Simplifying Healthcare Privacy into 3 Buckets: Consent, Data Sharing, and Policies

This title was summarized by AI from the post below.

Privacy in healthcare marketing has gotten so complicated that I think it’s useful to overly simplify into 3, overlapping buckets. This isn’t perfect, but is usually a good starting point: 1/ Consent management (driven by state privacy laws): Can patients understand and control how their online behavior is tracked and shared? 2/ Data sharing (driven by HIPAA/OCR): Can you keep PHI from reaching destinations where it shouldn’t go / that you do not have a BAA with? 3/ Privacy policies (drive by the FTC): Does what you say match what you actually do? Where it gets tricky is the overlapping nature, i.e., you can get any two right and still have a problem. E.g., you can honor consent and protect PHI, but have an inaccurate privacy policy. E.g., you can protect PHI and accurately disclose your practices, but fail to honor someone's opt-out. E.g., you can have accurate disclosures and honor consent, but still send PHI somewhere it shouldn't go. And as always, the higher level challenge is making all three work together without turning off the marketing infrastructure the business depends on. At Ours Privacy we think about this sort of unified, interlocking set of problems every day and have tools that can enable you to solve them all. I wrote about this in more depth at the link in the comments.  And as always, this type of thing is just a starting point for a conversation with your legal / compliance teams and you should never take a LinkedIn post as legal advice :)

  • diagram, venn diagram

I add that the states also require privacy policies, privacy rights, assessments, contracts, essentially an entire program!

Ours Privacy is best in class when it comes to this.

The real win is treating them as one operational problem instead of three separate ones and wiring it into core ops. Sooo much cleaner infrastructure and unit economics end up way better this way.

The fact that HIPAA is just ONE of the pillars was eye-opening for me.

Ah. The head scratching but completely necessary holy trinity of privacy.

Love to connect again Adam!

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