Loyalty & Reviews Case Studies

Real Growth Examples

Turn one-time shoppers into customers for life and maximize consumers value with Yotpo's Retention Marketing Platform.

Dr. Martens Collects 1.8 Million Reviews & Lifts Buyer Confidence with Yotpo

Loyalty redeemers spend 15% more, driving a 7.7x ROI for the brand's loyalty program

Loyalty redeemers spend 15% more, driving a 7.7x ROI for the brand's loyalty program.

Princess Polly collects 300k+ reviews through their highly engaged customer base.

How brands turn customer experiences into sales

Real stories. Real results. From stronger shopper confidence to higher conversion rates, see how Yotpo Loyalty and Reviews help brands grow at every stage.

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Loyalty & Referrals

Increase in RPR for Redeemers

Increase in AOV for Redeemers

IndustryBabies & Kids

LocationGlobal

PlatformShopify

See how Gerber Childrenswear maximizes a brief customer window, increasing RPR and AOV with strategic loyalty

Reviews collected globally

IndustryHome & Garden

LocationEMEA

PlatformAdobe Commerce (Magento)

See how Christmas Tree World used seasonal review campaigns & UGC to drive 20% annual growth & dominate organic search rankings.

Increase in On-site Conversion

Lift in review submissions

IndustryHealth & Beauty

LocationANZ

PlatformShopify

How PSA Skincare Achieved a 10x Conversion Lift, 30-Spot SEO Jump, and 9x Review Growth in 3 months with Yotpo Reviews

Loyalty & Referrals

Higher repeat purchase rate for redeemers

Loyalty program ROI

IndustryHealth & Beauty

LocationGlobal

PlatformShopify

How Allies of Skin Built a Premium Loyalty Experience and Tripled Repeat Purchase Rate with Yotpo

Reviews collected

of reviews moderated automatically

IndustryHome & Garden

LocationEMEA

PlatformCustom

From Zero to 45,000 Reviews: How Miele boosted trust and conversions for high-consideration purchases

Loyalty & Referrals

Higher RPR for redeemers

Increase in Participation Rate

IndustryHealth & Beauty

LocationGlobal

PlatformShopify

See how Colorescience's omnichannel loyalty program, drove record engagement, tripled repeat purchase rate & doubled redemptions.

Loyalty & ReferralsReviews & UGC

lift in incremental revenue from loyalty

Repeat Purchase Rate for Redeemers

IndustryFashion & Accessories

LocationANZ

PlatformShopify

How Pace Athletic levelled up their loyalty program and added reviews to boost revenue, repeat purchases, and on-site conversions.

Loyalty & Referrals

Repeat customer rate

Increase in sales from Repeat Customers

IndustryFashion & Accessories

LocationANZ

PlatformShopify

Novel Powers LSKD’s Frictionless Loyalty Across Retail and Digital

Conversion rate from Yotpo widgets

Order-to-review rate

IndustryHealth & Beauty

LocationUSA

Huron achieved a 9.8% conversion rate and doubled their review volume using AI-driven displays and optimized review requests.

Loyalty & Referrals

Higher Repeat Purchase Rate

IndustryFashion & Accessories

LocationGlobal

PlatformShopify

goodr Turns Brand Love Into Revenue with a Loyalty Program That Drives Higher Spend, More Orders, and Lasting Brand Connection

Loyalty & Referrals

Increase in AOV

IndustryFashion & Accessories

LocationUSA

PlatformShopify

Carve Designs Rewards Customer Loyalty to Unlock Explosive Growth in AOV, LTV, and Repeat Purchases

Loyalty & Referrals

Higher RPR for loyalty redeemers

Increase in AOV for loyalty redeemers

IndustryFood

LocationEMEA

PlatformShopify

See how Sneak Energy boosted repeated purchases with an omnichannel loyalty program and exclusive product drops.

Loyalty & Referrals

Higher average revenue per redeeming customer

Higher RPR for loyalty members

IndustryFashion & Accessories

LocationANZ

PlatformShopify

Powered by Yotpo, Muscle Republic increased revenue & purchase frequency with their values-driven loyalty program.

Loyalty & Referrals

Increase in Overall RPR

Increase in Average Orders per U

IndustryFashion & Accessories

LocationGlobal

PlatformShopify

ThirdLove Relaunches Loyalty and Increases Repeat Purchase Rate Overall by 4.22%

Conversion rate increase

Increase in revenue per session

IndustryFashion & Accessories

LocationUSA

PlatformShopify

AI Review Summary boosted engagement with 25% higher conversions and improved shopper experience across all brands.

