Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my sat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an issue with my order, and the refund has been issued back to me. The issue I have experienced had to do with the Microsoft Outlook latest update patch (which I resolved with MS help) and Stell... See more
My Outlook file seemed to be corrupted and Outlook was frozen. Stellar was able to fix the problem after my computer consultant spent many hours trying to do so. However, my consultant believes that... See more
Working to reinstate orphaned MS 365 email accounts, I had issues reconciling the Outlook Data Files. In solution, I purchased online Stellar Converter for OST Technician. Shortly after I had a... See more
Company details
Written by the company
Stellar Data Recovery offers best in class data recovery software and services to customers at USA, Europe and Asia Pacific.
Contact info
10301 Northwest Freeway Suite 314, 77092-8227, Houston, United States
- +1-877-778-6087
- support@stellarinfo.com
- www.stellarinfo.com
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It good Tools
Neha- Great help could not do alone
Excellent customer service
Excellent customer service, fast, reliable and committed to solving the issue of the customer. Thank you Swatantra for all the help
Very helpful
Very helpful in finding what payment model would fit my needs and explaining to verify if it will work before paying.
Neha- did a wonderful job
Neha- did a wonderful job. My issues was not resolved, however, it was not her fault. I had an issue on my side where the file may be currupt. She went above and beyond to help me and to ensure my satisfaction. I used to manage an IT Support Team with hundreds of technicians. Neha did a great job, I recommend a raise or some kind of recognition. She was terrific! - Chris Boggs
Good customer support
Had really great experience with customer support (Mr Rohit). He quickly canceled my recurring subscription upon my request since I couldn't find option on website.
Excellent communication.
Excellent communication.
Fixed Download issue promptly
issue with my order
I had an issue with my order, and the refund has been issued back to me. The issue I have experienced had to do with the Microsoft Outlook latest update patch (which I resolved with MS help) and Stella issued the credit for the software I have purchased. Mayur was the support technician who assisted me.
I was was facing activation issues…
I was was facing activation issues contacted to support Mr. Raish has took remote and resolved the activation issues quickly.
Thanks for best support really appreciate.
Corruption is gone
It appears that the corruption in my Outlook is fixed now.
Stellar has fast and good customer experience
The support representative was very helpful and answered all my questions quickly and with clarity.
I was at a loss to fix my pst and when…
I was at a loss to fix my pst and when I connected with Vishal he stayed with me until we fixed it. He saved the day (three or four actually!).
HI highly recommend and would work with him anytime again!
thank you!:)
Great Customer Service
I do not yet know the results of using the software because I am using a demo, and about to make my purchase. But Vishal in the customer chat service was very helpful and professional
They solved my Outlook problem very…
They solved my Outlook problem very quickly and efficiently
Devashish was fast and responsive to my…
Devashish was fast and responsive to my needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








