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Components, design patterns, workflows, and ways of interacting with complex data
Kate Kaplan
Guest Speaker at NN/G, Enterprise, Research & Strategy
Kate Kaplan is a researcher and consultant specializing in enterprise strategy, with deep expertise in applying human-centered design and research practices to complex enterprise UX challenges.
With a talent for breaking down complex concepts into useful and understandable formats, many of Kate’s published frameworks and guides have become industry-leading standards for topics spanning UX Operations, mapping methods, and complex application design.
With over 15 years in UX, Kate has extensive consulting experience and especially enjoys working with high-technology B2B clients. Her expertise lies in both conducting research as well as facilitating team workshops to spread UX knowledge and drive consensus for applying user insights to overall business strategy.
She is the author of Digital Icons That Work: A Comprehensive Guide to Enhancing User Experience with Effective Iconography, released by NN/G Press in 2024.
Kate holds an MS in Technical Communication with a concentration in Cognitive Science from NC State University. She is based in Raleigh, NC.
Courses taught by Kate
Courses taught by Kate
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Application Design for Web and Desktop
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Designing Complex Apps for Specialized Domains
Create and evaluate applications for advanced decision making, complicated workflows, and complex domains
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DesignOps: Scaling UX Design
Define, share, and implement design operations
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Facilitating UX Workshops
Lead goal-based group activities to make decisions and establish alignment
Publications
Publications
More about Kate
More about Kate
Experience
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Centerline Digital
Vice President, Strategy -
Centerline Digital
Executive Strategy Director -
Centerline Digital
Senior UX Strategist -
CRI Designs
Senior Designer
Education
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M.S. Technical Communication, Graduate Minor in Cognitive Science
North Carolina State University -
B.A. Professional Writing
University of North Carolina at Wilmington -
B. A. English
University of North Carolina at Wilmington -
B.A. Spanish
University of North Carolina at Wilmington