Loyalty & Referrals

Increase in RPR Holistically

Increase in RPR for Loyalty Members

IndustryFood

LocationUSA

PlatformShopify

Black Buffalo partners with Yotpo to address retention and omni-channel challenges, resulting in a significant increase in RPR%

Loyalty & ReferralsReviews & UGC

Increase in RPR since returning to Yotpo

Of customers on-site engage with Reviews

IndustryHome & Garden

LocationUSA

PlatformBigcommerce

Trinity Road returns to Yotpo from Stamped.io, achieving stronger SEO, higher loyalty revenue, and a notable rise in RPR.

Loyalty & ReferralsReviews & UGC

YoY increase in CLTV

Higher RPR among loyalty members

IndustryFashion & Accessories

LocationANZ

PlatformShopify

Find out how connecting Loyalty with Reviews is helping CSB boost CLTV and drive repeat purchases in APAC and globally.

Loyalty & Referrals

YoY increase in SMS channel ROI

YoY increase in subscribers across SMS

IndustryHealth & Beauty

LocationANZ

PlatformShopify

Read how cult fave beauty brand Bangn Body leveraged Yotpo's cross product synergies to drive BFCM success.

Loyalty & ReferralsReviews & UGC

increase AOV among top tier loyalty members

Loyalty Program ROI - double the benchmark

IndustryHealth & Beauty

LocationANZ

PlatformShopify

Read how Naked Harvest boosted AOV by 50%, achieved 11.5x ROI on Loyalty and lifted on-site conversions with Yotpo.

million reviews collected

photos collected within reviews

IndustryFashion & Accessories

LocationEMEA

PlatformSAP Commerce Cloud

Partnering with Yotpo Reviews allowed Dr. Martens to collect more reviews and boost buyer confidence.

impact to Google Lighthouse Score

reviews collected

IndustryHome & Garden

LocationUSA

PlatformShopify

Uncover how Slumber Cloud leveraged Yotpo's new Reviews widget to improve the on-site experience.

reviews collected

order to review rate

IndustryHome & Garden

LocationEMEA

PlatformShopify

Mattress brand Simba Sleep partners with Yotpo to showcase social proof and stand out among their competitors.

reviews collected

more media collected

IndustryHealth & Beauty

LocationUSA

PlatformShopify

Learn how Bubble switched from Okendo to Yotpo and began collecting twice as many reviews month over month.

Loyalty & ReferralsReviews & UGC

Boost to reviews volume

Increase in reviews per buyer

IndustryHealth & Beauty

LocationGlobal

PlatformShopify

Jane Iredale creates a best-in-class shopping experience for their customers with Yotpo Reviews and Loyalty.

Loyalty & Referrals

program participation rate

average purchases among redeemers

IndustryHome & Garden

LocationUSA

PlatformShopify

With Yotpo, Makesy created a B2B community that encourages long-term customer loyalty, excitement, and sales.

Loyalty & ReferralsReviews & UGC

Loyalty participation

IndustryHome & Garden

LocationUSA

PlatformShopify

The Honest Kitchen uses Yotpo Reviews, VUGC, and Loyalty to build community engagement with their customers.

Reviews Collected Globally

IndustrySoftware

LocationGlobal

PlatformShopify

Shopify Hardware leverages Yotpo Reviews & Insights to enhance functionality and improve product development.

Loyalty & ReferralsReviews & UGC

Review conversion rate

CLTV within 12 months

IndustryFood

PlatformShopify

The Turmeric Co. uses Reviews & Loyalty to earn shoppers' trust and turn them into lifelong loyalty members.

lift in visitor conversion rate

Reviews collected

IndustryFashion & Accessories

LocationANZ

PlatformShopify

Princess Polly saw rapid growth by leveraging Yotpo Reviews to build brand trust, boosting conversion by 498%.

Loyalty & ReferralsReviews & UGC

CVR from reviews

Loyalty redeemers buy again

IndustryHealth & Beauty

LocationEMEA

PlatformShopify

Learn how Ruohonjuuri leveraged cross-product synergies between Yotpo's Reviews, Loyalty & Referrals, and VUGC.

Loyalty & Referrals

Repeat purchase rate for Loyalty redeemers

IndustryFashion & Accessories

LocationANZ

PlatformShopify

Princess Polly made their brand the "it" destination for Gen Z shoppers. How? With Yotpo Loyalty & Referrals.

