Application Managed Services

Proactive monitoring eliminates costly downtime-our team resolves 90% of issues on first contact, ensuring your business stays online.

Stay fully compliant with NIST, HIPAA, and PCI-our experts deliver ongoing audits, assessments, and documentation for peace of mind.

Rapid onboarding and integration-applications are aligned to 280 standards, maximizing efficiency and security from day one.

Quarterly business reviews with a vCIO help you plan IT strategies and optimize application investments for measurable ROI.

24/7/365 support and performance monitoring-receive immediate assistance whenever you need it, with no outsourcing or delays.

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SERVICES

Detailed Application Managed Services Features and Benefits

Proactive monitoring, compliance, and expert support
Proactive Monitoring
24/7 Application Monitoring

PCS-MS provides 24/7/365 proactive monitoring for your critical business applications. Certified experts use advanced tools to detect, diagnose, and resolve performance issues before they impact users. This approach minimizes downtime, maximizes uptime, and ensures your technology always supports your business objectives. Ongoing monitoring also supports compliance and early threat detection, keeping your environment secure and resilient.

Patch Management
Patch & Update Management

PCS-MS implements a rigorous patch management and update process for all managed applications. Regular updates guard against vulnerabilities and keep your platforms secure and compliant. Detailed scheduling and transparent reporting mean you always know your applications are up-to-date-without disruption to daily operations.

vCIO Consultations
Quarterly vCIO Reviews

With quarterly business reviews led by a dedicated vCIO, your application landscape is continuously aligned with evolving business goals. These sessions provide data-driven insights, technology roadmaps, and proactive recommendations-helping you plan strategically, optimize investments, and avoid surprises.

Regulatory Compliance
Regulatory Compliance Assurance

PCS-MS ensures your applications adhere to leading regulatory requirements including NIST, HIPAA, and PCI. Continuous compliance monitoring, detailed documentation, and regular audits protect your sensitive data and reduce risk of penalties or breaches. This is especially crucial for highly regulated industries.

Helpdesk Support
In-House Application Support

Receive unlimited in-house support from a locally-based helpdesk, available both remotely and on-site. With no outsourcing, you enjoy rapid response and resolution-90%+ of issues are handled on the first contact. This eliminates downtime and builds trust in your managed services partner.

Technology Alignment
Technology Alignment Framework

PCS-MS leverages a 280-point technology alignment framework to ensure your applications consistently meet best practices for security, performance, and reliability. Regular evaluations identify risks and opportunities for improvement, supporting a proactive approach to IT management and continuous business improvement.

Application Managed Services

Maximize Application Uptime and Security

Application Managed Services from PCS-MS deliver proactive, end-to-end management of your mission-critical applications. Expert teams oversee every aspect-from deployment and updates to monitoring and optimization. Your business benefits from robust uptime, enhanced security, and compliance with frameworks like NIST, HIPAA, and PCI. With regular reviews and a focus on measurable outcomes, you receive strategic value and peace of mind for your entire application stack.

Comprehensive, Proactive Application Management

  • Proactive monitoring and real-time alerts ensure issues are detected early and resolved quickly.
  • Comprehensive compliance management covers NIST, HIPAA, PCI, and more.
  • Quarterly vCIO reviews align your applications with evolving business needs.
  • 280-point standards framework guarantees consistent, best-in-class service delivery.
  • In-house support desk and 24/7/365 coverage eliminate delays and minimize disruption.
Application Managed Services
Request Your Application Managed Services Consultation

Experience improved application uptime and peace of mind with expert management.

Application Managed Services

Drive Business Growth with Expert Application Support

Unlock greater efficiency and resilience by outsourcing application management to PCS-MS. You gain access to a dedicated team with deep expertise, advanced cybersecurity tools, and proven processes. Regular technology alignment and performance evaluations ensure your applications remain secure, agile, and cost-effective-empowering you to innovate and grow without IT headaches.

Get Answers to Your Application Managed Services Questions

How does application managed services improve uptime?

Gain peace of mind knowing your critical business applications are expertly managed and proactively monitored. You benefit from seamless updates, rapid issue resolution, and continuous optimization-backed by industry-leading application managed services that prioritize security, uptime, and performance. Focus on your core business while your applications remain reliable, secure, and always available.

Can you help my business meet compliance requirements?

Application managed services from PCS-MS help you stay ahead of downtime, security threats, and compliance risks. You receive ongoing monitoring, regular patching, and expert support, reducing disruptions and improving efficiency. With a dedicated team aligned to 280 standards, your applications operate smoothly and securely, so you can drive business growth and innovation.

What types of applications do you support?

PCS-MS provides a tailored onboarding process that ensures each application is assessed, aligned with your business needs, and seamlessly integrated. You will experience minimal disruption, transparent communication, and expert guidance from start to finish, making transitioning to managed services straightforward and stress-free.

How quickly do you resolve application issues?

Your applications are proactively monitored 24/7/365 by certified experts, ensuring issues are detected and resolved before they impact your business. With real-time alerts, regular performance reviews, and a robust delivery framework, you enjoy maximum uptime and optimal application performance at all times.

Is support available outside of normal business hours?

PCS-MS ensures your applications meet the strictest regulatory compliance standards, including NIST, HIPAA, and PCI. You benefit from continuous compliance monitoring, regular audits, and the implementation of advanced cybersecurity frameworks-protecting sensitive data and reducing the risk of costly penalties or breaches.