Developer platform and APIs

While duplicating a board and working on the duplicated board, I deleted a bunch of content and replaced it with content a copied in from another board. The deleted content has disappeared from the original board.I tried ctrl Z, it didn’t work. Then I tried going through the activity, but it only included activity from the board that the copied content came from.In trying to recover the deleted content I went back going back through versions and history, however the Board History only goes back to July 22. Today is July 31, meaning all work in that period has been lost. Please advise. 

For standard Miro Card items, the card details UI displays the following fields:Status Estimate Assignee Start Date End DateHowever, we cannot retrieve the Estimate value through either the REST API or the Web SDK.REST APIRequest: GET /v2/boards/{board_id}/cards/{item_id}The response contains fields such as: { "id": "3458764517517819000", "data": { "assigneeId": "3074457362577955300", "description": "sample card description", "dueDate": "2023-10-12T22:00:55Z", "title": "sample card item" }, "type": "card"}There is no estimate property or any related field in the response.

I received an email stating there were going to be changes to the object.id value returned from the /v2/audit/logs endpoint.  The value is changing from the numeric ID values of the board to the boardKey. The change is supposed to happen sometime after September 1st. Is there any official documentation for this change with additional details not included in the email?Specifically it would be helpful to know if this value will change based on when the data is retrieved or when the data is recorded.  

Hi we have a single Miro user that cannot embed Azure Devops ticket info into their Miro board despite Azure Cards being set at and Organisation level and the user is included in relevant groups both on Miro and Azure. It seems to work as normal for everyone else and up until recently it also worked for the user in question.  Any ideas as to why ?? Thanks Gary 

Enterprise plan. Using the board export API: POST /v2/orgs/{orgId}/boards/export/jobs (boardFormat: PDF) The job is accepted — HTTP 200 with a jobId. But when I poll: GET /v2/orgs/{orgId}/boards/export/jobs/{jobId} jobStatus stays "CREATED" and never advances to IN_PROGRESS/FINISHED.The /results endpoint returns 404 the whole time (expected, since the job never finishes). What I'm seeing:- A batch of 52 boards (a 50-board job + a 2-board job) both sat on "CREATED" for the full 15-minute polling window — 0 completed.- Reproduced by hand with curl on a single small board: created fine, still "CREATED" across repeated polls minutes apart.- Earlier the same day, identical requests returned "FINISHED" in ~30 seconds — so it appears to be intermittent export-queue degradation, not a bad request. Questions:1. Is there a known issue / degradation with the board export processing queue? Any SLA for job completion?

It appears that the Miro Labs Webhook Manager app has stopped functioning.I’ve already opened a GitHub issue on the repository, but I wanted to check with this community to see if anyone has heard anything about the current status of the app or its future support.The application's API endpoint no longer seems to be responding. Additionally, when the app is installed and run within a team, it fails and then disappears from the boards where it was previously available.Has anyone else experienced this issue or received any communication regarding the status of the app? Any information would be greatly appreciated.Thanks!

This is where I get stuckSo the Google Workspace account passkey I have stored in 1Password can’t be used in the Miro desktop app. I guess since there is no connection between the app and 1Password, but I feel there must be some way to solve this so we can move on to using passkeys instead of passwords — I think it’s time. :)Edit:If the Miro app were to redirect login to the default web browser (like some apps do) I don’t think there would be a problem since the web browser can communicate with 1Password. It works fine in Slack for example.

Hi,If I create a standalone card in a Miro board, I see a rich text “Description” area. However, if I create a card in a Kanban board (or related view), I see only a plain text “Description” field. Why is this?Thanks,NExamples:Rich text (stand alone card): Plain text (Kanban-based card) 

I'm trying to hide the comment indicators (the blue bubbles showing comment counts) on my Miro board when it's opened via a shared link on a mobile phone browser.I found the "All comments" filter dropdown in the Activity/Comments panel (with options: All comments / Mentions and replies / Show resolved), but this only filters which comments appear in the panel list — it doesn't remove the comment pins from the board canvas itself.I've read that there should be a "Show comments on board" toggle somewhere in the Comments panel settings, but I can't locate it — possibly because I'm viewing the board with "View only" access rather than as an editor.My questions:Where exactly is the "Show comments on board" toggle located in the current UI? Is this setting available to viewers with "View only" access, or only to editors/owners? If only editors can control this — does turning it off apply to everyone who opens the board via the shared link afterward, or is it a personal/session-based setting?

Hi, my team is using the table configuration that can also show a kanban board view but I can’t convert those lines to Jira Issues and even when I update the view to kanban, I don’t see the option to “convert to” for those cards the way I can convert stickies and the actual “cards” Am I missing something? I want to convert cards from kanban and/or table view into Jira issues but I don’t see that option.For clarification, I have permissions, am a Jira admin and can convert stickies and regular cards, but want to be able to see the option for the kanban cards and it just isn’t there…. Thanks!