Loyalty & Referrals

Increase in retention rate

Purchases made by redeemers

IndustryHome & Garden

LocationUSA

PlatformShopify

Learn how HomeWorx leveraged Yotpo experts to build a loyalty & referrals program that outperforms every goal.

Average # photos per product

Order-to-review rate

IndustryHealth & Beauty

LocationUSA

PlatformShopify

Learn how Stories & Ink drives conversion with customer reviews and visual user-generated content.

Loyalty & Referrals

Repeat purchases within 6 months

IndustryFood

LocationUSA

PlatformShopify

Learn how Nuun used loyalty to highlight their brand values, ultimately driving repeat purchases & CLTV.

Increased Daily Review Collection

Reviews Syndicated to Walmart.com

IndustryTravel

LocationUSA

PlatformShopify

With Yotpo's syndication partnership with Walmart.com, iFLY increased daily review collection by 7x.

Loyalty & ReferralsReviews & UGC

increase in CVR

average star rating

IndustryFashion & Accessories

LocationUSA

PlatformBigcommerce

See how Three Sisters Jewelry has driven 43% MoM subscriber growth with SMS marketing.

Loyalty & Referrals

Increase in LTV per active customer

IndustryHealth & Beauty

LocationUSA

PlatformAdobe Commerce (Magento)

Dive into how Moroccanoil revamped their loyalty program with diverse rewards, experiential benefits, and more.

Loyalty & Referrals

increase in AOV

IndustryHealth & Beauty

LocationEMEA

PlatformSalesforce Commerce Cloud

Learn how Revolution Beauty drives customer behaviors with loyalty and referrals.

customer photos collected

uplift CVR for visitors that engage with UGC

IndustryHome & Garden

LocationUSA

PlatformAdobe Commerce (Magento)

See how Yotpo, Vaimo, and Magento came together to help DOMU Brands bolster brand recognition and boost trust.

reviews collected across domains

uplift in average time onsite

IndustryHealth & Beauty

LocationEMEA

PlatformAdobe Commerce (Magento)

Learn how Bulk leveraged Magento and Yotpo to bolster their brand-building initiatives and expansion efforts.

photos collected

increase in CVR

IndustryHome & Garden

LocationUSA

PlatformShopify

Learn how Redline Steel boosted conversion rates by 14% with Yotpo-powered reviews and ratings.

CVR after engaging with a Yotpo on-site asset

reviews collected

IndustryHome & Garden

PlatformShopify

See how We Make Websites implemented a powerful tech stack to revamp Emma Bridgewater’s digital presence.

increase in conversion rate

reviews in 4 months

IndustryFashion & Accessories

LocationEMEA

PlatformAdobe Commerce (Magento)

Learn how Corra intelligently leverages design and technology with Yotpo to lift key metrics for Splendid and 7 For All Mankind.

Loyalty & Referrals

referral revenue

of referrals driven by VIP customers

IndustryFashion & Accessories

LocationUSA

PlatformShopify

With both loyalty and referrals solutions, Ministry of Supply's most engaged customers are also their most valuable.

reviews collected

higher CTR on shoppable gallery

IndustrySports & Outdoors

LocationUSA

PlatformSalesforce Commerce Cloud

See how Leatherman uses a shoppable visual gallery and AI-powered reviews to drive conversion.

uplift in average time on site

increase in CVR

IndustryHealth & Beauty

LocationUSA

PlatformSalesforce Commerce Cloud

Discover how Living Proof leverages social proof to create personalized experiences across the customer journey.

Loyalty & Referrals

annual repeat purchase rate

IndustryFashion & Accessories

LocationUSA

PlatformShopify

See how PLAE built a fully tailored loyalty program that's driving repeat purchases and growing their reseller community.

Loyalty & Referrals

Increase in LTV

Clicks per referral link share

IndustryHome & Garden

LocationUSA

PlatformShopify

See how BCP built a loyalty program that laid the foundation for a successful referral marketing strategy.

Loyalty & Referrals

Higher Redemption Rate for VIP Customers

IndustryHealth & Beauty

LocationUSA

PlatformShopify

See how Soko Glam creatively used loyalty tiers to create a one-of-a-kind experience for top shoppers.

Loyalty & Referrals

ROI after 3 months

increase in LTV per active customers

IndustrySports & Outdoors

LocationUSA

PlatformShopify

See how POPFLEX drove repeat purchases, bolstered social media presence, and lowered CAC through referrals.

