Latest from todayResearchers cast new doubt on Microsoft’s quantum computing advanceSkeptics chip away at the company’s claims in a long-running dispute over its Majorana chip program. By John E. DunnJun 25, 20264 minsEmerging TechnologyMicrosoftQuantum Computing Salesforce unveils AI Help Agent with pay-per-resolution pricingBy Thor OlavsrudJun 25, 20263 minsArtificial IntelligenceEnterprise ApplicationsSalesforce AI coding token costs are on track to rival human payrollBy Taryn PlumbJun 24, 20266 minsArtificial IntelligenceBudgetingIT ManagementAnthropic’s Claude Tag aims to turn workplace AI from a personal assistant into a teammateBy Anirban Ghoshal Jun 24, 20265 minsArtificial IntelligenceSlackVendors and Providers Trump sets post-quantum crypto deadlines, launches broader federal quantum initiativeBy Cynthia Brumfield Jun 23, 20268 minsEncryptionGovernmentGovernment IT Your AI strategy may be training employees to stop thinkingBy Taryn Plumb Jun 22, 20267 minsArtificial IntelligenceHuman ResourcesIT Strategy Change your cyber risk strategy to meet AI threats, Five Eyes countries warn CSOsBy Howard Solomon Jun 22, 20267 minsArtificial IntelligenceRisk ManagementSecurity Solving an ARD problem in AI: Agentic Resource DiscoveryBy Maxwell Cooter Jun 19, 20262 minsArtificial IntelligenceIT GovernanceIT Governance Frameworks Google, Microsoft offer specs to help you prove your AI is behaving nicely By Maxwell Cooter Jun 19, 20262 minsArtificial IntelligenceComplianceIT Governance Roughly half of employees are using unsanctioned AI tools, and enterprise leaders are major culprits BlackFog research reveals widespread shadow AI use and a startling level of risk tolerance among senior leaders, even as employees upload proprietary data into free AI tools. By Taryn Plumb Jan 29, 2026 6 mins Business Enterprise Generative AI Who profits from AI? Not OpenAI, says think tank New research from Epoch AI suggests any revenue surplus from one model ‘gets outweighed’ by the expense of developing the next. By Paul Barker Jan 29, 2026 8 mins Artificial Intelligence Generative AI Latest Linkedin flex: Your vibe coding cred Demonstrate mastery of the new technology and boast with a badge. By Mikael Markander Jan 29, 2026 1 min Careers Software Development ServiceNow embeds Anthropic Claude as its default Build Agent model ServiceNow and Anthropic also plan to develop and market industry-specific agentic workflows together. By Lynn Greiner Jan 29, 2026 6 mins Artificial Intelligence Generative AI ServiceNow WEF highlights 32 AI case studies with real-world business impact The World Economic Forum, in conjunction with Accenture, sheds light on AI use cases across the globe that are operating at scale to deliver improved business outcomes By Jürgen Hill and CIO staff Jan 29, 2026 6 mins Artificial Intelligence Anthropic integrates third‑party apps into Claude, reshaping enterprise AI workflows The new capability allows tools like Asana, Figma, Slack, and Canva to run directly inside Claude’s interface, reducing integration friction and advancing agentic AI adoption. By Anirban Ghoshal Jan 27, 2026 5 mins Artificial Intelligence Generative AI Restrictive H‑1B policies drive tech talent back to India, reshaping global IT LinkedIn data shows that India’s hiring is soaring, while US recruitment declines, as engineering graduates increasingly choose India over career paths in the US. By Gyana Swain Jan 27, 2026 5 mins Careers IT Jobs IT Strategy Davos: Waiting on quantum computing is not an option Quantum technologies are supposed to revolutionize the way we calculate, communicate, and measure. But where do we really stand? By Jürgen Hill Jan 26, 2026 5 mins Emerging Technology Quantum Computing Zero-trust data governance needed to protect AI models from slop Gartner recommends new measures to defend against AI-generated data in the enterprise. By Maxwell Cooter Jan 26, 2026 2 mins Artificial Intelligence Data Governance Generative AI Workers challenge ‘hidden’ AI hiring tools in class action with major regulatory stakes A lawsuit targeting hidden candidate profiling argues that AI hiring tools should meet the same standards as credit bureaus. By Taryn Plumb Jan 22, 2026 7 mins Government Hiring Laws and Regulations Anthropic’s Claude AI gets a new constitution embedding safety and ethics The hugely expanded constitution was released under a creative commons deed so other LLMs can also benefit, company says. By John E. Dunn Jan 22, 2026 4 mins Artificial Intelligence Generative AI MuleSoft gains Agent Scanners to rein in enterprise AI chaos The new Agent Scanners feature automatically detects and catalogs AI agents across platforms like Copilot, Vertex AI, Bedrock, and Agentforce — giving CIOs long‑missing visibility into fragmented, shadow AI deployments. By Anirban Ghoshal Jan 22, 2026 4 mins Artificial Intelligence Enterprise Applications ServiceNow will embed OpenAI models into its AI Platform The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. By Paul Barker Jan 21, 2026 5 mins Artificial Intelligence ServiceNow Vendors and Providers Enterprise AI investments are forging ahead despite elusive ROI Most organizations are experimenting with AI, but few are scaling it in ways that generate measurable returns. By Taryn Plumb Jan 21, 2026 6 mins Business CEO Enterprise