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  3. City Services
  4. Living & Visiting
  5. Doing Business

  1. Home

  2. Government

    1. Agendas & Minutes
    2. Mayor & Council
      1. City Council Meetings
        1. Agendas & Minutes
        2. Meeting Schedule
      2. Student Poetry Contest
      3. Special Honors & Awards
        Special Honors & Awards - Archives
      4. One City, Our City, My City
      5. Contact Your Mayor & City Council
    3. City Attorney
    4. City Boards & Committees
      1. Board of Adjustment
        Board of Adjustment
      2. Environmental & Appearance Advisory Committee
        Meetings & Members
      3. Neighborhood Improvement Services Adv Committee
        Members & Meetings
      4. Onslow Civic Affairs Committee
        Meetings & Members
      5. Planning Advisory Board
        Meetings & Members
      6. Recreation & Parks Advisory Committee
        Meetings & Members
      7. Transportation Advisory Committee
        Meetings and Members
      8. Water & Sewer Advisory Committee
        Meetings & Members
    5. City Clerk
      1. Records Request
      2. Americans with Disabilities Act - ADA
        1. Americans With Disabilities Act Position Statement
        2. Grievance Procedure
    6. City Code
    7. City Finance
      1. Accounting Division
        1. BidNet
        2. Vendor Information
      2. Current Budgets & Annual Reports
        Budgets & Annual Reports Archive
      3. GovDeals
      4. Metering Division
      5. Revenue / Collections Division
      6. Utilities Billing
        1. Begin / End Service
        2. Lower My Bill
        3. My Utility Bill
          Walmart Pay
        4. Pay My Bill
    8. City Manager's Office
      1. Management Team
      2. Meet the City Manager
      3. Diversity Barriers Workforce Analysis
      4. Passports
      5. Book a Passport Appointment
    9. Elections
      Registering to Vote
    10. ITS
      Network & Operations
    11. State, Federal & Local Resources
    12. Tourism Development Authority
      1. About
      2. Authority Members
      3. Minutes & Agendas
      4. Occupancy Tax
      5. Grant Opportunities
    13. Transparency
    14. Mission Statement
    15. ADA Compliance
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  3. City Services

