Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
- Expertise By Industry
Proactive threat detection and response to protect your business and reputation.
Protects against costly downtime with 24/7 monitoring and response, proven by 99%+ uptime and rapid action.
Delivers real-time threat alerts and automated compliance reporting to keep your business audit-ready and secure.
Minimizes risk of data breaches, using advanced Zero Trust and tailored SIEM rules for your industry.
Scales as you grow, supporting both legacy and modern systems, backed by 28 years of IT security expertise.
Every support call is answered by a live security expert, no automated attendants, just fast, real help.
Hear how SIEM delivers peace of mind, fast response, and long-term value.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Advanced threat detection and compliance solutions
Continuous 24/7 monitoring provides real-time oversight of your IT environment, instantly flagging suspicious activities and potential threats. This proactive security posture helps prevent breaches before they escalate, reducing the risk of costly downtime or data loss. Dedicated experts use advanced monitoring tools to address issues as they arise, ensuring your business stays up and running with minimal disruption and maximum peace of mind.
Customized threat detection rules allow SIEM to focus on the risks that matter most to your industry and operations. By filtering out noise and prioritizing true threats, your team receives only the alerts that require action. This targeted approach speeds up response times and ensures that you’re protected against the most relevant cyber risks, supporting profitability and uninterrupted service delivery.
Regulatory compliance and audit support are built into your SIEM solution, with automated reporting that aligns with HIPAA, PCI, and Ohio Safe Harbor standards. This reduces the burden on your team, simplifies audits, and helps you avoid costly penalties. Custom reporting keeps you prepared for regulatory checks and demonstrates your commitment to secure, compliant operations, building customer trust and safeguarding your reputation.
Zero Trust integration ensures that every network access attempt is verified and logged, dramatically reducing the risk of insider threats and unauthorized access. By layering Zero Trust with SIEM, your security posture evolves to meet the latest threat landscape, providing scalable protection as your business grows. This means greater continuity, less risk, and a future-ready IT environment.
Personalized service with live support means every question is answered quickly by a dedicated security expert, not an automated system. Fast response, often under 15 minutes, ensures threats are addressed before they can impact your business. This high-touch approach sets SIEM apart, providing the clear communication and partnership you need to confidently manage IT risk.
Legacy and modern system support enables seamless security monitoring across your entire technology stack, regardless of manufacturer or age. This comprehensive coverage means no gaps in protection, supporting both your current operations and future upgrades. SIEM adapts with your business, delivering long-term value and scalability without unnecessary complexity or overspending.
15 minutes
Gain peace of mind with Security Information Event Management (SIEM) that anticipates threats before they disrupt your business. Get continuous, expert monitoring and threat intelligence tailored to your operations. SIEM provides actionable insights, rapid incident response, and clear reporting, helping you stay compliant and keep your business moving. Protect your revenue, customer trust, and business reputation with a SIEM solution built for modern risks.
Invest in a SIEM solution that delivers visible ROI for risk reduction and business growth. With a proactive approach, SIEM not only detects incidents quickly, but also provides the documentation and support needed for compliance and insurance claims. Dedicated technicians deliver fast, clear communication, ensuring you have the answers and assistance to keep your business secure and thriving.
Gain visibility and control to protect revenue and keep operations running strong.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
The Security Information Event Management (SIEM) service combines continuous monitoring, threat detection, and rapid response to security incidents. You receive a complete cybersecurity package with proactive maintenance, a Zero Trust security solution, and real-time alerts. Advanced options add dark web monitoring, phishing training, and penetration testing, so you can choose the right level of protection for your business and compliance needs.
With SIEM, threats are identified and addressed before they disrupt your operations or compromise sensitive data. This proactive approach reduces the risk of breaches, helps maintain customer trust, and safeguards your brand reputation. You benefit from rapid response times and detailed reporting to show clients and regulators your commitment to security.
The process starts with a security assessment tailored to your environment. SIEM tools are then configured to monitor your network, applications, and endpoints. Ongoing support includes:
SIEM deployment is streamlined to minimize disruption. Most businesses are fully onboarded within a few days to a couple of weeks, depending on complexity and compliance needs. You’ll have direct access to a dedicated technician and clear communication throughout the process, so you always know what to expect and when to expect it.
You benefit from personalized service, every call is answered by a real person during business hours, not an automated system. The support team manages both legacy and modern equipment, offers custom compliance reports, and responds quickly to emergencies (often onsite within an hour). The customer satisfaction rating is 99.3%, reflecting a strong focus on your business continuity and security.