Your 24/7 AI Bank Teller — No Wait Time, No Extra Staff

Level up your customer experience and interactions — create personalized & engaging digital experiences with DeepBrain AI's digital avatars.  

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Powering the World's Leading Enterprises

Discover how our customers are harnessing AI avatars to transform their financial services.

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First German Bank to Debut a Live Conversational AI Avatar 'Amy'

Challenge
As a specialist in international export and trade finance, AKA sought to modernize customer support with AI — delivering 24/7 service in the customer's language while exploring AI avatar technology for the European financial services market.
Solution
  • Developed 'Amy', a conversational AI avatar powered by a fine-tuned LLM, capable of natural human-like dialogue and realistic visual appearance for 24/7 customer engagement
  • Live-demonstrated 'Amy' on stage at Euro Finance Tech Day 2023 in Frankfurt — the first German company to present a live AI avatar prototype at the event
  • Collaboration team spanned three continents — Palo Alto, Frankfurt, and Seoul — marking DeepBrain AI's strategic entry into the European financial market

AI Bankers at Eye Level — Full Rollout Across AI Teller & Digital Desk

Challenge
Shinhan Bank had been running a third-party AI avatar service, but frequent errors and lack of updates created reliability issues. A stable, continuously improving solution was needed — leading to the switch to DeepBrain AI.
Solution
  • Deployed multiple male and female AI bankers across two channels — AI Teller kiosks and Digital Desk — for comprehensive in-branch coverage
  • Handles full range of teller services via voice — queue tickets, ID verification, certificates, passbook printing, transaction history, personal info updates, and account closures
  • Large-format Digital Desk at customer eye level enables one-stop processing of account opening, loan applications, and certificate issuance

Korea's First AI Banker Kiosk — Contactless Financial Consulting Realized

Challenge
Post-COVID demand for contactless banking surged. KB Kookmin Bank needed a safe, approachable way to serve customers who preferred remote consultations without sacrificing the warmth of in-person service.
Solution
  • Built AI bankers from voice and video data of 2 male and 2 female staff members, with natural human-like gestures and facial expressions
  • Powered by KB's proprietary financial language model KB-STA — covering financial products, STM/ATM guidance, weather, and daily life information
  • Front-facing camera automatically detects when customers leave, triggering session auto-termination for enhanced security

Custom AI Bankers Built from 200 Employee Facial Datasets

Challenge
With five major competitors already using AI Human technology, NH Bank needed more than adoption — they needed a technically differentiated avatar to stand out in the market.
Solution
  • Blended data from 100 male and 100 female employees to develop 2 custom AI avatars — an industry-first approach beyond single-model synthesis
  • 96.7% lip sync accuracy and 18 supported gestures — the most of any Korean bank — for highly immersive customer interactions
  • Built on AWS (EFS, EKS, EC2, S3) cloud infrastructure for scalability, deployed 24/7 across offline branch kiosks
  • Results recognized: both AI avatars officially registered as NH Bank employees, issued staff IDs and employee numbers

Core Features Tailored for Financial Services

Custom AI Bankers — Real or Virtual

Create custom AI bankers based on real staff faces and voices, deployable across branches, smart banking apps, and STM devices.

  • Multilingual custom avatars
  • Configurable by age group and job role
  • Supports video consultations, product explanations, and assistant tasks

Example: AI banker modeled after a '30s male teller' delivers product explanations

Auto-Convert Financial Documents into AI Videos

AI automatically generates scripts and produces video content from financial documents — product brochures, investment guides, regulatory materials, and more.

  • Auto video generation from documents (PPT, PDF, etc.)
  • Templates auto-applied to meet financial compliance standards
  • All you need is text — video done

Example: Convert a fund product PDF into a video for branch consultations

Multilingual Dubbing + Multi-Channel Integration

Auto-dub into 150+ languages and seamlessly connect to smart banking apps, STM devices, in-person teller desks, and more.

  • Auto-translate both subtitles and voice within videos
  • Integrates with smart devices and digital desks
  • Enhanced support for foreign customers

Example: Auto-generate foreign currency deposit guide videos in English and Chinese

Finance-Specific Templates & Collaboration Workspace

Produce videos fast with finance-specialized templates, and manage assets with a collaborative workspace built for cross-department teamwork.

  • 1,000+ finance-specific design templates
  • Video feedback and re-editing tools
  • Brand consistency controls (CI, logo, font settings)

Example: HQ creates a new product video template — branches customize and deploy nationwide

DeepBrain AI AI Avatar Technology

Conversational AI Avatar

Conversational AI Avatar

Simulate real conversations that flows naturally. Our AI Avatar quickly listens, comprehends, and responds to any questions.

  • Connect your existing chatbot or create a custom LLM based off our your educational materials to power an AI banker or AI teller

    • Available on mobile, web, metaverse, & AI kiosk

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      AI Video Generator

      All-in-one platform for turning text into videos. With realistic AI avatars, natural text-to-speech, & powerful AI tools, you can quickly scale up your video projects with ease.

      • Quickly create informational and engaging videos without needing cameras, mics, or actors  

        • Easily repurpose your materials by converting prompts, URLs, PowerPoints, PDFs, & more into videos in minutes

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          AI Video Generator
          AI Kiosk

          AI Kiosk

          On-site conversational AI avatar solution, ideal for high-traffic areas to provide easy access to guests and visitors.

          • Completely customizable add-ons, including camera, facial recognition, movement detection, and more.

            • Conversational AI human options available as on-premise or cloud-based solutions.

              Learn More

              AI Avatars Key Features

              Realistic Lip Sync

              Realistic Lip Sync

              Our avatars speak so naturally and realistically, you'll forget they're AI.

              Multilingual

              Multilingual

              Our avatars can speak in over 150 languages.

              Natural Body Movements

              Natural Body Movements

              Our avatars move naturally, even when they're not actively engaged.

              No Uncanny Valley

              No Uncanny Valley

              Our avatars boast an incredible 96.5% similarity to real humans.

              Custom Gestures

              Custom Gestures

              Our avatars can respond with specific gestures to relevant topics.

              24/7 Availability

              24/7 Availability

              Our avatars are available around the clock for any guest inquiries.

              Natural Conversation Flow

              Natural Conversation Flow

              Avatars can respond to inquiries in under a second.

              Custom Avatar

              Custom Avatar

              Create an avatar that perfectly captures your brand image.

              Let’s talk - Schedule a meeting with our team.

              • Walk through your use case with our team.
              • Explore enterprise pricing and deployment options.
              • Get access to a free 1-month trial after your demo.

              🚀 See how companies are growing faster
              with DeepBrain AI.