Latest from todayOpenAI Presence raises new questions about enterprise automation and jobsOpenAI says Presence resolved 75% of inbound support issues in its own deployment, but analysts say fragmented enterprise systems could limit automation, with slower hiring more likely than immediate job cuts.By Prasanth Aby ThomasJul 23, 20265 minsArtificial Intelligence Smaller, smarter, safer: How to build agentic AI on the right foundationBy Thor OlavsrudJul 23, 20268 minsCIO 100CIO Leadership LiveDigital Transformation Monday.com cuts 20% of its workforce to restructure for the AI eraBy Taryn PlumbJul 22, 20267 minsArtificial IntelligenceSoftware ProvidersTechnology IndustryOracle’s July update fixes ten 10.0 vulnerabilities in Fusion MiddlewareBy Gyana Swain Jul 22, 20266 minsDatabasesOracle DatabaseRelational Databases Oracle expands Cloud@Customer with new database service for mid-sized workloadsBy Anirban Ghoshal Jul 22, 20265 minsCloud ComputingDatabasesHybrid Cloud Microsoft doubles down on sovereign AI with expanded Mistral partnershipBy Taryn Plumb Jul 21, 20267 minsArtificial IntelligenceMicrosoftVendors and Providers China’s trillion-parameter AI models may help enterprises with some applicationsBy Evan Schuman Jul 21, 20266 minsArtificial IntelligenceRisk ManagementSecurity SAP developers face education debt, user group warns By Manfred Bremmer Jul 21, 20264 minsDeveloperERP SystemsRoles Certinia acquires AI services company MoonnoxBy Lynn Greiner Jul 21, 20263 minsArtificial IntelligenceProfessional ServicesVendors and Providers ServiceNow’s sandbox escape RCE hole now exploited in the wild But the concern goes beyond the now-patched hole’s exploitation and focuses on the lack of security surrounding any sandbox in the AI era. By Evan Schuman Jul 20, 2026 6 mins Security ServiceNow Vulnerabilities China creates World AI body with Russia and 27 others, but without US Calls for the US to take the lead in AI regulation are too little, too late. By Maxwell Cooter Jul 17, 2026 2 mins Government IT Governance Markets SAP: Latest news and insights Here’s what you need to know about the enterprise resource planning (ERP) vendor’s latest product and company news. By CIO staff Jul 17, 2026 30 mins ERP Systems Markets Technology Industry New Linux Foundation project aims to make payments native to AI workflows The new x402 Foundation will oversee an open protocol designed to let AI agents, applications, and APIs pay for digital services over the internet. By Gyana Swain Jul 17, 2026 5 mins Artificial Intelligence Enterprise Applications Open Source Salesforce’s Agentforce product maturity questioned as KeyBanc cites weak customer traction Pricing uncertainty paired with enterprise data readiness, not a lack of enterprise interest, is slowing broader Agentforce adoption, analysts say. By Anirban Ghoshal Jul 17, 2026 7 mins Artificial Intelligence Enterprise Applications New York State just hit pause on the AI data center boom New York has paused issuance of new hyperscale data center permits while it develops new rules around energy, environmental impact, and community investment. By Taryn Plumb Jul 16, 2026 7 mins Artificial Intelligence Data Center IT leaders prioritize addressing AI skill concerns Despite the ongoing talent gap, tech hiring is back on the upswing, and IT leaders are redoubling efforts to focus on AI skills by investing in internal training programs to upskill workers. By Sarah White Jul 16, 2026 3 mins Artificial Intelligence Hiring IT Skills and Training Did AI decide who lost their jobs? Meta is heading to court over that question A legal complaint alleges that AI influenced Meta’s termination decisions for employees on protected leave, highlighting the enterprise need for stronger governance in AI-assisted workforce decisions. By Taryn Plumb Jul 15, 2026 7 mins Artificial Intelligence Human Resources Legal DeepMind CEO pushes for AI industry self-regulation Demis Hassabis argues that US AI companies could set a global example by self-regulating to keep AGI-like developments safe; analysts aren’t so sure. By Evan Schuman Jul 15, 2026 8 mins Artificial Intelligence Government Laws and Regulations AI is paying off, but governance is lagging behind Despite investments running into the millions, many companies lack control over agentic AI, according to a new study commissioned by SAP. By Manfred Bremmer Jul 15, 2026 14 mins ERP Systems Generative AI SAP Senior executives abuse shadow AI twice as much as regular employees do Nearly two-thirds of senior decision-makers say they use unauthorized AI tools despite the risks, putting IT and security leaders in a difficult position. By Grant Gross Jul 15, 2026 6 mins C-Suite Data and Information Security IT Governance The hidden AI cost driver: Harness design can make or break enterprise agent economics New research and industry testing suggest that the software layer orchestrating AI agents, not just the underlying model, can dramatically affect token consumption, costs, and execution times, forcing CIOs to rethink how they govern agent deployments By Anirban Ghoshal Jul 15, 2026 6 mins Artificial Intelligence Enterprise Applications IT Governance IT hiring sees a boost as software development jobs slowly bounce back The tech job market has experienced a tumultuous few years, but recent data shows IT job postings are growing, especially outside the tech industry and for software developers. By Sarah White