Vendors and Providers

How AI helps the US Senate Federal Credit Union better manage risk

As the USSFCU scaled, technical debt became a problem. There were also clear gaps in the organization’s defenses. CIO Mark Fournier shares how they got issues under control.

By Joanne Carew

Jul 31, 20265 mins

BankingCIOFinancial Services Industry

Microsoft doubles down on multi-model AI as it builds a Copilot super app

By Taryn Plumb

Jul 30, 20266 mins

Artificial IntelligenceMicrosoftVendors and Providers

By Linda Rosencrance

Jul 29, 20267 mins

CIOMedia and Entertainment IndustryStreaming Media

AI sovereignty through diversification

By Martin De Saulles

Jul 27, 20265 mins

CIOGovernmentLaws and Regulations

Google CEO distracts from Gemini 3.5 Pro delay with talk of Gemini 4 and monthly releases

By Anirban Ghoshal

Jul 23, 20263 mins

Artificial IntelligenceGoogleVendors and Providers

Articles

SAP developers face education debt, user group warns

Anyone modernizing SAP systems must also invest in the continuing education of their developers. Otherwise, according to German SAP user group DSAG, there is a risk of technical debt, higher project costs, and greater dependence on external service providers.

By Manfred Bremmer

Jul 21, 2026 4 mins

DeveloperERP SystemsRoles

Certinia acquires AI services company Moonnox

Its goal with the acquisition is to accelerate its expansion into services delivery via AI.

By Lynn Greiner

Jul 21, 2026 3 mins

Artificial IntelligenceProfessional ServicesVendors and Providers

ServiceNow’s sandbox escape RCE hole now exploited in the wild

But the concern goes beyond the now-patched hole’s exploitation and focuses on the lack of security surrounding any sandbox in the AI era.

By Evan Schuman

Jul 20, 2026 6 mins

SecurityServiceNowVulnerabilities

How to add XLAs to your outsourcing contract

Adding experience level agreements to an outsourcing contract isn’t as simple as it sounds, but successful programs start small, establish a baseline, and mature over time.

By Greg Hall

Jul 17, 2026 8 mins

CIOManaged IT ServicesManaged Service Providers

Adapting to the future workplace with modern print technology

Stay ahead of the curve and maximise return on investment with print technology that’s intelligent, robust and responsible

By Canon

Jan 13, 2026 4 mins

CanonVendors and Providers

SAP: Latest news and insights

Here’s what you need to know about the enterprise resource planning (ERP) vendor’s latest product and company news.

By CIO staff

Jul 17, 2026 30 mins

ERP SystemsMarketsTechnology Industry

AI is paying off, but governance is lagging behind

Despite investments running into the millions, many companies lack control over agentic AI, according to a new study commissioned by SAP.

By Manfred Bremmer

Jul 15, 2026 14 mins

ERP SystemsGenerative AISAP

5 ways for CIOs to avoid AI bill shock

The next FinOps challenge isn’t just tracking AI spend, but understanding which workflows create it, how agents amplify it, and whether the business value justifies the cost.

By Pat Brans

Jul 15, 2026 9 mins

C-SuiteCIOFinance and Accounting Systems

Your service vendors are being rebuilt around AI

The “pay for outcomes” deal is a risk transfer unless you can govern it.

By Serge Tkach

Jul 14, 2026 8 mins

Artificial IntelligenceIT ManagementVendor Management

Where Meta's WhatsApp agent can actually win

Meta can't beat Amazon at shipping physical goods, but its new WhatsApp AI agent is an absolute game-changer for booking appointments and local services.

By Andrew Filev

Jul 14, 2026 7 mins

Amazon.comE-commerce ServicesRetail Industry

IBM grows mainframe family with rack, frame models targeting AI, hybrid clouds

The z17 and LinuxONE Rockhopper offer power and security in small, customizable packages.

By Michael Cooney

Jul 10, 2026 6 mins

High-Performance ComputingIBMMainframes

SAP concedes to EU, freeing CIOs from expensive support shackles

Under pressure from the European Commission, SAP is opening up its support and licensing policies for on-premises customers — but user group representatives warn that 2027 will bring difficult decisions for SAP customers.

By Manfred Bremmer

Jul 10, 2026 11 mins

ERP SystemsEnterprise ApplicationsSAP

Microsoft bets that enterprise AI needs engineers, not bigger sales teams

As the company trims thousands of jobs, it’s also investing in embedded engineering teams; CIOs should expect this shift to reshape customer support, implementation, and partner engagement.

By Taryn Plumb

Jul 6, 2026 6 mins

BusinessEnterpriseMarkets