The small size and look of the metal ceiling rose purchased is excellent. These were fitted to the apex of a room in roof to a very narrow flat ceiling section requiring a size smaller than standard... See more
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Dowsing & Reynolds is an online home décor retailer founded over 10 years ago by James and Ally Dowsing-Reynolds, who struggled to find beautiful, design-led fixtures and fittings for their homes that didn't have the associated designer price tag. They wanted things that looked attractive and were enjoyable to interact with. Focused primarily on statement lighting, switches and sockets, and stylish door handles, D&R concentrates on metal hardware with a twist and many products are designed and hand-assembled in-house.
Unit 7, Hunslet Trading Estate, Severn Road, ls10 1bl, Leeds, United Kingdom
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Excellent service and quality items at reasonable price

Reply from Dowsing & Reynolds
Great products with good customer service. I have many of their lights and switch plates around my house, all look lovely. Good quality products.

Reply from Dowsing & Reynolds
I've ordered from D&R before and always been extremely satisfied.
With my most recent order DPD claimed they had delivered the package, but hadn't. DPD were completely unhelpful, so I rang D&R's customer services. Not only did they locate it for me and gave me the address where it had been incorrectly delivered, they also reassured me that if there was any rain damage to the products they would immediately send a new order.
Fortunately the products appear fine, although yet to be fitted.
Great service and would highly recommend the company.

Reply from Dowsing & Reynolds
Good communication and items arrived on time and well packaged…

Reply from Dowsing & Reynolds
Changed sockets and switches to matt black. Also changed to 3 gang smart dimmer to enable dumb LED. Integration to Philips Hue and Alexa went really smooth so now I am able to control my LED using the new dimmers as well as from my App which is a cool feature (and security)

Reply from Dowsing & Reynolds

Reply from Dowsing & Reynolds
The handles were excellent. However the screws were not only the wrong length but they were also the wrong diameter. So they were completely useless.

Reply from Dowsing & Reynolds

Reply from Dowsing & Reynolds
Seamless ordering and collection but would have been useful to have order number detailed on all associated correspondence i.e. couldn't find it when picking up as it only appeared on the very first correspondence I'd received, which ultimately made it much harder than it should have been for staff to help.

Reply from Dowsing & Reynolds
Badly packed first order arrived with chips in the powder coating of every handle. This caused us to change the finish to knurled brass, which is lovely, but not what we really wanted.

Reply from Dowsing & Reynolds
The small size and look of the metal ceiling rose purchased is excellent. These were fitted to the apex of a room in roof to a very narrow flat ceiling section requiring a size smaller than standard ceiling roses. The size of the wiring connecting device provided is too large and Yago connectors were used instead. Also the clamp for the lamp lead outlet while good quality is really too large.

Reply from Dowsing & Reynolds
Excellent brand with very well made pieces. When i had an issue with sockets not fitting, their customer service was exceptional. I highly recommend and will definitely be using them again.

Reply from Dowsing & Reynolds
Ordered bubble chandelier a few years ago, still works great.
One of the bubbles smashed due to a kids football hitting it 🫣 but ordered a replacement bubble from the website and looks good as new. Came quickly
Glad they had that solution rather than having to get a new light.

Reply from Dowsing & Reynolds
Top drawer no complaints whatsoever delivery/quality/communication all on point 5+ stars

Reply from Dowsing & Reynolds
Very good quality items as ordered. Good and prompt service. Very pleased with my purchases.

Reply from Dowsing & Reynolds

Reply from Dowsing & Reynolds
Generally the service was excellent. The items I ordered came promptly and well packed. Only issues we had were the lights are advertised as suitable for a bathroom and our electrician says technically they are not we we are having to alter the placement of them in the bathroom to be away from the shower area. I know the company only supply but they need to check before they write a description. Also the lights didn't have the bulbs and this company doesn't stock the bulbs we needed so they had to be ordered separately from a different supplier.

Reply from Dowsing & Reynolds
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