    1. Building Inspections
      Building Safety
    2. City Engineering
      1. MSSD
      2. Stormwater
        1. Stormwater Management Plan
        2. Alligator Weed Management
        3. Business Best Practices: Food Waste Clean Up
        4. Environmentally Friendly Car Wash
        5. Oyster Highway Project
        6. Permits, Forms & Manuals
        7. Pollution Prevention 101
        8. Rain Gardens
        9. Reuse It Refill It Initiative
        10. State of the River
        11. Storm Drains, Pollutants and Flooding
        12. New River Roundtable
        13. NOAA Grant Award
        14. Know Your Watershed
    3. Communications
      1. City News
        1. Media Image Gallery
        2. Media Releases
      2. G10TV
        1. G10TV Live Stream & Schedule
        2. G10TV on YouTube
        3. Watch City Meetings On Demand
    4. Jacksonville Connect
    5. Community Affairs
      1. Citizen Academy
      2. New River Institutes
        1. Environmental Education Center
        2. About the Institutes
          A Brief History
      3. Jacksonville Youth Council
        1. HARMONY
        2. Jacksonville Youth Council
          Youth Council Activities
        3. Youth Events & Resources
      4. New River Roundtable
        1. Partner Projects & Initatives
        2. Resource Library
    6. Jobs
      1. Apply Online
      2. Benefits Working With the City
      3. Current Open Positions
      4. Hiring Process
      5. Police Clerk & Telecommunicator Application
      6. Police Department Application
        Police Officer Application Process
      7. Temporary and Part-Time Employment
    7. Neighborhood Improvement Services
      1. Affordable Housing
      2. Annual Reports and Plans
      3. Demolition & Clearance
      4. Money Management & Homebuyer's Education
      5. Neighborhood Housing Initiative
        Available Housing & Incentives
      6. Fair Housing
      7. Housing Programs & Courses
        1. Homeownership Assistance
        2. HUD & Income Limits
      8. Residential Rehabilitation
    8. Online Mapping
      1. Data & Map Prices
      2. Maps for Download
      3. Online Mapping Program
    9. Opportunity Zones
      1. Opportunity Zone Incentives
      2. Map Room
      3. About Jacksonville
      4. Next Steps for Developers & Online Resources
      5. Opportunity Zone Aerials
    10. Permitting, Planning & Zoning
      1. Applications & Checklists
      2. City Projects & Plans
      3. Development Plans
      4. EPR - Electronic Plan Review
        1. User Requirements
        2. What's New with ePlan 9.1
        3. EPlan Users Guide
      5. ETJ Reduction
      6. Flood Plain Resources
      7. Permits
      8. Regulations - Codes, Zoning & Other
      9. UDO
        1. UDO History TImeline
        2. View UDO
      10. Violations - Codes & Zoning
        1. Minimum Code Requirements
        2. Violation Examples
    11. Public Safety
      1. Police Dept
        1. Accreditation & Reports
        2. Burglary Alarm Registration
          Alarm Tips
        3. Community Programs
          1. Bicycle Safety
          2. Community Watch
          3. D.A.R.E.
          4. Explorer Program
          5. Front Porch Roll Call
          6. Operation Medicine Drop
          7. Opioid Education
            Diversion Programs
          8. Public Safety Citizens Academy
          9. CARE Program
          10. Special Olympics
          11. Help Me Home Program
          12. Coffee with a Cop
          13. Preventing Crime
        4. Citizen Input
        5. National Night Out
          1. Project 365
          2. Running with the Law
        6. Online Crime Reporting
        7. Report a Crime
        8. Victim Assistance Program
          1. Crime Victims
          2. Domestic Violence
            1. Abuse & Pregnancy
            2. Children
            3. Getting Help
            4. What to Do
          3. Important Contact Numbers
        9. Additional Services
        10. Contact Us
      2. Fire Dept
        1. Administration and Command Staff
          1. Agility Test and Physicals
          2. Employment
          3. Fire and Incident Reports
          4. Stations
          5. Recruit Training
        2. Divisions
        3. Reports
        4. Fire Prevention
          1. Child Passenger Seats (CPS)
          2. Before Your Inspection
          3. Investigations
          4. Prevention and Inspections
          5. Permits
          6. Fire Prevention Week
          7. Holiday Fire Safety
          8. Fire Extinguishers
          9. Fire Prevention At Home
          10. Plan Your Escape
          11. Smoke Detectors / Alarms
            Smoke Detector/Alarm Request
          12. Day Care Center Fire Safety Training
        5. Emergency Preparedness
        6. Fire Inspection
          1. Burning Regulations within the City Limits
          2. Getting Ready for a Fire Inspection
        7. Frequently Asked Questions
        8. Hydrants
        9. History
        10. Permits
        11. Training & Employment
      3. Emergency Prep
        1. Hurricane Recovery
        2. Business Resources
      4. Jacksonville Connect
      5. 9-1-1 Communications
        1. When to Call 9-1-1
        2. What to Expect When You Call 9-1-1
        3. 911 FAQs
    12. Recreation & Parks
      1. Athletics
        1. Adults
          1. Futsal
          2. Kickball
          3. Pickleball
          4. Softball
        2. Youth
          1. Baseball & Softball
          2. Basketball
          3. Flag Football
          4. Volleyball
      2. Facilities
        1. Special Event Permit
        2. Splash Pads
        3. Amphitheater
      3. Parks
        1. Jacksonville Commons Recreation Complex
        2. Northeast Creek Park
        3. Richard Ray All America Park
          Labyrinth at Richard Ray All-America Park
        4. Neighborhood Parks
        5. Riverwalk Crossing & Downtown Parks
        6. Water Access
          1. Jacksonville Landing
          2. Riverwalk Marina
          3. Kayak Jacksonville
        7. Parks Rules
        8. Public Notice
        9. Trails & Greenways
      4. Programs
        1. Adults & Seniors
          Adult-Senior Programs and Day Trips
        2. Fitness Classes
        3. Events Calendar
        4. Family Fun Days
        5. Open Recreation
          Nighttime Open Play
        6. Youth
          1. Before & After School Programs
          2. Enrichment Programs
          3. Summer Day Camp
          4. Kidz Dayz Out
          5. Chill Zone Teen Center
          6. Toddler Programs
          7. Swim Lessons
      5. Register & Pay
        Online Registration
    13. Sanitation
      1. Garbage Pick Up Days
      2. Commercial Sanitation
      3. Bulky Items & Dial a Trailer
      4. Hazardous Materials
      5. Household Trash
      6. Recycling
      7. Yard Waste
      8. Bulky Item Pick Up
    14. Streets
      1. Drainage
      2. Inmate Labor
      3. Mosquito Control
        Mosquito Spray Zones
      4. State Roads
      5. Street Cleaning & Grass Cutting
      6. Street Lights
      7. Street Sweeping
      8. Streets Maintenance
    15. Stormwater
      1. Stormwater Management Plan
      2. Alligator Weed Management
      3. Business Best Practices: Food Waste Clean Up
      4. Environmentally Friendly Car Wash
      5. Oyster Highway Project
      6. Permits, Forms & Manuals
      7. Pollution Prevention 101
      8. Rain Gardens
      9. Reuse It Refill It Initiative
      10. State of the River
      11. Storm Drains, Pollutants and Flooding
      12. New River Roundtable
      13. NOAA Grant Award
      14. Know Your Watershed
    16. Transportation
      1. Transit
        1. About Us
          Facilities
        2. Ride & Passenger Info
          1. Bikes on Buses
          2. Frequently Asked Questions
            FAQ's - How to Ride the new routes
          3. Park & Ride
          4. Rider Info
          5. Route Maps & Schedules
        3. Contact Us
      2. Amtrak & Greyhound Bus Services
      3. Facilities
      4. Metropolitan Planning Organization
      5. Street Lights
      6. Traffic Management
      7. Alert Eyes Saves Lives
    17. Water & Sewer
      1. City Drinking Water
      2. What Not to Flush and Backflow
      3. Begin / End Service
      4. My Utility Bill
      5. Lower My Bill
      6. Online Bill Pay
      7. Wastewater
        1. Grease Education
        2. Land Application Site
          1. Area Wetlands & Wildlife
          2. Forest Management
        3. What Not to Flush
        4. Smoke Testing
      8. Water Conservation
        City Conservation Efforts
      9. Water We Drink
        1. City Water Plant
        2. Water Boil Advisory
      10. Report a Leak
      11. NC Certified Water Quality Labs
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  4. Living & Visiting

