When UX and product management roles overlap, responsibilities become unclear. This leads to tension, resulting in lower productivity, morale, and product quality. Build stronger partnerships, establish clear responsibilities, and develop the communication and influence skills that turn role confusion into team alignment.

You'll leave with a tangible toolkit for strengthening UX-product collaboration, along with strategies to navigate conflict, shape priorities, and drive better outcomes for your users, your team, and your business.

Who Should Attend

  • UX professionals on product teams who want their work to land with greater impact and influence on the roadmap
  • Product managers and product owners looking to collaborate more effectively with UX
  • Managers, owners, and leadership trying to resolve role confusion and friction between UX and product functions

What You’ll Learn

Clarify roles and responsibilities on product teams

  • Explore the distinct responsibilities of UX and product management roles
  • Understand key distinctions and healthy overlaps between UX and PM work
  • Help teams build shared clarity around who does what, and when

Create empowered teams and individuals

  • Build strategic, autonomous teams that own their outcomes
  • Shift from project-focused thinking to product-focused mindsets
  • Prioritize meaningful outcomes over shipped outputs

Build strong partnerships across the team

  • Establish the communication foundations that healthy partnerships require
  • Define shared goals that align UX and product priorities
  • Diagnose and solve common collaboration blockers before they escalate

Navigate conflict and influence outcomes

  • Apply the core pillars of influence to make your voice heard in cross-functional settings
  • Work effectively within team politics and negotiate with confidence
  • Set priorities and get critical UX work onto the product roadmap
  • Resolve conflict with strategies that preserve relationships and momentum

Taught by an Industry Expert

Earn UX Certification

Take 5 live courses, pass 5 online exams

UX Certification is an exam-based credential that reinforces learning and boosts credibility.

UX Certification Benefits

Why Live Online Courses

What People Are Saying

  • If you're like me, sometimes confused by the tactics or approaches the Product Managers take and wondering how better to work with the product and the development side of the house, you'll want to take this course. Although this course was highly recommended to my by some colleagues, I found I was hungrier for this kind of content than I expected.

    Todd
    Booz Allen Hamilton

  • Really engaging delivery with a splattering of memes and gifs thrown in for good measure — I feel this course was specifically made for me!

    Matthew
    Covea Insurance

  • This course is a must! As my first course with NN/G, I'm impressed! In just one day, we were able to cover all corners in this field. It should be taken by anyone building products. It was filled with a lot of information about roles, tasks and more. I'll certainly use the tools provided and help my organization to understand the role of a PM.

    Josianne
    Canada School of Public Service

  • This is a great course to understand the value of a structured UX/Design & Research process and how an org could conceivably be structured to provide outcomes, not output.

    Marie
    Evention, LLC

Frequently Asked Questions

How will I get the link to the Zoom meeting for the course?

60 minutes before your course begins, your link will be available when you log into your NN/G profile.

Can I watch a recording of the course?

Live Online courses are live events hosted on Zoom that extend throughout the day and include many periods of interactive exercises. The learning experience cannot be replicated by simply watching recordings after the event. We will not be making course recordings, and making your own recordings is not permitted.

Will I be able to network and get to know other participants?

You'll join a Slack community for both course-related discussion and networking with fellow participants. You'll also be able to use the Slack workspace before, during, and after the event to maintain your connections. You'll be invited to join the Slack community the week before the event starts.

What equipment will I need to participate in NN/G Live Online courses?

You'll be streaming video and audio to your computer, and also speaking with other participants. Make sure you have:

  • A laptop or desktop (using a tablet is not recommended)
  • A stable high-speed internet connection
  • Speakers or headphones
  • A microphone
  • A webcam
Do I really need a microphone and webcam?

While it's possible to attend our Live Online courses without your own webcam or microphone, you will not be able to fully participate in learning activities. Many of our courses use hands-on practice as the primary way of learning design and research techniques. You'll learn more during these activities if you can fully participate, and your collaboration partners can see and hear you. We also recommend using headphones.

Do I have to download any software?

All courses use Zoom and Hightail, a file-sharing service. Some courses require the use of Google Drive apps or Miro. All tools are free to use and do not require you to create an account, but you should ensure your device permissions allow you to access these tools.

  • Zoom is a video conferencing service. Our meetings follow security best practices, including passwords and waiting rooms. We recommend installing the Zoom app, which is free. If you are not able to install the Zoom software, you can also join through Chrome web browser. Test your access to Zoom.
  • Hightail will be used to share downloadable course materials (such as PDF copies of presentation slides). Test your access to Hightail. (If your network blocks you from access Hightail, during the event our conference team will be able to assist you with alternative ways to receive your course materials.
  • Google Drive apps are used for collaborative learning activities. If you are not able to use Google Docs or Sheets, you will be able to download copies of the activity materials, but may not be able to fully participate in group work. Test your access to Google Docs.
  • Miro is an online whiteboarding tool and is used for collaborative learning activities in some courses. You can download the Miro app or open a Miro link in your browser.
Will my internet connection be fast enough?

You will need a stable internet connection with a minimum of 3 Mbps (up and down) in order o participate in 
NN/g virtual courses. Ideally, a faster connection speed of 25 Mbps download and 5Mbps upload is recommended to ensure HD video and audio quality. If you are using a WIFI network, disconnect all other devices from that network to improve the streaming quality. Check your internet connection speed.

Can I join from my phone or tablet?

We do not recommend attending our classes from a small-screen device. Although you will be able to connect to the meeting, it will be difficult to see the detailed examples shared during class. It will also be extremely difficult to participate in collaborative exercises which require typing and interactive documents.