I am working on Miro License automation where I need to get a list of inactive user's accounts and downgrade their licenses from Full to Free-Restricted. This automation needs to be done using GCP Cloud functions; however, I am not getting any API that can be used to downgrade the licenses. Please let me know how to proceed on this, I’ve gone through some threads that mentions downgrading licenses is not supported as of now. Is it available now or is there any roadmap related to this?

So is this a new feature or a bug?….. Cause basically how it worked before was - multi select, click out in empty or other object and it would unselect the previous selection and select that object. However with the shift selection it did work that way but now it just ONLY works like the shift selection where I have to do a drag selection to unselect or click on the empty canvas. I want it to just work how it did for the past 2 years how I have been using it which is just unselect upon selecting a new object unless shift selecting. 

Hi!! I would appreciate if someone could give me an example of uploading a new image with https://api.miro.com/v2/boards/{board_id}/images described (not completely) in https://developers.miro.com/reference/create-image-item-using-file-from-deviceIn fact, what I’m trying is duplicating an existing image in a board into a new one. Because its url is private, I cannot use it by speciffying its url so I’m reading its content and trying to upload it in the same way if it would be an image from device. Thanks in advance!!!

What is the problem of this "reCAPTCHA Token is Missing" Error keep jumping up when I send the share to other team member, and fail? I search this problem from Miro AI chat, and come back with some soution that I have tried, but all fail. I swith the wifi, VPN the network, change the brower, use the APP. I even found my colleague with his miro account has the same issue. What is this "reCAPTCHA Token is Missing" Error? 

Hello Miro Support Team,I am trying to build a small integration that sends new vocabulary entries from Miro to my messenger.I would like to clarify that I do not need access to Sticky Notes on the board.I need to retrieve the text from the Notes section that opens when clicking the “Note” button in the upper-right corner of the Miro board interface.The use case is the following:My English teacher collects new vocabulary words in this Notes section. I would like to automatically retrieve these new entries using an API and send them to my messenger for easier learning and review.Could you please let me know:Is the content from this Notes section available through the Miro REST API or Web SDK? If yes, which API endpoint or permission scope should I use? Is there a specific OAuth scope required to access board Notes content? If this content is not currently available through the API, is there another recommended approach for accessing it?Thank you for your help. 

Hi everyone,Has anyone else noticed that Miro’s vector export option has stopped working? Over the past few weeks, the export settings seem to have changed, and now I can’t export any boards in a usable vector format. I keep getting the error message ‘An error occurred while exporting the board. Please try again.’Has anyone found a workaround or solution for this? Any advice would be greatly appreciated!

Dear Miro Support Team,We are experiencing an issue with the App Metrics dashboard for our application, R-Adjuster, THE Palette, Super sticknote Manager .Even with a few existing installs and active users, the dashboard currently displays "No data to show" for metrics such as "Total installations" and "Customer account breakdown".Previously, around the end of May, these numbers were displayed correctly. Could you please investigate the cause of this issue and advise on the necessary countermeasures or solutions?Thank you for your time and assistance.Sincerely, 

Since 24th of June the integration between DevOps and Miro stopped working. Internal IT did all the necessary steps to do the announced upgrade.  It now seems to work for some users and for others not. But nothing changed on the user side. What is going on?

I'm exploring AI-powered collaboration tools and would love to learn how others are using AI in Miro. Which AI features have been the most helpful for brainstorming, generating ideas, creating diagrams, or summarizing workshops? Are there any best practices or workflows that have significantly improved your team's productivity?

I originally just tried copy and pasting the content, which didnt work.I have now exported the board as an.rtb file but I have no “import option” and when I try to drag the file onto the new board, it comes up with an error message “sorry this file type is not supported"

Ich habe einen Prototypen durch KI für eine Website erstellen lassen. Einige Abbildungen darin gefallen mir so gut, dass ich sie gerne in die reale Website übernehmen möchte. Aber wem gehören denn jetzt die Bildrechte? Sind die Bilder KI generiert? Weiß das jemand? Oder stammen sie aus einem Bildarchiv und wenn ja, welchem?Danke!

I am currently creating a roadmap with a list of projects. Each project has a start and end date. I want that to be my baseline for the projects. I want to know if there is a way to adjust the roadmap if a project starts sooner or is delayed? I would like to reflect the updated dates but at the same time keep the original baseline. Is there a way to do that?

Hi Miro Community,We're using Miro to create BPM/process maps and collaborate with stakeholders through comments added directly to board elements. We'd like to improve our documentation process by leveraging Microsoft Copilot, but we're facing some challenges.I have two questions:1. Can Microsoft Copilot be used directly with a Miro board?Our goal is for Copilot to analyze the content of a Miro board and generate a summary that includes:BPM/process map content Notes, text objects, and other board artifacts Comments and discussion threads Decisions, action items, and open questionsHas anyone successfully integrated Microsoft Copilot with Miro in a way that allows Copilot to access and summarize board content directly? If so, what approach did you use?2. Is it possible to extract comments together with the board content?A major challenge is that when we export a board (e.g., PDF or image), the comments are not included. In our case, many important discussions and decisions are captured i