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Art.com Reviews 1,936

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful and even better than expected. People appreciate the wide selection of artwork, sizes, and framing options available, making it easy to find what they need. Consumers also highlight the positive delivery service, noting that items arrive quickly and are well-packaged. The website is frequently praised for its ease of use and the smooth ordering process.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the beautiful, high-quality prints... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality of prints,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering, great prices, and... See more

Website

Reviewers express satisfaction with the website, frequently praising its ease of use and the accuracy of... See more

Based on these reviews

Rated 4 out of 5 stars

I had a good experience with Art.com. My Albert Bierstadt prints are beautiful. The mdf board they arrived on should stand up with care and the hardware is sufficient The website could have foreign c... See more

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Rated 4 out of 5 stars

Really enjoy shopping on this site. The artwork I chose was even more beautiful in person. Love the selections on size and frames. The finished product was amazing except that there is a noticeable ch... See more

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Rated 4 out of 5 stars

Love the ease with which you can manipulate the frame, mat, size options on the website. Frames and the quality of the assembly are more chintzy and haphazard than when ordering in the past. Regardles... See more

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Rated 4 out of 5 stars

Beautiful picture of Savannah, the mat and framing options were terrific. The Pinkie artwork was more of a photo than art and I didn't like the finish but the mat and frame coordinated nicely. The pac... See more

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Rated 5 out of 5 stars

I really was quite hesitant about ordering a picture, fully framed, online. I worried a bit when waiting for some indication that it was being processed and assembled. It would have helped if an email... See more

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Rated 5 out of 5 stars

A nice print, and even nicer customer service. The package carrier had run over the shipment tube with what looked like vehicle tire marks. The packaging was destroyed as was the print. Customer se... See more

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Rated 5 out of 5 stars

the picture is beautiful and the frame and mat as well. it arrived quickly, safe and sound and they got my tax exempt letter with no issues. The only issue I had which wasn't your fault was Fed Ex del... See more

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Rated 5 out of 5 stars

Hi there- yes I gave gotten several prints and had them framed and turned out beautifully. I keep coming back to this website Art.com when am looking for another print as I know what will be received... See more

Rated 5 out of 5 stars

I ordered a copy of “Lift Up Thine Eyes” by Norman Rockwell, and in a shorter time than they had originally said, I received a very nice copy of what appears to be a painting of Benjamin Franklin on h... See more

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Rated 3 out of 5 stars

The canvas I ordered turned out to be fairly close to what I expected. It's hard to know what to expect when ordering online, but I'm happy enough with it. The canvas edge has an intentional strip h... See more

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Rated 2 out of 5 stars

Matting was mounted crooked relative to the frame. Error was just under 1/4 inch difference between top and bottom corners which made it quite visible. In addition the toothed mounting hardware was... See more

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Rated 5 out of 5 stars

In my opinion Art.com is the best album cover designer on the planet. Their designers will keep working until they get it right! Art.com is very responsive, quick acting, and, always there to help you... See more

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Rated 5 out of 5 stars

First time using Art.Com. They have a great selection of artwork with reasonable prices. It was easy to place the order online with quick shipment. I had an issue with my order and the Customer Care... See more

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Rated 1 out of 5 stars

I ordered two black and white photography prints. I was very excited to receive them but when they arrived, they were navy blue and gray. Although the customer service department was very helpful in p... See more

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Rated 5 out of 5 stars

Quite happy with overall quality, as expected. Good updates on product through production and shipping. Packaged extremely well. Prompt shipping. Extremely pleased overall. Will order again.