Jul 13, 2026 3 mins Careers Hiring IT Jobs IBM grows mainframe family with rack, frame models targeting AI, hybrid clouds The z17 and LinuxONE Rockhopper offer power and security in small, customizable packages. By Michael Cooney Jul 10, 2026 6 mins High-Performance Computing IBM Mainframes SAP concedes to EU, freeing CIOs from expensive support shackles Under pressure from the European Commission, SAP is opening up its support and licensing policies for on-premises customers — but user group representatives warn that 2027 will bring difficult decisions for SAP customers. By Manfred Bremmer Jul 10, 2026 11 mins ERP Systems Enterprise Applications SAP Anthropic shines a light into the Claude AI black hole New visibility into why a model acts as it does could reshape enterprise AI strategy, especially when developing purchase criteria. By Evan Schuman Jul 8, 2026 10 mins Artificial Intelligence IT Strategy Risk Management SpaceXAI wants to compete on AI infrastructure, not just AI models By combining AI models, supercomputing, satellites, and launch capabilities, the newly unified company is making an ambitious play for AI infrastructure. By Taryn Plumb Jul 7, 2026 5 mins Artificial Intelligence Data Center Generative AI Microsoft bets that enterprise AI needs engineers, not bigger sales teams As the company trims thousands of jobs, it’s also investing in embedded engineering teams; CIOs should expect this shift to reshape customer support, implementation, and partner engagement. By Taryn Plumb Jul 6, 2026 6 mins Business Enterprise Markets Unpacking Workday’s agentic AI pricing model Agentic AI is giving CIOs more to think about when budgeting, and making it harder to gain full visibility into AI operating costs. By Lynn Greiner Jul 3, 2026 6 mins Budget Pricing Shopping AI token prices are cooling — but why? We’re not spending as much on AI as we were two months ago — but it’s anyone’s guess why. By Maxwell Cooter Jul 3, 2026 2 mins Budget Pricing Shopping Cloud sovereignty: First four providers sign up to CISPE certification program Support is building for the Europe Union’s push to build its own sovereign cloud. By Maxwell Cooter Jul 3, 2026 2 mins Cloud Computing Data Governance Data Management SAP cuts hiring and travel to fund AI The move follows a top-level shakeup this week that moves control of AI development closer to the CEO. By Lynn Greiner Jul 3, 2026 4 mins Artificial Intelligence ERP Systems SAP Microsoft and Amazon devote billions of dollars to thousands of FDEs The tech giants will embed their engineers directly into customer teams, challenging decades of dominance by systems integrators in enterprise technology deployments. By Taryn Plumb Jul 2, 2026 7 mins Amazon Web Services IaaS Microsoft Agentic AI puts $234B in enterprise SaaS spending at risk, Gartner says As autonomous systems become primary users of business applications, traditional SaaS vendors may face pressure to shift from seat-based pricing and UX-led differentiation. By Gyana Swain Jul 2, 2026 5 mins Artificial Intelligence Risk Management What Meta, Oracle moves say about data center economics Regulatory filings and new business models suggest hyperscalers are shifting from simply building AI capacity to managing the enormous financial risks that come with it. By Taryn Plumb Jul 1, 2026 6 mins Artificial Intelligence Data Center Oracle AWS aims to lower log analytics costs with new analytics engine for managed OpenSearch The new engine could let enterprises retain more telemetry data for compliance and incident response at lower cost, although migration work and missing query support may slow adoption, analysts say. By Anirban Ghoshal Jul 1, 2026 4 mins Amazon Web Services Analytics IaaS US reverses export restrictions on Anthropic’s Fable 5, Mythos 5 AI models The move comes as US scrutiny increasingly shapes how frontier AI models reach enterprises. By Gyana Swain Jul 1, 2026 5 mins Artificial Intelligence Compliance IT Operations SAP reshuffles exec oversight of AI The company has shifted responsibility for product and engineering functions higher up the hierarchy, bringing AI development under the CEO’s watchful eye. By Lynn Greiner Jul 1, 2026 5 mins Artificial Intelligence ERP Systems SAP SAS at 50: The analytics pioneer is cautiously adopting AI Rather than add AI (and its attendant costs) to everything, SAS is applying it where it thinks it can have the most business impact. By Lynn Greiner Jul 1, 2026 5 mins Analytics Artificial Intelligence How the Senate’s AI AGENT Act could reshape enterprise AI governance By requiring user-linked accountability and FTC registration, the AI AGENT Act could shape procurement, security oversight, and risk management strategies. By Prasanth Aby Thomas Jun 30, 2026 5 mins Artificial Intelligence Data Governance Laws and Regulations You can’t build sovereign infrastructure with Broadcom, says CISPE You can’t build sovereign infrastructure with Broadcom, says CISPE By Maxwell Cooter Jun 26, 2026 2 mins Cloud Computing Data Center Virtualization pgEdge joins rush to merge OLTP and OLAP storage to support AI pgEdge’s ColdFront could appeal to enterprises looking to reduce storage costs without sacrificing application compatibility or the ability to modify historical data. By Anirban Ghoshal Jun 26, 2026 6 mins Analytics Databases Transaction Processing AI vendors fund non-profit to help workers adapt to AI era Raise Us is partnering with