Managed Desktop/Virtual Desktop Infrastructure (VDI)

Stop security breaches before they happen-proactive monitoring and layered protection deliver true peace of mind, proven by 24/7/365 IT systems oversight.

Reduce downtime and IT headaches-90%+ issues resolved on first contact by local experts, ensuring your business stays productive.

Scale your workforce instantly-centralized VDI management lets you onboard or offboard users securely in minutes, not days.

Meet compliance requirements with ease-align with NIST, HIPAA, and PCI using a framework of 280+ standards and quarterly vCIO reviews.

Cut hardware costs-virtual desktops extend hardware lifespans, reducing capital expenses and supporting remote work seamlessly.

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Our Clients

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SERVICES

Comprehensive Managed Desktop & VDI Service Breakdown

Centralized management and proactive security
Virtual Desktop Provisioning
Seamless Virtual Desktop Deployment

PCS-MS delivers fully managed virtual desktop environments, ensuring secure, reliable, and scalable access for your team-regardless of location. Our experts handle all aspects of deployment, updates, and maintenance, so your users enjoy a consistent experience while your business benefits from streamlined management, rapid onboarding, and reduced hardware dependencies. Each solution is customized to your workflow and business continuity needs.

Centralized Management
Centralized Control & Automation

Our centralized management tools let you control all desktops from a single dashboard. Easily push updates, enforce security policies, and monitor performance across your environment. Quick provisioning and deprovisioning enable you to onboard or offboard users instantly, minimizing risk and administrative overhead while maintaining consistent standards.

Security & Compliance
Enterprise Security & Compliance

Security is foundational to our VDI services. All virtual desktops are protected with multi-factor authentication, advanced encryption, and 24/7 threat monitoring. Our alignment with over 280 industry best practices ensures every environment is compliant-ready, supporting NIST, HIPAA, and PCI requirements and providing regular audits and reporting.

Helpdesk & User Support
Responsive Local Support

PCS-MS provides unlimited remote and onsite support through a locally-based helpdesk. With a 90%+ first contact resolution rate, user issues are swiftly resolved, reducing downtime and boosting productivity. Support is available 24/7/365 to ensure your operations never miss a beat.

vCIO Reviews & Planning
Proactive Technology Alignment

Your environment is proactively managed and reviewed through quarterly vCIO consultations. Using our Technology Alignment Framework, we provide data-driven insights and recommendations to keep your virtual desktops optimized, secure, and aligned with your business goals-helping you plan IT expenditures up to 24 months ahead.

Scalability & Flexibility
Scalable On-Demand Resources

Our solutions are designed to scale on demand, supporting mergers, seasonal workforce changes, or sudden growth. Virtual desktops can be added or removed within minutes, ensuring you always have the capacity and resources your business requires, without costly hardware investments or delays.

Managed Desktop/Virtual Desktop Infrastructure (VDI)

Enable Secure, Productive Work from Anywhere

Managed desktop and VDI solutions from PCS-MS empower your business with secure, high-performance virtual workspaces accessible from anywhere. Enjoy seamless onboarding, centralized management, and rapid support-each backed by a proven Technology Alignment Framework and over 280 standards. Your organization benefits from reduced IT complexity, continuous security monitoring, and a scalable environment tailored to your needs.

Security, Compliance, and Control-All in One Solution

  • Centralized desktop management simplifies updates, patching, and security enforcement.
  • Virtual desktops are protected by enterprise-grade encryption and multi-factor authentication.
  • Quarterly vCIO reviews ensure your environment evolves with your business.
  • Compliance with NIST, HIPAA, and PCI requirements is built into every solution.
  • Rapid provisioning and deprovisioning support workforce changes and remote operations.
Managed Desktop/Virtual Desktop Infrastructure (VDI)
Request Your Managed Desktop/VDI Consultation Today

Boost productivity, reduce IT headaches, and ensure secure remote access for your team.

Managed Desktop/Virtual Desktop Infrastructure (VDI)

Measurable Results with Proactive Technology Management

PCS-MS delivers measurable results: 90%+ first-contact resolution, 24/7 monitoring, and ongoing technology alignment. Your desktops are always optimized for performance and security, giving your team the tools they need to stay productive and your business the confidence to scale securely.

Your Managed Desktop & VDI Questions-Answered by the Experts

How does managed VDI improve security for my business?

With managed desktop and VDI solutions, you gain secure access to your work environment from anywhere. Enjoy scalable performance, centralized updates, and robust cybersecurity controls. You can rely on PCS-MS for proactive monitoring, seamless support, and compliance-ready virtual desktops that meet your business and regulatory needs.

What happens if I need to scale up or down quickly?

Managed desktop and VDI services help you reduce IT overhead by streamlining device management and automating routine updates. You benefit from centralized control, lower hardware costs, and predictable, scalable monthly pricing-freeing up resources to focus on strategic business goals.

Can this solution help with regulatory compliance needs?

Your business data stays protected with enterprise-grade encryption, multi-factor authentication, and continuous monitoring. PCS-MS follows 280+ best practices to ensure your virtual desktops are secure and compliant with standards such as NIST, HIPAA, and PCI.

How is support handled for managed desktops or VDI?

PCS-MS delivers fast, reliable support with a 90%+ first contact resolution rate. Whenever you need assistance, you get direct access to local experts who understand your environment, minimizing downtime and maximizing productivity for your users.

What is the difference between VDI and traditional desktops?

PCS-MS aligns your technology with your business goals through quarterly vCIO reviews, data-driven reports, and a unique Technology Alignment Framework. This proactive approach ensures your desktop environment evolves with your needs and stays ahead of risks.