Design Process Research Reports

  • Architecting a Journey Management Practice

    Discover how real businesses tackle the challenge of designing journey experiences within siloed organizations. This report contains a prescriptive guide to developing a journey-centric design practice, including operational models, strategic frameworks, and case studies. 

     

  • Effective Agile UX Product Development

    Learn techniques for incorporating user experience practices into agile environments from companies that have done it successfully.

  • Application Design Showcase: 2008

    Learn from the winners for best application design. This 286-page report presents 10 case studies for app design, ranging from desktop to web-based interfaces.

  • Application Design Showcase: 2012

    Learn from the winners for best application design. This 304-page report presents 13 additional case studies for app design, ranging from desktop to web-based interfaces.

  • Intranet Portals: UX Design Experience from Real-Life Projects

    653-page report with case studies of 83 enterprise portal projects. Borrow from their strengths and avoid their weaknesses to improve the usability of your intranet portal.