Digital Transformation

The gen AI helping Aetna review millions of medical records

Aetna’s new AI Medical Chart Review platform is helping the health insurance company dramatically streamline its annual review of records to identify gaps in care, improve patient outcomes, and save thousands of hours of manual review.

By Thor Olavsrud

Jul 31, 20265 mins

CIOCIO 100Electronic Health Records

How CaixaBank drives partner and customer relationships through AI

By Nuria Cordón

Jul 30, 20267 mins

BankingDigital TransformationFinancial Services Industry

Business transformation needs a true economic approach, not guesswork

By Douglas Laney

Jul 29, 20268 mins

Business OperationsBusiness Process ManagementDigital Transformation

Why I changed how I pitch AI: It’s no longer about saving money, but managing tokens and adoption

By Enrique Camacho

Jul 24, 20268 mins

Artificial IntelligenceDigital TransformationIT Strategy

By Angel Radcliffe

Jul 24, 20268 mins

Digital TransformationIT Leadership

Articles

Finding the right balance between autonomy and scale

Paul Krebs, former CIO and chief transformation officer at Koch Industries, explains how CIOs can balance autonomy and scale by centralizing where it creates leverage, and decentralizing for value.

By Michael Bertha

Jul 20, 2026 9 mins

C-SuiteCIODigital Transformation

Context is becoming AI's most misunderstood word

Dumping massive amounts of data into an AI doesn't make it smarter; what matters is giving it the right information instead of competing versions of the truth.

By Soham Mazumdar

Jul 15, 2026 8 mins

Artificial IntelligenceDigital TransformationIT Leadership

Deluxe Corporation beats the odds with mainframe migration using AI

Many mainframe exit projects are projected to fail, due to an overestimation of gen AI capabilities. But the financial services company used it as the missing piece of the migration puzzle.

By Grant Gross

Jul 14, 2026 5 mins

CIO 100Cloud ManagementMainframes

Why AI needs contextual intelligence — not just bigger models

What I've learned as a CTO about the overlooked context layer between data and AI.

By Matthew Finlayson

Jul 13, 2026 8 mins

Artificial IntelligenceDigital TransformationIT Strategy

The VMware deadline that could reshape your IT strategy

With VMware Cloud Foundation 9 migration mandated by 2027, IT leaders face compressed timelines, cost pressures, and a chance to modernize on their own terms.

By Joan Goodchild

Jul 30, 2026 4 mins

Digital TransformationIT Leadership

How a Formula 1 IT director balances innovation and stability at 200 mph

Mercedes-AMG PETRONAS processes more data in a single race than most enterprises see in a month. Michael Taylor explains how his 18-person team shifts gears between experimentation, execution, and governance, and knows when to let humans take the wheel.

By Stephanie Overby

Jul 10, 2026 6 mins

Digital TransformationIT LeadershipInnovation

AI won’t transform your business if you’re still running it the same way

AI transformation fails when companies use new technology to automate old processes rather than aligning incentives, management and workflows to the future.

By Arti Deshpande, Robert Stines and Mike Vaughan

Jul 9, 2026 7 mins

Artificial IntelligenceDigital TransformationIT Leadership

The AI ROI gap isn't a model problem. It's a workflow problem

AI isn't failing because models are bad; it's struggling because most industries lack the structured workflows needed to trust its output.

By Pete Johnson

Jul 8, 2026 9 mins

Artificial IntelligenceDigital TransformationIT Leadership

4 reasons AI projects fail that have nothing to do with technology

AI projects usually tank because employees are scared for their jobs, company culture resists change and leaders care more about optics than alignment.

By Richard Mendis

Jul 2, 2026 8 mins

Artificial IntelligenceDigital TransformationIT Leadership

Why AI savings are an illusion without process re-engineering

Slapping AI on top of a broken workflow won't magically save you money — it just speeds up your existing operational mess.

By Sara Magdalena Goldberger

Jul 2, 2026 11 mins

Artificial IntelligenceDigital TransformationIT Leadership

Absa’s giant steps to rebuild its integration foundation

Modernizing outdated, monolithic systems isn’t easy, especially for companies in highly regulated sectors like finance. Failing, or even just stalling, to update legacy tech is no option. Here’s how one of Africa's largest diversified financial services groups got it right.

By Joanne Carew

Jun 29, 2026 6 mins

BankingData IntegrationFinancial Services Industry

How AI is used as a key ingredient at Cosentino

The kitchen and design multinational is incorporating agentic AI and advanced automation to strengthen innovation, all while honoring its Spanish, family-owned roots.

By Gonzalo Díaz Bonet

Jun 26, 2026 5 mins

Digital TransformationEmployee ExperienceManufacturing Industry

The 8 biggest issues IT faces today

Getting value from AI has become a central concern for IT leaders. But the need to secure, modernize, and transform the enterprise remain key challenges with new nuances that are also reshaping CIOs’ IT agendas.

By Mary K. Pratt

Jun 22, 2026 12 mins

CIODigital TransformationGenerative AI