3.3. Ordering & Activating the Software
This section explains how to order Stellar Data Recovery and how to activate the software.
Order the Software:
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You can purchase Stellar Data Recovery software online.
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If you have installed the demo version, you can order the software directly from the main screen.
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Run Stellar Data Recovery.
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On the main screen, select
(Buy Online). -
Follow on-screen instructions to complete the purchase.
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After the order is confirmed, an Activation Key is sent to the email address used during purchase.
Activate the Software:
You can activate the software online or offline. To save recovered data, activation is required.
Online Activation-
Note: Make sure your computer is connected to the internet.
To activate the software online:
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Run Stellar Data Recovery.
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After file preview, select Unlock to Full Version. The Activation dialog box appears.
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Enter the Activation Key that you received by email. Select Activate.
Note:
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If you do not have an activation key, select Get it now in Activation dialog box to purchase the software.
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If the key is valid, the software connects to the license server and completes activation.
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The message “Stellar Data Recovery Activated Successfully” appears. Select OK.
Offline Activation-
Use this method if online activation is not available.
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To activate the software offline:
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Run Stellar Data Recovery on the offline system.
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Select
More Options and select Offline Activation. -
Offline Activation dialog box appears.
-
- Select
to copy Registration ID shown in the window. -
Send an email to support@stellarinfo.com with:
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Registration ID
-
Activation Key (received by email after purchase)
Note: You can select Send to create an email automatically. Add Activation Key and send the email.
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After verification, Stellar Support sends you a License key to activate the software.
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Steps to Activate the Software:
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Run Stellar Data Recovery on the offline system.
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Select
More Options and select Offline Activation. -
Offline Activation dialog box appears.
-
-
Enter the License Key in Offline Activation window. Select Activate.
- The message 'Stellar Data Recovery Activated Successfully’ appears. Select OK.
Activation Errors and Solutions
You may see errors during activation. The table below lists common issues and their solutions.
|
S.No. |
Error |
Solution |
|
1 |
Invalid activation key |
Check the key for typing errors. |
|
2 |
Extra spaces in key |
Remove blank spaces before or after the key. |
|
3 |
No internet connection |
Connect to the internet and try again. |
|
4 |
Older version installed |
Uninstall the older version and reinstall the latest version. |
|
5 |
Offline activation fails |
Follow offline steps again or contact support. |
|
6 |
Server timeout |
Wait a few minutes and try again. |
|
7 |
License expired |
Check license validity or contact support to renew. |
|
8 |
Activation limit reached |
Deactivate on another device or contact support. |
|
9 |
Incorrect date or time |
Correct system date and time, then try again. |
|
10 |
Wrong activation code |
Use the activation key sent to your email. |
Note: If the problem continues, visit Stellar Support for help.
