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Deploy the Windows app

Install the ChatGPT desktop app with Intune, SCCM, another management tool, or a user installer

Choose how your organization installs apps.

Deployment method

Package source

Intune package source

Deploy through Microsoft Store

Use Intune’s Microsoft Store integration to install and update the app.

  1. In the Intune admin center, go to Apps > All apps > Create. Select Microsoft Store app (new).
  2. Search for ChatGPT from OpenAI, or enter the Store product ID 9PLM9XGG6VKS. Select the app and review its installation settings.
  3. On App information, set Install behavior to System.
  4. Under Required, add your target group so Intune installs the app automatically, then select Create.

For optional installation through Company Portal, use Available for enrolled devices instead.

Devices need access to the Microsoft Store and Windows Update endpoints in Microsoft’s network requirements. If your network blocks these endpoints, select Offline MSIX.

For installation context, network requirements, and deployment monitoring, see Microsoft’s Intune Store app guide.

Manage app updates

The app checks for updates by default, including after an offline installation. To enable automatic updates, allow devices to reach persistent.oaistatic.com. If you disable automatic updates, deploy newer packages through your management tool.

For update policy and rollout guidance, see Manage app updates. Disabling the built-in updater doesn’t disable updates from the Microsoft Store or your management tool.

Troubleshooting

Users are prompted for administrator credentials when installing

For self-install, this is expected. An administrator must approve the installation.

For an Intune deployment through the Microsoft Store:

  1. In the Intune admin center, go to Apps > All apps and select ChatGPT.
  2. Check Install behavior in the app’s Properties. If it’s User, add the app again as a Microsoft Store app (new) and select System on App information.
  3. Assign the app to your target group under Required or Available for enrolled devices. If you added a new app, remove that group’s assignment from the original app.
  4. Sync the affected device with Intune, then check Device install status. For an available assignment, retry the installation in Company Portal.

If the app is already installed, deploying it with System install behavior may cause Intune to report 0x87D1041C. Installation still succeeds in this scenario. Verify the app on the affected device.

Installation fails with error 0x80073D28

Windows returns 0x80073D28 (ERROR_PACKAGED_SERVICE_REQUIRES_ADMIN_PRIVILEGES) when it can’t install a packaged service without administrator privileges. Run the installation as an administrator, or configure your deployment tool to install in device or System context.

For an existing SCCM deployment:

  1. Open the application’s Properties > Deployment Types.
  2. Edit the Windows app package deployment type and open User Experience.
  3. Enable Provision this application for all users on the device and save.
  4. Refresh the client’s machine policy, then retry the installation in Software Center.

For more information about the provisioning setting, see Microsoft’s application deployment settings.