IndustryFashion & Accessories

LocationUSA

PlatformShopify

See how Chubbies built personal relationships with their customers at scale to boost sales and gain life-long brand fans.

reviews collected

Increase in CVR

IndustryHealth & Beauty

LocationEMEA

PlatformShopify

See how Green people helped shoppers find the right products with relevant reviews across the buyer journey.

increasie in reviews collected

IndustryFashion & Accessories

LocationEMEA

PlatformShopify

Learn how Steve Madden partnered with Yotpo to consolidate their tech stack.

revenue growth since launch

IndustryFood

LocationUSA

PlatformShopify

See how Bokksu built an engaged community of new and existing customers leveraging Yotpo's entire suite of products.

increase in returning customers

increse in reviews collected

IndustryHealth & Beauty

LocationEMEA

PlatformShopify

See how Sol de Janeiro transformed their website with Yotpo to foster deeper direct to consumer relationships.

order-to-review rate

higher conversion rate on-site

IndustryHome & Garden

LocationUSA

PlatformShopify

Discover how Under The Canopy reached first place in organic Google Search Results and increased on-site conversion rates by generating authentic customer reviews.

Increase in reviews

Reviews collected

IndustryFood

LocationUSA

PlatformAdobe Commerce (Magento)

Beanilla is the world’s number one vanilla bean site selling the highest quality but affordable beans

Reviews generated

Increase in conversion rate

IndustryBabies & Kids

LocationUSA

PlatformShopify

See how Bella Luna leverages reviews of children's toys to inspire a new generation.

Reviews generated

CTR on Yotpo Ad vs. regular Instaram ads

IndustryFood

LocationUSA

PlatformShopify

See how Campus Protein achieved a 2x higher CTR leveraging the power of reviews in Yotpo Ads.

Reviews collected in under 6 months

IndustryHome & Garden

LocationUSA

PlatformSAP Commerce Cloud

See how Bob’s Discount Furniture leverages AI to elevate their customer-centric experiences.

Reviews collected in the first year

average star rating

IndustrySports & Outdoors

LocationUSA

PlatformSalesforce Commerce Cloud

Learn how GoPro inspired shoppers with authentic customer reviews and stories on-site.

decrease in cost per acquisition

IndustryFashion & Accessories

LocationUSA

PlatformShopify

Find out why Blenders’ Dynamic Product Ads see outstanding results with Yotpo.

increase in Average Order Value

reviews generated

IndustryFashion & Accessories

LocationUSA

PlatformShopify

Chinese swimwear brand Cupshe created authentic and relevant English content by powering their store with customer reviews.

engagement rate with Smart Filters

IndustryFashion & Accessories

LocationUSA

PlatformBigcommerce

See how Revelry has incorporated Artificial Intelligence into their product pages to significantly impact purchase decisions and conversion.

Reviews collected

IndustryFashion & Accessories

LocationUSA

PlatformShopify

How MVMT completely disrupted the watch industry using authentic social proof.

uplift in average time on site

IndustrySports & Outdoors

LocationUSA

PlatformAdobe Commerce (Magento)

Find out how Dakine increased purchase likelihood by 152% by displaying user-generated content across their site.

consumer-mentioned topics identified

customer reviews analyzed

IndustryFashion & Accessories

LocationUSA

PlatformAdobe Commerce (Magento)

Find out how Adore Me saved time analyzing reviews and identified business opportunities through Yotpo’s AI-powered Insights dashboard.

increase in CVR

customer photos uploaded on-site in just one week

IndustryFashion & Accessories

LocationUSA

PlatformAdobe Commerce (Magento)

Fashionable scrubs and healthcare apparel brand Medelita built an engaged on-site community and visual shopping experience using Yotpo’s Visual Marketing Suite.

5-star reviews collected

IndustryHome & Garden

LocationUSA

PlatformShopify

Brooklinen boosted shopper trust, eased purchase decisions, and saw significant conversion gains with authentic customer content s

of site visitors engage with on-site UGC

of buyers engaged with UGC

IndustryFashion & Accessories

LocationUSA

PlatformShopify

Brooklyn sneaker brand Greats uses Yotpo to tap into their customer feedback for marketing, product, and customer service.

order-to-review conversion rate

increase in overall site traffic

IndustrySports & Outdoors

LocationEMEA

PlatformAdobe Commerce (Magento)

How Vaimo used Yotpo and Magento 2 to increase Helly Hansen’s user-generated content, global traffic, and annual revenues.

increase in click through rates

increase in return on ad spend (ROAS)

IndustryFashion & Accessories

LocationUSA

PlatformCustom

From Dynamic to Dramatic: how Yandy’s Facebook Product Ads featuring UGC boost ROAS by 78%.