if it went well or not. But, the only want to know is by hearing from participants. I got this email Wednesday morning: "Ryan, thank you for our session yesterday. I've been feeling paralysed by the pressure to leverage AI for my workflow as a leader, but your session was a total breakthrough. It's unlocked so many ideas and honestly relieved a huge amount of anxiety I was carrying. I am so grateful I've found this!" So, I'm running the workshop again on April 21. Early-bird tickets are on sale through March 27th. I'll see you there. https://lnkd.in/egBkjSyU
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Ciarán Crawley
T3 Expo • 3K followers
Yesterday, the IxDF - Interaction Design Foundation Boston and Providence Chapter hosted a collaborative workshop on Quantitative Data in Design Decisions, led by Missy Roode and hosted at the CIC (Cambridge Innovation Center). This workshop, a follow-up to a presentation at Prototype for the Planet, took a deep dive into data from nonprofit and health sector products, offering valuable insights: - Utilize quantitative data to identify patterns, complemented by qualitative research for deeper understanding - Quant reveals "what," while qual uncovers "why." - Analyze three primary data sources: Analytics (such as traffic sources, search queries, and user journeys), Support data (highlighting common issues and resolution times), and Population data (showcasing demographics and geographic trends). - The impact of AI on search behavior is profound - With 60% of Google searches staying on the results page due to AI summaries, optimize content for increased actionability and authority. - Emphasize user outcomes over mere conversions - Chart the entire journey from search intent to real-world objectives, crafting diverse pathways for user success. - Formulate precise hypotheses and focus on metrics within your direct control - While monitoring secondary metrics, avoid committing to enhancing elements beyond your influence. Catch the full recording here: https://lnkd.in/eWeDKCvU A big thanks to CIC Cambridge and Missy for creating a great event!
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Nathan Paterson
Chulalongkorn School of… • 4K followers
Design’s next chapter isn’t just better interfaces, but rebalancing 30 years of digital progress to put human relevance, ethics, and feeling back at the centre in an age of AI. In Part 1 of his series “Where is Design Heading?”, Mark Curtis asserts that the real task now is designing with AI so people feel relevant, not replaced, by shifting design thinking, doing, and culture toward human consequence. https://lnkd.in/d3TVWrrC
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MD Fazal Mustafa
Heva AI • 11K followers
If you follow Apple, this week felt different.Four senior leaders are leaving: — John Giannandrea: Head of AI, retiring — Alan Dye: Head of UI Design, moving to Meta — Lisa Jackson: VP of Environment, Policy and Social Initiatives, retiring — Kate Adams: General Counsel, retiring, with Jennifer Newstead set to join next year When this many leaders leave at once, it usually means the company is shifting inside. Apple isn’t loud about change, but this week made it obvious. These exits line up around product, design and decision making. It feels less like trouble and more like Apple trying to reset the room before it resets the work. Now the story turns to who steps in and whether this opens a faster, clearer chapter for the company. #apple
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Heather Crank
Crahmanti • 5K followers
“Jamer Hunt's work, particularly his book "Not to Scale," explores how our relationship with scale has changed due to dematerialization and entanglement. He argues that scale is not just a measurement but a framework for understanding the present and navigating complex systems. Hunt uses the concept of "scalar framing" to analyze problems at different scales, revealing new opportunities and collaborators.” https://lnkd.in/g-mpVype
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