    1. Accessing the Waterways
    2. Area Maps
    3. Census
      1. Redistricting
      2. Ward Maps
    4. City News
    5. City Projects
    6. Sturgeon City Environmental Education Center
    7. Clean & Green Jacksonville
      1. Adopt-A-Program
      2. Memorials & Honors Program
    8. Jobs
    9. FAQs
    10. G10TV
    11. City Events
      1. Arbor Day
      2. Juneteenth
      3. Jacksonville's Jamboree
      4. Jacksonville's National Night Out
      5. Winterfest
    12. History of Jacksonville
    13. Jacksonville Connect
    14. Parks & Facilities
    15. Photo Gallery
      Halloween Contest Entries
    16. Schools
    17. Places of Interest
      1. Lejeune Memorial Gardens
        1. 9/11 Memorial
        2. Beirut Memorial & Grove
        3. Lejeune Greenway and Trail
      2. Freedom Fountain
      3. City Parks
      4. Jacksonville Landing
      5. City Trails & Greenways
    18. Special Honors & Awards
    19. Social Media
    20. Staff Directory
    21. Visitors
      Places of Interest
    22. Weather
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  5. Doing Business

    1. Alcohol Permit on City Property and Facilities
    2. Begin / End Utility Service
    3. Bids & Purchasing
      City Budget & Annual Reports
    4. Building Codes
    5. Building Inspections
    6. Building Permits, Planning & Inspections
      UDO & UDO Query
    7. Burglary Alarm Registration
    8. Business - Privilege Licenses
    9. Check Inspection Status
    10. City Budget & Annual Reports
    11. City Codes & Ordinances
    12. Economic Development
    13. Emergency Services 9-1-1
    14. Engineering - MSSD
    15. Fee Schedule
    16. Gov Deals
    17. Neighborhood Housing Initiative
    18. Online Bill Pay
    19. Online Crime Reporting
    20. Online Mapping
    21. Passports
    22. Vendor Information
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  6. Feature Links

    1. Jobs
    2. Projects & Plans
    3. Sanitation
    4. Utility Bill
    5. Public Safety - Police & Fire Services
    6. Recreation & Parks
    7. City Meetings Online & on G10TV
      1. Planning Advisory Board
      2. Watch Live or Browse All Meetings
      3. City Council Meetings
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