IBM targets agentic AI scale-up with new Enterprise Advantage consulting service IBM is touting vendor flexibility with the new service, but analysts warn that lock-in could just shift to the orchestration layer. By Anirban Ghoshal Jan 20, 2026 3 mins Artificial Intelligence IT Consulting Services Outsourcing IBM pushes sovereign computing with a software stack that works across cloud platforms By decoupling sovereignty from dedicated data center regions, IBM’s Sovereign Core aims to help CIOs meet rising regulatory scrutiny, automate continuous compliance, and deploy sensitive AI workloads into production under strict data‑residency condit By Anirban Ghoshal Jan 15, 2026 5 mins Cloud Computing Compliance IT Strategy Google’s Universal Commerce Protocol aims to simplify life for shopping bots… and CIOs Agentic AI is struggling with the complexity and variety of real-world commerce, so Google and others are helping enterprises standardize interactions with online shopping bots. By Maxwell Cooter Jan 13, 2026 4 mins Artificial Intelligence E-commerce Software Enterprise Applications Insurance giant Allianz signs Claude Code deal with Anthropic All Allianz employees now have access to Anthropic’s AI coding tool. By Mikael Markander Jan 9, 2026 1 min Artificial Intelligence Generative AI Siemens and Nvidia outline a radical realignment of manufacturing at CES With AI as a new “operating system” and the Digital Twin Composer, the partners aim to merge the real and digital worlds into an industrial metaverse. By Jürgen Hill Jan 8, 2026 4 mins CES Digital Transformation Manufacturing Industry SAP tosses some Compatibility Pack users a (short) lifeline Customers who have not finished their migration get an extra five months to complete the process; those who have not started get nothing. By Lynn Greiner Jan 8, 2026 6 mins ERP Systems Enterprise Applications SAP Epicor sets timeline to sunset on-prem ERP as cloud becomes the only path forward The ERP vendor will phase out on-prem releases of Kinetic, Prophet 21, and BisTrack, shifting all future innovation to Epicor Cloud. By Taryn Plumb Jan 7, 2026 7 mins Cloud Computing ERP Systems Enterprise Applications Salesforce’s Agentforce recalibration raises costs and complexity for CIOs Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden and stretches AI ROI timelines. By Anirban Ghoshal Jan 7, 2026 8 mins Artificial Intelligence Enterprise Applications Generative AI Accenture to acquire UK AI startup Faculty Consulting giant adds the Frontier platform and 400 experts to its roster as part of its AI transformation plan. By John E. Dunn Jan 6, 2026 3 mins Accenture Artificial Intelligence Mergers and Acquisitions SoftBank expands AI infrastructure ambitions with $4B DigitalBridge acquisition DigitalBridge’s assets in data centers, fiber, and towers would bolster SoftBank’s $500B Project Stargate and other AI bets. By Varun Aggarwal Dec 29, 2025 3 mins Artificial Intelligence Mergers and Acquisitions Technology Industry ServiceNow: Latest news and insights Here’s what you need to know about the cloud-based enterprise service management vendor’s latest product and company news. By CIO staff Dec 24, 2025 11 mins Enterprise Applications ITSM ServiceNow Microsoft is not rewriting Windows in Rust But an internal research project is looking at ways to automate the translation of millions of lines of code per month into other languages. By Peter Sayer Dec 24, 2025 2 mins Artificial Intelligence Development Tools Generative AI ServiceNow’s $7.75 billion cash deal for Armis illustrates shifting strategies ServiceNow’s Tuesday announcement of its largest acquisition to date, the latest in a series of similar cybersecurity moves for the company, is a signal that both CIOs and CISOs have to rethink enterprise strategy in an AI world. By Evan Schuman Dec 23, 2025 8 mins Industry Mergers and Acquisitions ServiceNow Amazon’s new AI team will report to CEO Amazon is moving some of its AI development efforts out of AWS and into the heart of the company. By Maxwell Cooter Dec 19, 2025 5 mins Generative AI High-Performance Computing Quantum Computing Salesforce is tightening control of its data ecosystem and CIOs may have to pay the price Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans. By Anirban Ghoshal Dec 17, 2025 5 mins Cloud Computing Data Integration Salesforce The devil of proposed SEC AI disclosure rule is in the details The proposed rule from an SEC committee will force CIOs, CISOs, and other execs to analyze and report all manner of AI efforts — including its definition and decisions not to use AI for certain functions. By Evan Schuman Dec 17, 2025 7 mins Artificial Intelligence Government Laws and Regulations Google unveils Budget Tracker and BATS framework to rein in AI agent costs The new tool injects real-time budget awareness into agent reasoning loops, tackling runaway compute and tool calls. By Anirban Ghoshal Dec 16, 2025 5 mins Artificial Intelligence Budgeting IT Management SaaS price hikes put CIOs’ budgets in a bind Mission-critical apps like ERP, CRM, and data platforms have seen the largest cost increases in the past year, with vendor consolidation, consumption-based pricing, and market leverage to blame. By Grant Gross Dec 12, 2025 6 mins Budgeting Cloud Computing SaaS Here’s what Oracle’s