Privacy policy

Last updated: July 16, 2025

Enjoy The Wood Privacy Policy

Enjoy The Wood Company prioritizes privacy. This privacy policy (this “Privacy Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from https://enjoythewood.com/ or utilize our services available through our website (the “Site”) and any information we collect through our other interactions with you (for example, if you talk to our customer services team), you are consenting to the collection, use, sharing, and storage of your personal information, as described below. This Privacy Policy supplements and is incorporated into our Terms of Service which, together with this Privacy Policy, govern your use of the Services. We have endeavored to make this Privacy Policy as clear as possible. If, however, you have any questions, comments, or concerns about this Privacy Policy, please send us an email at service@enjoythewood.com.

1. What is ‘Personal Data’?

"Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information", "personal information" or “personal data” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't engage with.

2. What Personal Data We Collect

• Personal identifiers. Name, physical address, telephone number, online identifier, IP address, mobile device IDs, email address, social media profile IDs, account name and password, photo, and video.
• Commercial information. Shopping history or purchase data, such as which products you have searched for, added to your cart, purchased, or returned. Information you submit or post as part of a product review or survey, payment card information.
• Demographic information and preferences
• Gender, preferences, interests, date of birth, general geographic location, favorite products, and lifestyle information.
• Internet or other similar network activity information Webpage interaction information and other electronic communications and content from the use of the Services (such as search history, which areas of our websites you visit and for how long, screen captures, mouse movements, content entry, which links you click on, and which products you view), browser type, device and operating system, and information about the site you came from (referral site) or the site you go to when you leave us. We may also embed web beacons, tags, and pixels in the emails we send to you to help us understand how you interact with those messages, such as whether and when you opened an email or clicked on any content within the email.
• Geolocation data (General location data).
• Your feedback Comments and suggestions, testimonials, or other feedback you send us about what you may have liked (or disliked) about your experience in using our products or services.
• Your content posts and other submissions Content that you create and share, including photos, videos, blogs, personal stories, and other similar media or content. Contact information you share when you refer others who may be interested in our services or products.
• Audio / Visual information. Recorded customer service calls, inferences, using the other pieces of personal data collected about you, we draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.

3. How we use your Personal Data
We collect the above categories of Personal Data for the following business, analytics, and commercial purposes:

• To meet or fulfill the reason you provided the information to us.
• Keeping you informed about the Services, which may include announcements, updates, or offers.
• To provide the Services, including support and assistance for the Services.
• To manage your account or other user profiles.
• To send you marketing materials, including information about promotions, discounts, and new products.
• To personalize website content and communications based on your preferences.
• To serve you targeted offers and ads.
• To process orders or other transactions.
• To respond to user inquiries and fulfill user requests.
• To improve and develop the Services and other products and services, including testing, research, analysis, and product development.
• To protect against, deter, respond to, or investigate fraudulent, illegal, or harmful actions, and to maintain the safety, security, and integrity of our Services.
• To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of Service.
• To verify your identity about requests you make about your Personal Data.
• To respond to law enforcement requests as required by applicable law, court order, or governmental regulations
• In the event of a business transfer: We may share your information with another entity as a result of a corporate sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy or we go out of business. User information is generally considered an asset that is transferred in one of these types of corporate transactions.
• For any other business purpose, we disclose to you or as otherwise outlined in applicable data privacy laws.

4. Our subprocessors:

Prior to engaging any third party service providers or sub-processors, we perform due diligence to evaluate their privacy, security and confidentiality practices, and execute an agreement with them that implements their obligations. If you have any questions about our subprocessing activities, please contact service@enjoythewood.com. Our sub processors include:

5. How we collect Your Personal Data

We collect the above categories of Personal Data from various sources, directly and automatically. 

• Directly: When you shop with us online, we will ask you to provide personal data (such as your name and address) so we can fill your order. We may also ask you to provide personal data when you sign up for a newsletter, respond to an offer, join us on social media, take part in surveys, submit a review, participate in our referral program, or contact us for help. If you don’t want to provide personal data, you don’t have to, but it might limit your ability to do certain things on the website.
• Automatically: When you visit enjoythewood.com and/or shop with us online, we collect some information about you automatically, including Usage Data. Some of this information is collected using cookies or other similar tracking technologies that have been placed by us or by third parties. 

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their tracking tools on your device(s).

6. How We Use Personal Information

We may share your information in the following ways:

1. With service providers:

We may share your information with third parties that perform tasks on our behalf and that help us better provide our Services to you (such as website hosting, data analysis, payment processing, email delivery services, credit card processing, staff augmentation, and contract personnel, auditing services, and other services related to the operation of our business, to enable them to provide services and for purposes described in this Privacy Policy)

2. To strategic partners with whom we may enter into a relationship for promotional activities or business opportunities or co-branded campaigns or joint marketing initiatives.

3. To protect us, our users, or to law enforcement officials:

We may share your information to comply with legal processes (including to comply with the law, to enforce our Terms of Service, or to respond to subpoenas, discovery requests, or similar legal processes or proceedings), cooperate with law enforcement, or when we believe it is prudent to share information with legal authorities, and investigate and prevent fraud or imminent harm to you, our users, or to us. We may also share your information to ensure the security of our network and services.

4. In the event of a business transfer:

We may share your information with another entity as a result of a corporate sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy or we go out of business. User information is generally considered an asset that is transferred in one of these types of corporate transactions.

5. With your consent: We may also share your information in other circumstances when we have obtained your consent. 

7. Your Rights

Your personal data belongs to you, and you have the right to: 

- know what personal data we hold about you

- make sure that all personal data is correct and up-to-date

- ask us to correct or delete any personal data

- object to our continued processing of your personal data

- If you no longer wish to receive any online communications, just let us know by clicking the ‘unsubscribe’ link at the bottom of any marketing communication we send you.

You can notify us if you no longer wish us to process your personal data, but note that if you do so, this may mean that we can no longer provide our services to you.

Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services.

If would like to exercise any of these rights, you can email us at service@enjoythewood.com, or submit a form here

8. Data Security and Retention

We use a variety of technical, administrative, and organizational security measures designed to maintain the safety of your Personal Data. Despite our efforts, no website, database or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your Personal Data against unauthorized disclosure or misuse.

We retain Personal Data about you for as long as necessary to provide you with our Services and for the purposes described in this Privacy Policy. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

9. Contact Us

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, your choices and rights regarding such use, please do not hesitate to contact us at service@enjoythewood.com