tech giants including Microsoft and Anthropic, state governments, employers, and training organizations to help the US workforce ‘transition to an AI economy’, but analysts are skeptical. By Lynn Greiner Jun 26, 2026 4 mins IT Jobs IT Skills and Training IT Training Proposed US law would make AI risk reporting a legal obligation The bill seeks to close oversight gaps by forcing developers to disclose dangerous model behavior and security threats. By Gyana Swain Jun 26, 2026 5 mins Artificial Intelligence Compliance Laws and Regulations Researchers cast new doubt on Microsoft’s quantum computing advance Skeptics chip away at the company’s claims in a long-running dispute over its Majorana chip program. By John E. Dunn Jun 25, 2026 4 mins Emerging Technology Microsoft Quantum Computing Salesforce unveils AI Help Agent with pay-per-resolution pricing The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time. By Thor Olavsrud Jun 25, 2026 3 mins Artificial Intelligence Enterprise Applications Salesforce AI coding token costs are on track to rival human payroll Growing use of coding agents and consumption-based pricing models could push per-developer AI spending to unprecedented levels over the next two years, says Gartner. By Taryn Plumb Jun 24, 2026 6 mins Artificial Intelligence Budgeting IT Management Anthropic’s Claude Tag aims to turn workplace AI from a personal assistant into a teammate The Slack-based offering could reduce coordination overhead for engineering and business teams. By Anirban Ghoshal Jun 24, 2026 5 mins Artificial Intelligence Slack Vendors and Providers Trump sets post-quantum crypto deadlines, launches broader federal quantum initiative New executive orders direct agencies to accelerate quantum-resistant encryption efforts and lay the groundwork for contractor compliance as the White House warns adversaries are already collecting encrypted data for future decryption. By Cynthia Brumfield Jun 23, 2026 8 mins Encryption Government Government IT Your AI strategy may be training employees to stop thinking Researchers warn that repeated AI summarization, rewriting, and synthesis can gradually erode the original knowledge, context, and judgment that organizations depend on. By Taryn Plumb Jun 22, 2026 7 mins Artificial Intelligence Human Resources IT Strategy Change your cyber risk strategy to meet AI threats, Five Eyes countries warn CSOs ‘The urgency is clear,’ says the statement from cyber security agencies, but some experts say the advice is too general and too late. By Howard Solomon Jun 22, 2026 7 mins Artificial Intelligence Risk Management Security Solving an ARD problem in AI: Agentic Resource Discovery Microsoft, Google, Cisco and others propose a new way to help AI agents discover the tools they need to perform the tasks they are assigned. By Maxwell Cooter Jun 19, 2026 2 mins Artificial Intelligence IT Governance IT Governance Frameworks Google, Microsoft offer specs to help you prove your AI is behaving nicely The Appia Foundation won’t set standards or regulations, but aims to help enterprises evaluate their compliance with them. By Maxwell Cooter Jun 19, 2026 2 mins Artificial Intelligence Compliance IT Governance OpenAI adds spend controls and usage analytics to ChatGPT Enterprise As AI costs mount, OpenAI is adding controls to help enterprises track their spend on AI, but not yet its impact. By Gyana Swain Jun 19, 2026 4 mins Artificial Intelligence Budgeting IT Management AI coding agents may be getting bad instructions from ‘smelly’ config files The first proposed catalog of ‘configuration smells’ reveals widespread issues like context bloat, skill leakage, and conflicting instructions that can make coding agents less reliable and more expensive. By Taryn Plumb Jun 18, 2026 6 mins Artificial Intelligence Software Development Judge signals AI recruitment tool vendors like Workday may not escape liability for discrimination By allowing lawsuits to proceed, a federal judge may be opening the door to broader liability for AI tool vendors, and greater governance obligations for enterprises using them. By Taryn Plumb Jun 17, 2026 7 mins Hiring Human Resources Legal Anthropic Fable dispute suggests ‘export’ no longer means what it used to Technology export rules have historically applied to transfer of code, but with genAI, agentic and other SaaS deployments, that no longer works. Experts ask, what does? By Evan Schuman Jun 17, 2026 6 mins Government Laws and Regulations Markets From RAG to ontology: Databricks bets on context as the key to trusted AI agents Genie Ontology aims to unify business definitions across systems, but analysts say data quality and governance will make or break adoption. By Anirban Ghoshal Jun 17, 2026 7 mins Artificial Intelligence Data Governance Data Management 63% of workers see AI making the workplace ‘less human’ Workers are concerned about more than just AI taking their jobs. They worry it will lead to a cold, sterile, dehumanized work culture and environment. By Sarah White Jun 17, 2026 5 mins Artificial Intelligence Careers IT Management Microsoft says you don’t need another email security tool; experts say, not so fast New benchmark claims Microsoft Defender catches nearly all malicious email on its own, with integrated third-party tools improving detections by less than 1%, but security experts say these numbers may oversimplify the real risk. 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