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Rated 5 out of 5 stars

Absolutely loved this! Selection of size of print, frame materials and style, and mats make it easy to match any decor. The print quality, frame quality and overall look is great. Perfect addition to... See more

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Rated 5 out of 5 stars

The depth of art available was unexpected in all subjects. Narrowing down to my selection was an experience in its own. The ability to customize made my choice perfect. Pricing was fair, ordering was... See more

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Rated 5 out of 5 stars

Everything I ordered arrived in excellent condition and in a timely manner. Everything looks just as I expected it would. I ordered some more expensive pieces and some prints. Love the variety offered... See more

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Rated 5 out of 5 stars

I’ve ordered from this site a few times. I return for the beautiful, high-quality prints and frames. Many frame options to fit different styles and budgets. Customer service is excellent, too.

Rated 5 out of 5 stars

I fell in love with a piece of art at art.com and decided to order it. They did a beautiful job of printing and framing the canvas and it was really nicely packaged too. It arrived in perfect conditio... See more

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Rated 5 out of 5 stars

1st. The artwork looks gorgeous. 2nd. The original order was delivered to the wrong address as confirmed by photos. Am I the only one who delivers misdirected packages? Customer service was amazing... See more

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Rated 5 out of 5 stars

I’ve ordered several prints from Art.com. I’ve experienced timely deliveries that were communicated in advance, quality prints, and a stress free return of one item that did not meet my expectations.... See more

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Rated 5 out of 5 stars

I've bought several framed pieces from Art.com. All were beautiful and of great quality. Had some damage to the frame on my last purchase (caused by the delivery company) but Art.com quickly took care... See more

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Rated 5 out of 5 stars

Canvas print arrived timely and the print was exactly as depicted in website photos. The canvas is a depiction of pianist and composer Franz Schubert and now hangs on a wall near a piano.

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Rated 5 out of 5 stars

Well, so far, we are sitting at 1 of 2 pictures accurately delivered. One ended up getting mixed with someone else’s picture. They had wonderful taste and I would pay to see the look on their face w... See more

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Rated 5 out of 5 stars

The item arrived quickly, always like that! Was packaged well, protected for sure, print came in great condition, no bent corners, yay! Like the subject, big on flowers and why it appealed to me.... See more

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Rated 4 out of 5 stars

Everything was great - order process and fast shipping. Also, huge selection with many framing options. My only complaint is that the poster arrived rolled into a tube and was fairly wrinkled. We had... See more

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Rated 4 out of 5 stars

The quality of the prints were great and they arrived well packaged and fast. However, who ever handled the prints when packaging was very sloppy. I ordered 12 prints, 1 had a pen mark on it, 8 others... See more

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Rated 3 out of 5 stars

While I love the print that I ordered, their packaging needs improvement. The first order was fully crushed in the triangular box. With an easy call to customer service, they quickly sent me out a sec... See more

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Rated 5 out of 5 stars

I found the perfect art piece for above my bed and was able to create a custom sized canvas with a frame! It turned out better than I could have ever expected!

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Rated 5 out of 5 stars

Love my purchase from art.com. Well packed; arrived in perfect condition. And I love the wood-mounted product. Just as pictured on the website.

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Rated 5 out of 5 stars

Beautiful prints! My first package went missing and customer service was very helpful in getting me a replacement. I would order from this company again.

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Rated 3 out of 5 stars

Horrible piece of artwork for nearly 200.00. Thankfully customer service was good and refunded for poor quality. Disappointed! Have purchased from this co in the past and had great quality pictures.... See more

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Rated 5 out of 5 stars

The print looks even better than expected. The packaging was outstanding. Shipping time was reasonabl. Couldn't ask for more.

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Rated 4 out of 5 stars

The image is fine. However I expected a border so when it is matted a part of the image would not be lost. Great triangular package that was a bit of a mystery when it arrived.

