Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
- Expertise By Industry
Empower your team to defend against cyber threats with tailored, business-focused security awareness training.
Reduce the risk of costly cyberattacks by equipping your staff with practical, up-to-date security skills, proven by a 99.3% client satisfaction rate.
Avoid downtime and lost revenue with training that proactively addresses real-world threats, response times under 15 minutes for support.
Protect your reputation and customer trust by creating a security-first culture, supported by expert trainers and compliance insight.
Meet HIPAA, PCI, and Ohio Safe Harbor requirements with training mapped to your industry’s compliance needs, custom reports included.
Personalized onboarding ensures every employee is engaged, prepared, and tested against the latest phishing and social engineering tactics.
See how security awareness training delivers peace of mind and measurable ROI.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Proactive risk reduction for your business
Phishing and cyberattack simulations are at the core of effective Security Awareness Training. Employees are regularly tested with realistic emails, messages, and scenarios designed to mimic the latest tactics used by cybercriminals. These controlled simulations identify knowledge gaps and reinforce best practices, ensuring staff remain vigilant. Results are tracked for each team member, allowing for targeted follow-up and continuous improvement in your organization’s security posture.
Role-based training modules deliver focused, actionable content tailored to each employee’s function and risk profile. From executives to frontline staff, every user receives relevant guidance on the threats they’re most likely to face. This approach maximizes engagement, retention, and effectiveness, reducing the chance of human error and supporting a culture of accountability across your business.
Compliance-ready reporting provides clear evidence of training participation and knowledge retention for regulators and auditors. The system generates tailored reports aligned with HIPAA, PCI, and Ohio Safe Harbor standards, streamlining audits and reducing your team’s administrative workload. These reports help you prove due diligence and reduce liability, while staying ahead of evolving compliance requirements.
Ongoing content updates ensure your team is always learning about the latest threats, scams, and regulatory changes. Training materials are refreshed regularly to reflect emerging risks, new social engineering tactics, and updates to compliance standards. This proactive approach keeps your staff informed and your security posture strong, no matter how quickly the threat landscape evolves.
Personalized onboarding and support mean your employees receive hands-on guidance from local experts. Every user has access to live help during business hours, no automated attendants. New hires are quickly brought up to speed with onboarding modules, while advanced users receive specialized content. This ensures everyone is prepared to defend your business from day one.
Progress tracking and knowledge assessments measure the effectiveness of training and provide actionable insights for business leaders. Detailed dashboards show completion rates, quiz scores, and areas needing improvement, helping you focus resources where they’re needed most. This data-driven approach maximizes ROI and demonstrates your commitment to proactive risk management.
15 minutes
Security Awareness Training empowers your team to spot and stop threats before they impact your business. This service goes beyond standard presentations, delivering interactive, scenario-based learning that’s proven to change risky behaviors. Training is tailored to your industry, compliance needs, and business goals, ensuring your investment translates into measurable risk reduction, stronger customer trust, and fewer security incidents.
Security Awareness Training is designed for busy teams, minimal disruption, maximum results. Sessions are delivered online or onsite, with flexible scheduling and concise modules. Real-time reporting makes it easy to demonstrate ROI, meet auditor requirements, and identify knowledge gaps before they become liabilities. Support is always available from live, local experts who know your business.
Protect your business and reputation with proven, people-focused security training.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
The Security Awareness Training service includes interactive modules covering phishing, social engineering, password best practices, and real-world cyber threats. If you choose the Premium option, you also get phishing simulations and dark web monitoring. All training is customized for your staffs roles and industry, ensuring your team learns practical skills that reduce real business risks.
Security Awareness Training helps protect your revenue and reputation by reducing the risk of costly data breaches and downtime. Employees become your first line of defense, making smarter decisions and spotting threats before they cause damage. This investment also supports compliance efforts and can lower insurance premiums, offering measurable ROI and peace of mind.
Your team starts with a baseline assessment to identify current knowledge gaps. Training is then delivered in short, easy-to-understand modules, available online so staff can learn at their own pace. Progress is tracked, and follow-up phishing simulations help reinforce lessons. Customized reporting lets you see whos completed training and where additional focus is needed.
Most businesses can launch Security Awareness Training in just a few days. After an initial consultation to tailor the program to your needs, your staff receives access to online modules and resources. Flexible scheduling ensures minimal disruption to your daily operations, so training fits your business timeline.
This training is tailored to your business, not a one-size-fits-all solution. You benefit from live, local support, every call is answered by a real person, not an automated system. The program is part of a holistic security approach that includes compliance expertise, proactive monitoring, and dedicated technicians who understand your unique risks and goals.