About the App

Kinekt is a healthcare-focused platform designed to help care providers collect and analyze patient feedback from multiple sources, improving service quality and response times.

Project Details

  • Industry: Healthcare – Focused on enhancing patient care and operational efficiency through technology.
  • Business Type: Enterprise – A large-scale organization with complex digital transformation needs.
  • Client’s Goal: Improve patient feedback collection and integrate AI-powered analytics.
  • Services Provided: AI Integration, UI/UX Revamp, Web & Mobile App Development
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TekRevol
TekRevol
TekRevol

About Client

Country: London, UK

Industry: Medical

Work duration: 3 Months

Team composition

1 Mobile developer, 1 mobile designer, 1 project manager

Project Scope and technology

Mobile app development, react native development, Business processes optimising

Project Goals

TekRevol

Unify patient feedback from various channels (real-time facility feedback, social media, phone inquiries, and multimedia testimonials).

Implement AI-driven sentiment analysis to extract valuable insights.

Enhance UI/UX for a seamless experience across web and mobile platforms.

Automate social content generation and engagement using AI.

The Challenges

Legacy Code & Outdated Frameworks

The original prototype relied on old dependencies and lacked modern functionality.

Poor UI/UX

The outdated interface impacted the adoption and usability for healthcare providers.

No AI Integration

The system required AI-powered feedback analysis and content automation.

Manual Feedback Collection

The feedback process was fragmented, requiring automation for efficiency.

TekRevol

The Solution

AI-Powered Patient Engagement

To modernize Kinekt, TekRevol implemented a complete codebase overhaul, integrating cutting-edge AI and enhancing u user experience.

Key Implementations
  • Modernized Codebase: Replaced outdated frameworks with React, React Native, Node.js and MongoDB.
  • AI-Powered Feedback Analysis: Integrated GPT-4 and OpenAI for natural language processing and sentiment analysis.
  • Enhanced UI/UX:Redesigned the interface for intuitive navigation and seamless experience across devices.
  • Automated Engagement: Implemented AI-driven content creation and social media automation, streamlining patient interactions.

Process Breakdown

(Step-by-Step Approach)

01
Conceptualization
  • Conducted market research & competitor analysis.
  • Identified key pain points in patient engagement.
02
Design & Development
  • UI/UX Revamp – Created a modern, intuitive interface.
  • Mobile & Web Development – Built robust apps for seamless interaction.
03
AI Integration
  • GPT-4 for AI-powered responses – Enabled real-time, natural interactions.
  • Sentiment Analysis & Social Monitoring – Delivered actionable insights to care providers.
04
Deployment & Support
  • Launched apps on the Play Store & App Store.
  • Provided post-launch updates & continuous monitoring.

Tech Stack & Tools Used

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    Angular
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    Jetpack Compose
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    React
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    SwiftUI
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    Vuejs
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    Node js
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    Python
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    Ruby on Rails
  • tekrevol_web
    MongoDB
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    PostgreSQL
  • tekrevol_web
    AWS
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    Azure
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    Docker
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    Google Cloud Platform
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    kubernets
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    GoogleAPI
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    GraphQL
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    RESTful APIs
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    Stripe
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    Twilio

Results & Achievements

Reduced patient response time
User engagement increased
Improved social media sentiment accuracy
Automation in feedback collection & categorization

Client’s Testimonial

Laura Bennett,
Healthcare Provider
(5.0)

Kinekt simplified how patients schedule and communicate with us. We're now more responsive, and patient satisfaction is higher.

Michael Lee.,
Wellness Expert
(5.0)

Using Kinekt transformed our client interactions. Booking and feedback have never been easier, significantly enhancing our customer relationships.

Emily Garcia.,
Clinic Manager
(5.0)

With Kinekt, managing appointments is seamless, and gathering patient feedback is straightforward. Our clients regularly comment on how much smoother their experience is now.

James Carter,
Health Professional
(5.0)

Kinekt has dramatically improved how we track client preferences and reviews, enabling us to consistently offer better care.

Laura Bennett,
Healthcare Provider
(5.0)

Kinekt simplified how patients schedule and communicate with us. We're now more responsive, and patient satisfaction is higher.

Michael Lee.,
Wellness Expert
(5.0)

Using Kinekt transformed our client interactions. Booking and feedback have never been easier, significantly enhancing our customer relationships.

Emily Garcia.,
Clinic Manager
(5.0)

With Kinekt, managing appointments is seamless, and gathering patient feedback is straightforward. Our clients regularly comment on how much smoother their experience is now.

James Carter,
Health Professional
(5.0)

Kinekt has dramatically improved how we track client preferences and reviews, enabling us to consistently offer better care.

TekRevol
TekRevol

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