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Rated 1 out of 5 stars

All of the pictures except one looked like it should. You're online pics make them look much lighter and brighter than they are in real life. Now, I'm going to be out the shipping costs to send back... See more

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Rated 2 out of 5 stars

I have bought a number of stretched canvases; but no more. They don't look genuine,and are pricey. Also, Art.com doesn't allow you to select your delivery preference. Therefore, every delivery has... See more

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Rated 5 out of 5 stars

The acrylic is quite good. I usually don't like acrylic and prefer glass, but the acrylic is thick enough that there is no warping. It looks like glass (or close enough for me)

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Rated 5 out of 5 stars

I love your scenic art prints. I bought one in the wrong size by mistake. I called customer service and they made things so easy. I was given a refund and told I didn't have to return the print, I jus... See more

Company replied


Company details

  1. #59 of 90 best companies in Decoration and Interior Design Store
  2. #111 of 162 best companies in Furniture Store
  3. #50 of 88 best companies in Home Goods Store
  4. #10 of 14 best companies in Picture Frame Shop
  5. #7 of 12 best companies in Poster Store

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Smooth delivery

Smooth delivery. Love the art. reminiscent of trips to Italy and Cuba.
Love the black and white Rave review I. I may purchase another - Rave review II.

February 11, 2026
Rated 5 out of 5 stars

Great quality

Hi there- yes I gave gotten several prints and had them framed and turned out beautifully. I keep coming back to this website Art.com when am looking for another print as I know what will be received. The quality of each print especially the giclee is excellent. Thank you.

February 10, 2026
Rated 5 out of 5 stars

Lovely product!

I’ve ordered from this site a few times. I return for the beautiful, high-quality prints and frames. Many frame options to fit different styles and budgets. Customer service is excellent, too.

February 10, 2026
Rated 5 out of 5 stars

Great prices

Great prices, great selections, easy to order.

February 9, 2026
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Reply from Art.com

We really appreciate your input—it helps us grow and better serve amazing customers like you.

Rated 5 out of 5 stars

The art was high quality

The art was high quality. I love the vibrant colors and materials.

February 9, 2026
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Reply from Art.com

Thank you! We’re always listening and appreciate hearing from customers like you.

Rated 2 out of 5 stars

They don't look very genuine; other issues

I have bought a number of stretched canvases; but no more. They don't look genuine,and are pricey. Also, Art.com doesn't allow you to select your delivery preference. Therefore, every delivery has been left in my driveway in the snow/rain. Meh.

February 9, 2026
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Reply from Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 5 out of 5 stars

A nice print, and great customer service.

A nice print, and even nicer customer service. The package carrier had run over the shipment tube with what looked like vehicle tire marks. The packaging was destroyed as was the print. Customer service placed an order for a replacement which arrived in a couple of days, with no additional charge to me.

February 9, 2026
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Reply from Art.com

We’re grateful for your support and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Beautiful Print

The print looked great along with the framing and matting. I like I can do it all with Art.com

February 9, 2026
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Reply from Art.com

Thanks so much—we truly value your feedback and your loyalty as a customer.

Rated 5 out of 5 stars

Love my framed art picture

Love my framed art picture! Love my elephant print which arrived damaged but they made it right in no time at all. Great company!

February 2, 2026
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Reply from Art.com

Your feedback means a lot to us—thank you for being a valued customer.

Rated 3 out of 5 stars

The prints are horrible

The prints are horrible. Arrived quickly. But horrible.

February 4, 2026
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Reply from Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 3 out of 5 stars

I didn’t like the hanger on the back

I didn’t like the hanger on the back. I had to ones in that I could string a wire thru to hang properly . There was a mark on the glass that I can’t get off.

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February 13, 2026
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Reply from Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 5 out of 5 stars

The product arrived ahead of schedule…

The product arrived ahead of schedule and the art that arrived looked exactly like it did online. I’m thrilled with my purchase. It looks great in my dining area.

February 6, 2026
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Reply from Art.com

Thank you for sharing your experience—we value your voice and your business.

Rated 1 out of 5 stars

The item was delayed a month and I only…

The item was delayed a month and I only received 1 email telling me it was delayed. No further correpondence was provided until it shipped.

February 12, 2026
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Reply from Art.com

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

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