soaring infrastructure spend could mean for enterprises As Oracle pours billions into AI data centers, enterprises may face rising costs — but Oracle too is in a tight spot, which gives CIOs leverage in negotiations. By Anirban Ghoshal Dec 11, 2025 6 mins Databases Oracle Database Relational Databases It’s everyone but Meta in a new AI standards group Report indicates that Mark Zuckerberg has other plans: to pull an open source U-turn and make Meta’s best AI models proprietary. By Paul Barker Dec 10, 2025 5 mins Artificial Intelligence Industry Technology Industry Tech heavyweights align on agentic AI standards, promising more choice for CIOs A new push for shared protocols aims to reduce hidden dependencies in agentic AI, giving enterprises more flexibility as deployments scale. By Prasanth Aby Thomas Dec 10, 2025 5 mins Artificial Intelligence Markets Technology Industry AWS is still chasing a cohesive enterprise AI story after re:Invent Even with substantial upgrades across its AI stack, analysts say AWS’s ecosystem remains only half-built: powerful in parts but still lacking the cohesion enterprises are looking for. By Anirban Ghoshal Dec 9, 2025 5 mins Amazon re:Invent Artificial Intelligence Events US approves Nvidia H200 exports to China, raising questions about enterprise GPU supply The move introduces fresh uncertainty into an already constrained GPU market, forcing buyers to rethink both their timelines and their broader procurement plans for upcoming data-center upgrades. By Prasanth Aby Thomas Dec 9, 2025 5 mins Government High-Performance Computing Laws and Regulations Salesforce’s Agentforce 360 gets an enterprise data backbone with Informatica’s metadata and lineage engine Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time understanding they’ve been missing. By Taryn Plumb Dec 9, 2025 6 mins Informatica Master Data Management Salesforce IBM to buy Confluent to extend its data and automation portfolio The deal is described by IBM as a ‘natural fit’ for its hybrid cloud and AI strategy. By Paul Barker Dec 8, 2025 6 mins IBM Mergers and Acquisitions Vendors and Providers US federal software reform bill aims to strengthen software management controls The biggest take-away for enterprises may be that negotiating software contracts is a skill that requires training. By Evan Schuman Dec 4, 2025 8 mins Application Management Cloud Computing SaaS AI market correction: CIOs step away from the hype and vendors adjust Sales quota reductions at Microsoft and OpenAI are seen as a signal that the enterprise tech world is ‘finally returning to reality.’ By Paul Barker Dec 3, 2025 6 mins Artificial Intelligence Microsoft Vendors and Providers AWS offers new service to make AI models better at work AWS is trying to position Nova Forge as an infrastructure-first alternative to Microsoft’s IQ vision for enterprise AI by shifting model context into the LLM itself. By Anirban Ghoshal Dec 3, 2025 5 mins Artificial Intelligence Cloud Computing SaaS SAP employees’ trust in leadership has diminished since the restructuring An internal survey reveals that many employees have lost faith in the executive board and the company strategy. By Lynn Greiner Dec 3, 2025 5 mins Markets SAP Technology Industry AWS Transform now supports agentic modernization of custom code But it still has to learn about custom patterns from devs or docs, and needs help to review and tune its output. By Anirban Ghoshal Dec 2, 2025 5 mins Application Life Cycle Management Artificial Intelligence Software Development Four things AWS needs to fix at re:Invent this week A clearer AI-analytics strategy, AI platform cohesion, more plug-and-play products, and a better vibe for coding need to be on show in Las Vegas to satisfy customers. By Anirban Ghoshal Dec 1, 2025 4 mins Analytics Artificial Intelligence Cloud Computing End-to-end encryption is next frontline in governments’ data sovereignty war with hyperscalers Swiss public-sector data protection officers say controlling the geographic location of cloud data isn’t enough: governments must hold the encryption keys too. By Gyana Swain Dec 1, 2025 6 mins Encryption Government Government IT 78% of IT job postings already require AI skills AI is poised to reshape baseline skills for a successful career in IT. Reskilling to remain relevant — and to establish future IT role pipelines — will be paramount. By Manfred Bremmer Dec 1, 2025 5 mins Artificial Intelligence Careers IT Skills and Training Anthropic highlights productivity gains from use of Claude But it admits that the estimates may overstate gains to some degree, and the estimated scope, cost, and time saving depend on the user’s occupation. By Maxwell Cooter Nov 28, 2025 4 mins Business Enterprise Generative AI ServiceNow is in talks to buy identity security firm Veza for over $1 billion: report The deal would give customers unified control over AI agents and the data they access. By Gyana Swain Nov 27, 2025 5 mins Enterprise Applications Mergers and Acquisitions Security The 10 hottest IT skills for 2026 The rise of AI has created more demand for IT skills to support the emerging tech’s implementation in organizations across every industry. These top skills have seen the most growth since 2024, according to new data from Indeed. 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