Struggling with IT overload? PCS-MS augments your team with certified experts and a 280-point technology alignment framework for measurable results.
Worried about compliance? PCS-MS ensures alignment with NIST, HIPAA, and PCI, supported by ongoing audits and reporting.
Need stronger cybersecurity? PCS-MS delivers 24/7 monitoring, SIEM, and Zero Trust strategies for comprehensive protection.
Tired of inconsistent support? PCS-MS provides 90%+ first contact resolution and daily network management for reliability.
Lack strategic IT vision? PCS-MS offers quarterly business reviews with vCIOs for proactive planning and ROI insights.
Having worked with Carmen, Kevin, and Jason—and with Carmen and Kevin for a very long time—I would be remiss not to say: it’s more than just trust. It’s not just, “Here’s what you need, here’s what you should do, here’s the price.” I trust these guys to guide me in the right direction, and I don’t generally question it, because it’s never been the wrong move.
Ruben Sidhu
Desoto Children's Clinic
We’ve been working with PCS now for about four years. It’s been a great relationship—we’ve really enjoyed it. The entire team at PCS is just fantastic to work with, and they provide us so much support, allowing us to really focus on what we do best. Their responsiveness to us is just outstanding. Their accessibility, their ability to meet us where we are—I think that’s very important.
CEO Scott Beatty
Absolute Storage Management
If there’s a problem, we call them up. A lot of times, they take care of something before we even know that it’s an issue. They had a plan, we had training, and then we implemented and learned really quickly from each other—but they were there. Overall, our processes are easier and more streamlined. And whenever there’s a question, we know exactly who at PCS to get a hold of quickly.
Dr. Brad Cole
Cole Pain Therapy
Our relationship with PCS dates back about 25 plus years. Definitely our processes are easier now that we’re working with PCS. All through, the needs at PCS were met with quick responses and we get through our daily processes a lot quicker than we used to prior to having PCS. I guess the top reason that I could recommend PCS, and do recommend PCS frequently, is the people.
Lisa Pruett
Mid-South Internal Medicine
PCS-MS integrates seamlessly with your internal IT department to provide daily operational support, project expertise, and access to a full suite of managed services. This includes proactive monitoring, troubleshooting, and ongoing alignment with your business objectives. Get expert guidance on IT strategy and leverage a proprietary framework of 280 best practices to drive results, reduce risk, and maximize productivity-without losing control of your environment.
With quarterly business reviews led by a dedicated vCIO, you receive data-driven insights and a clear IT roadmap. The vCIO leverages PCS-MS’s technology alignment process to identify gaps, plan budgets, and proactively address risks. These strategic sessions empower you to make informed decisions and optimize your IT investments for long-term growth.
PCS-MS delivers advanced cybersecurity protection through 24/7 network monitoring, managed detection and response, and a robust suite of security tools including SIEM, endpoint protection, and Zero Trust frameworks. All services are designed to meet and maintain compliance with NIST, HIPAA, and PCI for regulated industries, reducing your risk and ensuring regulatory peace of mind.
Your users benefit from a fully in-house helpdesk with unlimited remote and on-site support. PCS-MS maintains a 90%+ first contact resolution rate, ensuring rapid response and minimal downtime. The helpdesk team not only resolves technical issues but also builds trusted relationships with your staff, providing consistent, high-quality end-user support.
PCS-MS’s Centralized Services team performs daily maintenance on backups, patch management, firmware updates, and network/system monitoring. This proactive approach keeps your critical infrastructure secure, compliant, and operating at peak efficiency-allowing your internal IT to focus on innovation and business enablement.
PCS-MS provides regulatory compliance management tailored to your industry. This includes gap analysis, policy creation, compliance monitoring, and ongoing reporting to ensure you meet NIST, HIPAA, PCI, and other critical standards. Rely on a team with proven experience in healthcare, financial, and regulated environments for total confidence.
Elevate your IT operations with co-managed services designed for growth and resilience. PCS-MS supplements your in-house IT with proven processes, daily support, and expert guidance. Benefit from a proprietary 280-point standards framework, proactive risk mitigation, and quarterly vCIO consultations. These combined strengths empower your team to deliver more strategic value, reduce downtime, and achieve regulatory compliance-all without losing visibility or control.
Enhance your IT team’s capabilities without sacrificing control or visibility.
With PCS-MS, you gain a true IT partner dedicated to your long-term success. Transparent communication, locally based helpdesk, and unlimited remote/on-site support ensure your IT environment remains stable and productive. Routine performance monitoring and proactive system maintenance allow your internal IT team to focus on innovation, not firefighting. Experience the measurable difference a proactive, co-managed approach delivers for your business.
You gain the flexibility to augment your internal IT team with expert resources, advanced tools, and proven processes from PCS-MS. Co-Managed IT Services let you stay in control while benefiting from:
You retain complete oversight and authority over your IT environment. PCS-MS collaborates closely, providing regular reporting, quarterly business reviews with vCIOs, and transparent communication on every project. Your internal team is empowered, not replaced-with all decisions and final approvals staying in your hands.
You immediately strengthen your cybersecurity posture with access to advanced protection solutions such as SIEM, endpoint security, and 24/7 network monitoring. PCS-MS leverages a comprehensive cybersecurity framework and ensures compliance with critical regulations like NIST, HIPAA, and PCI to minimize your risk.
You can rely on PCS-MS for scalable support that adapts to your needs. Whether you require additional resources for peak times, project rollouts, or ongoing initiatives, your IT operations remain seamless and resilient. This approach boosts team productivity and helps maintain high uptime, even during transitions or growth.
You benefit from a unique technology alignment process, quarterly business reviews, and a framework based on over 280 industry best practices. This ensures your IT environment continually improves, aligns with business goals, and proactively addresses risks-delivering measurable value and peace of mind.
