Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
- Expertise By Industry
Stop phishing attacks before they impact your business with hands-on support and proven protection.
Prevent costly breaches, 99.3% customer satisfaction proves real-world results and peace of mind.
Eliminate downtime risk, 15-minute average response time keeps your business running smoothly.
Stay compliant, HIPAA, PCI, and Ohio Safe Harbor expertise ensures regulatory confidence.
Boost staff awareness, phishing and security training reduces human error and strengthens defense.
Get immediate answers, live phone support during business hours, never an automated attendant.
Discover how real businesses benefit from industry-leading response, protection, and support.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Layered defense and live support solutions
Zero Trust Security creates strong boundaries around your network, requiring multiple forms of verification before granting access to sensitive data or systems. This minimizes the risk of phishing attacks leading to unauthorized entry. The team implements and manages Zero Trust frameworks that adapt to evolving threats, providing robust defense without slowing down your daily operations or interrupting user productivity.
Proactive Monitoring uses advanced tools to continuously scan your environment for suspicious email activity, compromised accounts, or phishing attempts. Issues are identified and resolved before they impact your business, with response times averaging under 15 minutes. Comprehensive monitoring ensures IT risks are addressed swiftly, reducing the chance of downtime and protecting critical business functions.
Employee Phishing Training empowers your staff to recognize and report phishing attempts. Interactive, practical training sessions are tailored to your industry and risk profile, ensuring employees understand real-world threats and how to respond. This dramatically reduces the risk of human error, which is often the weakest link in cybersecurity, helping you maintain continuity and customer trust.
Dark Web Monitoring scans the dark web for any signs of your business credentials, passwords, or sensitive information being compromised. Early detection allows immediate action to secure accounts before criminals can exploit them. This extra layer of vigilance helps you stay ahead of evolving cyber threats and demonstrates a proactive approach to client and data protection.
Compliance Support includes tailored regulatory reporting and guidance for HIPAA, PCI, and Ohio Safe Harbor. Automated reports and expert advice streamline audits, reduce errors, and minimize the time your team spends on compliance tasks. This makes it easy to demonstrate diligence and protect your business from fines or reputational harm, all while keeping operations efficient.
Live, Personalized Support means every call during business hours is answered by an experienced technician, not an automated system. This ensures you get immediate help, clear answers about costs, and a partner who understands your unique systems. Fast, personable service reinforces your confidence and helps you stay focused on business growth, not IT headaches.
15 minutes
Protect your revenue, brand, and operations from email-based threats. Phishing Protection combines proactive monitoring, Zero Trust security, and live support to stop attacks before they cause damage. With a focus on fast response and tailored solutions, you gain a strategic partner who prioritizes uptime, compliance, and long-term growth, backed by industry-leading customer satisfaction.
Phishing Protection is designed for business leaders who want practical results without technical hassle. Solutions are customized for your business size, industry, and compliance needs, ensuring you invest in the right level of defense. Dedicated experts manage legacy and modern equipment, so your entire environment stays protected as your business evolves.
Safeguard business continuity and customer trust with expert phishing protection.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Phishing Protection covers much more than just filtering suspicious emails. You get a comprehensive cybersecurity package that features Zero Trust security, proactive monitoring to catch threats early, and personalized support from real technicians during business hours. Premium options add dark web monitoring, employee training, and network penetration testing, ensuring your team is prepared and your data is protected from evolving threats.
Phishing Protection provides proactive monitoring and rapid response times, with most issues addressed in under 15 minutes. This reduces the risk of business interruptions and data loss from email-based attacks. With employee training and advanced security layers, your organization is better equipped to avoid breaches that threaten profits, customer trust, and compliance standing.
The process begins with a tailored risk assessment to understand your current vulnerabilities, followed by deployment of Zero Trust security and monitoring tools. If you choose the premium package, employee training and dark web monitoring are also rolled out. You receive ongoing support, with every call answered by a live technician, and regular reviews to ensure your protection evolves with your business needs.
Phishing Protection setup typically starts within days of signing up, with most businesses fully protected in under two weeks. Pricing is designed to be transparent and scalable based on your organizations size and requirements. You receive a clear quote up front, so you know exactly what youre investing in and how it supports long-term ROI and business continuity.
You benefit from a 99.3% customer satisfaction rate and industry-leading response times, emergencies are often handled in under 15 minutes, with onsite support available when needed. Your team gets live, personalized help instead of automated attendants. The approach is tailored to your business, covering both legacy and modern systems, and includes compliance expertise with custom regulatory reporting to support your industry requirements.