Great BIG Canvas Reviews 24,247

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting that items are often even prettier than they appear online. People appreciate the diverse selection of artwork, along with the various finishing styles, framing options, and sizes available to perfectly fit their spaces. Consumers also frequently commend the seamless ordering process and the user-friendly website. They find the site easy to navigate, with helpful filtering systems and clear information, making it a pleasure to browse and select products. The overall experience, from product selection to order placement, is consistently described as positive and efficient.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the beautiful, high-quality... See more

Order

Clients share positive opinions on the ordering process. Many reviewers found placing an order to be quick,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the stunning printing quality,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers praise the website's... See more

Website

Reviewers express high satisfaction with the website, consistently praising its ease of navigation and... See more

Based on these reviews

Rated 5 out of 5 stars

Your customer service agent Niah really helped me out, she went above and beyond to make me happy. You had the perfect art picture for my living room--the colors and subject matter I'd been searching... See more

Rated 5 out of 5 stars

So far, so good. I’ve just placed an order. As for the website, it has a wonderful selection of different artists and styles. Every piece of artwork that I was interested in looked beautiful. The webs... See more

Rated 5 out of 5 stars

Love our new picture! Even prettier than it looked online. Arrived the same week that I ordered it, and the packing was remarkable. (Had been a little concerned about this aspect of the transaction si... See more

Rated 5 out of 5 stars

Easy and quick to move between all screens and steps during ordering process. No glitches, info entered with transition to next screen very smooth. Simple and clear to understand, but the best part... See more

Rated 5 out of 5 stars

A wonderfully large and diverse collection of art and once you find the piece you like, options don’t end there. There are a variety of finishes available, different framing options and a variety of s... See more

Rated 5 out of 5 stars

The print framed was absolutely gorgeous, and we love it! It was also very well packed and arrived even earlier than anticipated. Very easy to order from this company, and they were a fantastic made t... See more

Rated 5 out of 5 stars

Our canvas arrived faster than anticipated and was exactly as described. The whole experience was seamless. The only negative was how the shipping was handled. The box was almost destroyed and there w... See more

Rated 5 out of 5 stars

I had to request a refund for a prior painting on canvas, as it was too large (my error) and the colors too bold. Their refund policy and customer service was excellent. I was able to order a smaller... See more

Rated 5 out of 5 stars

A nice website with multiple options. 3 of the 4 canvas orders were the exact size I needed. The other was close. I left delivery instructions in the "author notes" because I couldn't find any other... See more

Rated 5 out of 5 stars

I just received my orders, three gorgeous canvases. I’m beyond thrilled with my order. The canvases were perfect, I will be ordering again and telling all my friends about this company. The company fo... See more

Rated 1 out of 5 stars

I will begin by stating I like my print. The issue began when we moved and I lost the hardware. I contacted the company asking to purchase additional hardware. I chatted with two representatives. Th... See more

Company replied

Rated 5 out of 5 stars

We absolutely love our canvas art! Personally we were searching for a beach scene from somewhere we had spent time without breaking the bank and also had to be long and skinny landscape shape to fit a... See more

Rated 5 out of 5 stars

I ordered 4 pieces for around $1,000. Positives are they arrived very quickly and very well packaged. There was a printing problem for 2 of the pieces and Great BIG Canvas responded to my inquiry... See more

Company replied

Rated 5 out of 5 stars

Beautiful pictures, nice quality & colors. I ordered two different “paintings”. I like the frame options you get to choose. Shipping was great. Fairly fast turnaround time & the shipping package was n... See more

Rated 5 out of 5 stars

The filtering system allowed me to quickly and easily find the perfect piece of art. It arrived very fast and I was so impressed with the way it was packaged requiring no cutting or ripping which migh... See more

Rated 5 out of 5 stars

This website was very easy to navigate and order from. I ordered a framed 90 x 40 picture and it was delivered earlier than expected, packaged very well and in perfect condition. The picture is GREA... See more

Rated 1 out of 5 stars

HORRIBLE! It's been 13 days and the item is still sitting at USPS with no arrival date listed. They charge huge shipping fees and provide no customer service when you request a cancellation because t... See more

Company replied

Rated 2 out of 5 stars

Update: Great BIG Canvas has refunded me for the poor artwork. I have ordered from them before and been very satisfied. (My hope is the sloppy artwork assembly I reviewed below was an outlier.) I... See more

Company replied

Rated 3 out of 5 stars

Picture met our expectations. Mounting system had screws that were too big in diameter relative to the anchors that were supplied and caused the anchors to spin in the wall and required drywall rep... See more

Company replied

Rated 4 out of 5 stars

Your selections were fantastic. The only problem I had was I needed a specific size for frames I had received as a gift, but your site was not able to sort and show only prints in the size I was looki... See more

Rated 5 out of 5 stars

The entire process was simple and easy. Their selection of artwork is large and easy to search. Great BIG Canvas also has great options for printing and framing. Pricing is affordable and the communic... See more

Rated 5 out of 5 stars

We are very pleased with the classic sci-fi and horror movie posters on canvas we recently purchased. Great quality. Takes me back to my childhood just to sit and stare at 'em. We will be looking f... See more

Rated 5 out of 5 stars

The painting, Winter Rose, absolutely exquisite and stunning. It is handed directly facing Red Rose. It is awe setting contrast by the same artist Stefano Corso. The quality of construction and deta... See more

