Fastest fix of all: reply to our email with a single word. A reply tells any inbox you are a real, wanted sender, and it works everywhere.
On your phone
1
Open Spam or the Promotions tab and open our email.
2
Tap the three dots top right, choose Report not spam or Move to → Primary.
3
Tap the YCODE sender name, then Add to contacts.
On a computer
1
Drag our email from Promotions or Spam onto the Primary tab.
2
Click the three dots and Add YCODE to Contacts list.
iPhone & iPad
1
If it is in Junk, open it, tap the folder icon at the bottom and move it to your Inbox.
2
Tap the YCODE sender name, then Add to VIP (or Add to Contacts).
3
VIP senders always land in your inbox.
On your phone
1
If it is in Junk or Other, open it and tap the three dots top right.
2
Choose Move to Focused inbox, then Move all and always move.
3
Tap the sender and Add to contacts.
On a computer
1
Right-click our email, choose Junk → Never Block Sender, or Add to Safe senders.
On your phone
1
If it is in Spam, open it, tap the three dots and choose Not spam.
2
Tap the YCODE sender name, then Add to contacts.