Enterprise Applications

Earnings from SAP, ServiceNow, and IBM challenge the SaaSpocalypse narrative

Enterprise customers continue to back core platforms, though rising spending on AI infrastructure is beginning to influence purchasing decisions and consumption models.

By Gyana Swain

Jul 28, 20265 mins

Cloud ComputingEnterprise ApplicationsSaaS

The hidden ERP risk CIOs miss: When ‘job succeeded’ doesn’t mean the business was protected

By Tirumala Rao Chimpiri

Jul 27, 202611 mins

ERP SystemsEnterprise ApplicationsIT Leadership

Salesforce’s Agentforce product maturity questioned as KeyBanc cites weak customer traction

By Anirban Ghoshal

Jul 17, 20267 mins

Artificial IntelligenceEnterprise Applications

Articles

Why your ERP training program is failing your employees

And why building internal expertise is the real fix.

By Michele Doverspike

Jul 16, 2026 8 mins

ERP SystemsEnterprise ApplicationsIT Skills and Training

AI is paying off, but governance is lagging behind

Despite investments running into the millions, many companies lack control over agentic AI, according to a new study commissioned by SAP.

By Manfred Bremmer

Jul 15, 2026 14 mins

ERP SystemsGenerative AISAP

5 ways for CIOs to avoid AI bill shock

The next FinOps challenge isn’t just tracking AI spend, but understanding which workflows create it, how agents amplify it, and whether the business value justifies the cost.

By Pat Brans

Jul 15, 2026 9 mins

C-SuiteCIOFinance and Accounting Systems

The trillion-dollar question: When should legacy applications make way for AI?

Don't rush to replace older software with AI; legacy apps still run the world, and sometimes it's smarter to just add AI into your existing workflows.

By Fitz Nowlan

Jul 15, 2026 7 mins

Artificial IntelligenceEnterprise ApplicationsEnterprise Architecture

Introducing Nitro Automate: Intelligent document automation for enterprise AI workflows

Free your data: How Nitro Automate bridges the gap between documents and automation

By Nitro

Jul 7, 2026 6 mins

Data Center AutomationData GovernanceDocument Management Systems

The hidden AI cost driver: Harness design can make or break enterprise agent economics

New research and industry testing suggest that the software layer orchestrating AI agents, not just the underlying model, can dramatically affect token consumption, costs, and execution times, forcing CIOs to rethink how they govern agent deployments as projects move into production.

By Anirban Ghoshal

Jul 15, 2026 6 mins

Artificial IntelligenceEnterprise ApplicationsIT Governance

How AI agents are shaping the future of work

Major tech vendors’ strategies, products, and conference agendas paint a varying picture of agentic’s enterprise impact — and what CIOs should consider when evaluating AI agents for the workplace.

By Isaac Sacolick

Jul 14, 2026 10 mins

Artificial IntelligenceEnterprise ApplicationsIT Management

SAP concedes to EU, freeing CIOs from expensive support shackles

Under pressure from the European Commission, SAP is opening up its support and licensing policies for on-premises customers — but user group representatives warn that 2027 will bring difficult decisions for SAP customers.

By Manfred Bremmer

Jul 10, 2026 11 mins

ERP SystemsEnterprise ApplicationsSAP

Accelerating financial closes with help from AI agents: A pragmatic guide

AI agents are great for doing the dirty work of closing your books, but don’t fire your accounting team yet—auditors still need human sign-off.

By Eamonn O'Neill

Jul 10, 2026 6 mins

Artificial IntelligenceCFOFinance and Accounting Systems

SAP cuts hiring and travel to fund AI

The move follows a top-level shakeup this week that moves control of AI development closer to the CEO.

By Lynn Greiner

Jul 3, 2026 4 mins

Artificial IntelligenceERP SystemsSAP

SAP reshuffles exec oversight of AI

The company has shifted responsibility for product and engineering functions higher up the hierarchy, bringing AI development under the CEO’s watchful eye.

By Lynn Greiner

Jul 1, 2026 5 mins

Artificial IntelligenceERP SystemsSAP

‘Botsitting’: The AI time-savings killer only governance can stop

The majority of time saved from using AI is burned up providing missing context, checking outputs, debugging mistakes, rewriting prompts, and dealing with hallucinations.

By Grant Gross

Jun 26, 2026 7 mins

Artificial IntelligenceIT GovernanceStaff Management