Rated 5 out of 5 stars

Our order arrived promptly, was packaged well with no damage and the quality was as expected. Framing is excellent. I needed to exchange because I ordered the wrong size and that process was handled q... See more

Rated 5 out of 5 stars

I was thinking of putting up a wall mural for an office and exercise room in my little house, but my significant other begged out of putting it up and my grown daughter did the same. So, instead, I... See more

Rated 5 out of 5 stars

I received the Big Canvasses that I ordered. The quality of the paintings is fantastic, the frames were done very nicely. I proudly hang my Canvasses and there are many I put in different rooms. Al... See more

Rated 5 out of 5 stars

New customer! Wow! Received first canvas that I fell in love with via online search. The high quality, fast shipping and outstanding value! No longer new customer; my go to for gorgeous canvas paintin... See more

Rated 5 out of 5 stars

My experience with this company was excellent. When my Great Big Canvas arrived it was exactly what I wanted, the colors were true to the advertisement. However, I was not satisfied with the way the... See more

Rated 5 out of 5 stars

I am so happy I found this site! I was looking for a reasonably priced, high-quality print for my office and found the perfect piece! The workmanship is excellent and the product is just as it appe... See more

Rated 5 out of 5 stars

All the canvases are lovely, and high quality. There are other places I could go for canvas art, but I chose Great Big Canvas because of the quality. The corners are squared (not always the case), a... See more

Rated 5 out of 5 stars

The framed picture was beautiful. It arrived in just a few days and everything was perfect. It looks fantastic in the spot I picked out on a big kitchen wall, Great Big Canvas -amazing job. Thank... See more

Rated 5 out of 5 stars

I can't fault Great Big Canvas. I ordered a picture of a place that held very special memories for me. The canvas itself arrived extremely well-packed, and the picture is high quality and beautiful. i... See more

Rated 5 out of 5 stars

I giving a 5 star rating for the order of the pic but I will need to see the results of the product once I receive it, as this is my very first oder. Fingers crossed, I'd like to order another one if... See more

Rated 5 out of 5 stars

I don't know what draws me to this canvas - 'The Pasta Eater' - but I've studied it over a few months until now it's hanging in my kitchen!

Rated 5 out of 5 stars

I loved how easy these were to order. I especially liked how you described the level of difficulty they are to paint. You are very detailed on everything you get and Im happy that I got two free items... See more

Rated 5 out of 5 stars

Easy to navigate website, great selection of art, search bar worked great. The only negative was the high shipping cost. Amazon has me spoiled.

Rated 5 out of 5 stars

My wall art came quickly and was carefully packaged. The painting is absolutely beautiful!!! I will certainly return again for another art purchase. Thank you!

Rated 5 out of 5 stars

The filter system is extremely helpful. Was able to compare different prints on the same page. This added to the ease of choosing the right canvas for my wall.

Rated 5 out of 5 stars

The website was wonderful to travel around in without requiring me to sign up. I loved that I could save favorites to compare and make a decision. I do hope the product lives up to the high standard... See more

Rated 5 out of 5 stars

This site is very user friendly - it offers excellent service and what you see on the screen- is delivered and carefully packaged! Couldn't be any better! thank you for a good product and good ser... See more


Company details

  1. #19 of 90 best companies in Decoration and Interior Design Store
  2. #17 of 31 best companies in Art Supply Store
  3. #34 of 162 best companies in Furniture Store
  4. #14 of 88 best companies in Home Goods Store
  5. #2 of 14 best companies in Picture Frame Shop

Information provided by various external sources

Since 2006, Great BIG Canvas has been leading the industry in art and photography reprints and customizable art products. Great BIG Canvas offers décor solutions for both home and commercial settings, including corporate offices and retail spaces. As our name implies, we offer some of the largest art prints in the industry. Shoppers can view our constantly growing online collection of more than 750,000 images, which includes fine art photography, abstract art, and renowned masterpieces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

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Rated 4 out of 5 stars

The print is perfect

The print is perfect. The packaging for the shipment did not hold up in transitt. It was destroyed and I was surprised the print was not damaged.. Better attention to packaging is needed. Address the issue and you get five stars.

Regards

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I love horses when I came across this…

I love horses when I came across this horse canvas painting I had to have it. I added a silver frame around it. I think it’ll look great on my gray wall website very easy to function. It sounds like the company is solid. I read all about them under contacts. I can’t wait to receive this picture and if I really like it, I will order other canvases from this company.

February 28, 2026
Rated 1 out of 5 stars

Highly disappointed in Customer Service!

With all the positive reviews this company has, I’m not sure why I have had such a bad experience with the customer service department. I placed an order about 3-4 weeks ago and it was the wrong item I purchased to have it mounted and framed. I submitted a request less than 24 hours later to stop this order before it shipped and change it to the correct photo paper. Got AI responses back saying someone would contact me soon. Never heard back from them despite submitting additional requests. The item I wrongly ordered arrived and they sent an email afterwards saying “oh, looks like it was shipped before we could cancel it “. They say that they pride themselves on having great customer service, yet I’ve experienced nothing like that from them at all. Why is it so difficult to change my order to the correct photo paper? The website didn’t outline what would be the best choice of paper for what I wanted or I would have made that choice when I purchased it. With all the positive reviews I’m reading I can’t understand why I’m having such difficulty modifying this order. I’ve not had one person from Customer Service reach out to me to try and resolve things.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

quality artwork!

I've purchased three different prints from this company and all have been well worth the money! Beautifully done!

February 27, 2026
Unprompted review

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