SQUIRE

One of the most rewarding parts of working at SQUIRE is seeing the impact our platform has firsthand. Every day, our team helps barbers and shop owners: 💈 𝐁𝐮𝐢𝐥𝐝 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬, with ~45% of visits coming from repeat customers 📅 𝐖𝐢𝐧 𝐛𝐚𝐜𝐤 𝐡𝐨𝐮𝐫𝐬 𝐞𝐯𝐞𝐫𝐲 𝐰𝐞𝐞𝐤 with 89% fewer no-shows 📊 𝐔𝐧𝐥𝐨𝐜𝐤 𝐠𝐫𝐨𝐰𝐭𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐝𝐚𝐭𝐚-𝐝𝐫𝐢𝐯𝐞𝐧 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬, with shops seeing a 34% lift after going digital The impact isn't measured only in metrics — It's reflected in the businesses, careers, and communities we help support. For us — That's what makes working at SQUIRE so rewarding.

We analyzed 𝟭𝟯.𝟵 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁𝘀 across 𝟳,𝟬𝟬𝟬 𝗨.𝗦. 𝗯𝗮𝗿𝗯𝗲𝗿𝘀𝗵𝗼𝗽𝘀 to understand how the industry is evolving. One thing became clear - Shops that adapt the fastest are creating the most meaningful advantage. 📊 Behind every trend in this report is a business challenge worth solving from retention and reputation to changing customer behavior. It's the kind of work our team gets to tackle every day at SQUIRE. Swipe through the findings and let us know: 𝐖𝐡𝐢𝐜𝐡 𝐭𝐫𝐞𝐧𝐝 𝐬𝐮𝐫𝐩𝐫𝐢𝐬𝐞𝐝 𝐲𝐨𝐮 𝐦𝐨𝐬𝐭? Full report in the comments below 👇

New faces. Fresh perspectives. One growing team. 💙 Join us in welcoming the newest members of the #SQUIRESquad who are helping build what's next at SQUIRE! 🎉 Each brings unique experiences, ideas, and expertise, and we're excited to see the impact they'll make as we continue building for the barbering community. 💈✂️ Give them a 👋 in the comments and help us welcome them to the team! Interested in joining? We're #hiring → getsquire.com/careers

We're excited to share that SQUIRE has received the 𝟮𝟬𝟮𝟲 𝗖𝗫 𝗕𝗿𝗲𝗮𝗸𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 𝗔𝘄𝗮𝗿𝗱 at the Crescendo Customer Awards. 🏆 It is an honor to be recognized alongside Grindr, Headspace, Lovepop, and Nothing Bundt Cakes as organizations raising the bar for customer experience. Over the past six months on Crescendo, our Customer Support team has been able to: 📈 Double our support volume from 9,000 to 17,000+ conversations ⭐ Increase CSAT by 15% YoY ⚡ Answer more than 79% of inquiries across channels in under two minutes For us, #AI isn't about replacing the human experience - it's about creating a better one. Helping barbers and shop owners get the support they need, when they need it, so they can stay focused on their clients and their craft is always the goal.💈 Thank you to Crescendo for the recognition and our Support team for making this happen. We're excited by what's possible when great people, thoughtful technology, and customer obsession come together. 🚀

SQUIRE went all-in at CT Barber Expo this past weekend 💈 As the Diamond Sponsor and the exclusive booking app of the Expo, we spent three days doing what matters most: 𝐬𝐡𝐨𝐰𝐢𝐧𝐠 𝐮𝐩 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐛𝐚𝐫𝐛𝐞𝐫𝐬 𝐚𝐧𝐝 𝐬𝐡𝐨𝐩 𝐨𝐰𝐧𝐞𝐫𝐬 𝐰𝐞 𝐬𝐞𝐫𝐯𝐞. What does that look like for us? 🎯 Working directly with our Customer Advisory Board to shape what's next for SQUIRE  📊 Engaging 350+ attendees in a live discussion about the biggest trends shaping the industry 🎙️ Hosting a live podcast booth all weekend 🚀 Launching our newest Referral Program from the main stage 🎊 One unforgettable after-party 𝐓𝐡𝐞 𝐛𝐢𝐠𝐠𝐞𝐬𝐭 𝐭𝐚𝐤𝐞𝐚𝐰��𝐲? - The best-in-class products are built alongside the people who use them. To everyone who stopped by, shared feedback, and spent time with us—thank you. 🙏 Until next time, CT Barber Expo. 👋

The SQUIRE team is growing in📍Buenos Aires, Argentina 🇦🇷 We are #HIRING for the following roles out of our Palermo office: ⚙️ Backend Engineer 💻 Full Stack Engineer 🤖 Machine Learning Engineer ☁️ Salesforce Admin 🎨 Product Designer (𝘤𝘰𝘮𝘪𝘯𝘨 𝘴𝘰𝘰𝘯) Our team uses cutting-edge technology and AI to create a product that impacts the lives of barbers and shop owners, who trust us with their business, each and every day. 👉 Explore all our open roles & apply today: https://lnkd.in/gvTFHeTW #SQUIRESquad #WeAreSQUIRE #careers #tech #AI #startups #hybrid #remote

A few weeks ago, we took a step back from the grind to do what matters most — celebrate the people who make SQUIRE what it is. 🏀 We hosted some of our incredible customers at a LA Clippers game, and the energy in that suite was everything. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐀𝐫𝐞 𝐎𝐮𝐫 𝐋𝐢𝐟𝐞𝐛𝐥𝐨𝐨𝐝 isn't just a tagline — It's the core value that guides everything we do. Events like this remind us that we're not just building great software, we're making a genuine impact on people's lives. The feedback was loud and clear: MORE 👏 OF 👏 THIS Heard - We're just getting started. 🚀 #WeAreSQUIRE

The #SQUIRESquad keeps growing — and we love to see it. 💙 Swipe 👉 to meet the newest faces on our team, then drop a 👋 in the comments to give them a warm welcome! Each new hire brings us one step closer to what we're building here at SQUIRE - A world-class team committed to empowering the barbering community ✂️💈 Ready to join the mission? We're #hiring → getsquire.com/careers

Great teams build great products & we're building ours. 💈 SQUIRE is on a mission to modernize the barbershop experience — and we're #hiring for the following roles: 📈 Director, Product Marketing 💳 Principal Product Manager, Payments 📅 Staff Product Manager, Client Booking Experience 🤝 Customer Experience Specialist At SQUIRE, you'll work alongside the most passionate and intelligent people who solve real problems for a community that matters. We move fast, think big, and take care of our own — and we need the right people in the room to do it. 👉 Apply now or explore all of our open roles at: https://lnkd.in/gv3rvp3s #SQUIRESquad #WeAreSQUIRE #hiring #careers #tech #AI #startups #remote

January kicked off strong at SQUIRE 🔥 New Year. New Teammates. Same Mission. Meet the newest members of the #SQUIRESquad (swipe to see who’s joined the team 👉) - Each one brings the energy, talent, and passion that makes SQUIRE what it is: A team that’s all-in on empowering the barbering community. ✂️💈 🚀 To our new crew: Welcome home. Let’s start building. 🌍 To our community: Drop a 👋 in the comments to welcome the newest members to our team! Ready to join the #SQUIRESquad? We’re #hiring → getsquire.com/careers