Neon Daddy Reviews 256

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great customer service from Mitchell, quick to respond to questions and was able to help us get exactly what we wanted.

Sign quality is good and LED's are super-bright!

Rated 5 out of 5 stars

I cannot recommend Neon Daddy enough. Thank you so much in particular to Lee for sorting my sign out so quickly when you were already so busy with other orders. So much more reasonable than any other company. The sign was absolutely PERFECT for our event and looked amazing in all the photos and videos. Got so many compliments too. Thank you X10000!!!

Rated 5 out of 5 stars

Another supplier let us down two days before an event was going live & the team at Neon Daddy went above and beyond to help us out - no one else was able to produce such a high quality product in time. Excellent service and amazing team

Rated 5 out of 5 stars

Very quick response with a quote, and came in cheaper than competing sites. The sign arrived a couple of weeks later and was exactly as described, well packaged and looks great. Everyone in the office was saying how cool it looked! We've mounted it on the wall using the provided mounting kit and it's now glowing away happily. We are now going to order another!


Company details

  1. #3 of 5 best companies in Neon sign shop
  2. #4 of 13 best companies in Lighting manufacturer
  3. #11 of 111 best companies in Lighting Shop

Written by the company

We're Neon Daddy, the leading supplier of custom neon signs. Elevate your space with our vibrant, expertly crafted neon creations, each tailored to reflect your unique style.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

5-star
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1-star

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service from Mitchell, quick to respond to questions and was able to help us get exactly what we wanted.

Sign quality is good and LED's are super-bright!

Date of experience: 07 May 2025

Rated 5 out of 5 stars
Verified

Fast, professional, and fantastic quality!

Super quick turn around, kind and professional communication, and brilliant products! So grateful for the fantastic service, will definitely be ordering from Mitchell again :)

Date of experience: 02 June 2025

Neon Daddy logo

Reply from Neon Daddy

Hi Valentina,

Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with our super quick turnaround, kind and professional communication, and brilliant products. We really appreciate your loyalty and look forward to your next order! :)

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Great end-result and fast delivery

Great end-result and fast delivery. Very responsive team too.

Date of experience: 30 May 2025

Neon Daddy logo

Reply from Neon Daddy

Hello!

Thank you so much for your feedback! We're glad you had a great experience with our fast delivery and responsive team.

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Really professional product and service

Really professional product and service

Date of experience: 28 May 2025

Neon Daddy logo

Reply from Neon Daddy

Hi Matt,

Thank you so much for your feedback! We’re glad you had a great experience.

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Redirected

Neon Daddy is the BEST!!!

I cannot recommend Neon Daddy enough. Thank you so much in particular to Lee for sorting my sign out so quickly when you were already so busy with other orders. So much more reasonable than any other company. The sign was absolutely PERFECT for our event and looked amazing in all the photos and videos. Got so many compliments too. Thank you X10000!!!

Date of experience: 16 May 2025

Neon Daddy logo

Reply from Neon Daddy

Hi Blaize,
Thank you so much for your amazing feedback!

We’re so glad to hear the sign was a hit at your event and looked great in all the photos and videos that’s exactly what we love to hear. Lee will be over the moon to know their extra effort made a difference, especially during a busy spell!

Thanks again for choosing Neon Daddy!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Cellar Bar

Good website to navigate and choose a design. Great service and well packed.

Date of experience: 08 May 2025

Neon Daddy logo

Reply from Neon Daddy

Thank you for the kind words, we're really glad you found the website easy to use and had a smooth experience from start to finish.

Great service and careful packing are two things we really pride ourselves on, so it's great to hear that stood out.

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Very responsive team

Very responsive team, great design and looks fabulous on the wall.

Date of experience: 06 May 2025

Neon Daddy logo

Reply from Neon Daddy

Hi Scary,

Thank you so much for the lovely feedback, we’re really glad to hear you’re happy with the design and that it looks great up on the wall!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars

10/10

Another supplier let us down two days before an event was going live & the team at Neon Daddy went above and beyond to help us out - no one else was able to produce such a high quality product in time. Excellent service and amazing team

Date of experience: 12 May 2025

Neon Daddy logo

Reply from Neon Daddy

Hi Luna,

Thank you so much for the kind words we appreciate you taking the time to share this!

The team pulled together to get it done, and hearing it all landed so well makes it totally worth it.

Thanks again for trusting us!

All the best,
The Neon Daddy Tea

Rated 5 out of 5 stars
Verified

Great product

Date of experience: 01 May 2025

Neon Daddy logo

Reply from Neon Daddy

Hey Kassandra, Thanks a ton for the kind words! We're so glad you’re happy with your sign!

We appreciate you choosing Neon Daddy!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Smooth overall experience shipping to…

Smooth overall experience shipping to the states

Date of experience: 28 April 2025

Neon Daddy logo

Reply from Neon Daddy

Hey Rashik,

Thanks so much for taking the time to leave a review! We're really glad to hear everything went smoothly getting your sign over to the States. It's always our goal to make the whole experience as easy and stress-free as possible.

We hope your new sign is lighting things up just the way you imagined! Thanks again for choosing us, we really appreciate it.

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars

Sign looks great!

Very quick response with a quote, and came in cheaper than competing sites. The sign arrived a couple of weeks later and was exactly as described, well packaged and looks great. Everyone in the office was saying how cool it looked! We've mounted it on the wall using the provided mounting kit and it's now glowing away happily. We are now going to order another!

Date of experience: 01 May 2025

Neon Daddy logo

Reply from Neon Daddy

Thank you so much for the lovely review, it really means a lot to us! We're thrilled to hear that you're happy with your sign and that it's made a great impression in the office (always love hearing it's getting compliments!).

We really appreciate you choosing us, especially with other options out there, and we’re buzzing to hear you're planning to order another.

Thanks again for the support we’ll be here whenever you’re ready for round two!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Excellent communication throughout and…

Excellent communication throughout and the sign was perfect and high quality.

Date of experience: 07 April 2025

Neon Daddy logo

Reply from Neon Daddy

Thank you so much for the lovely review! We’re so glad you’re happy with the sign and the service.

Appreciate you choosing us, and we’re here anytime you need another glow-up!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars
Verified

Great customer service & end product

Great customer service & end product. Bit of a mix up on delivery but likely the carrier not ND. Thanks!

Date of experience: 07 April 2025

Neon Daddy logo

Reply from Neon Daddy

Thanks so much for the kind words! We're really glad you loved the service and the final product. Sorry again for the delivery hiccup we appreciate your understanding on that.

Hope the sign’s looking great, and we’re here if you need anything else!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars

Perfect bespoke Neon Sign

I ordered a sign to draw attention to our Coffee Bar. It can be clearly seen even in daylight and gives a classy edge to our brand image. It was simple to design and achieved the look I wanted. The staff have been efficient and helpful throughout.

Date of experience: 03 March 2025

Neon Daddy logo

Reply from Neon Daddy

Thanks so much for the lovely feedback! We're thrilled the sign is doing exactly what you hoped visible even in daylight and adding that classy touch to your coffee bar.

It’s great to hear the design process was smooth and that our team could help along the way. Really appreciate you choosing us!

All the best,
The Neon Daddy Team

Rated 5 out of 5 stars

Brilliant product

Brilliant product, did exactly what it says on the tin! Delivered promptly, a slight defect with the wiring but nothing major and a brilliant follow up service. Couldn't be more helpful to sort the issue.
We're very pleased with the product and service

Date of experience: 12 March 2025

Rated 5 out of 5 stars
Verified

A modern company with traditional…

A modern company with traditional customer service.

Ordered a standard font sign, was hesitant to spend the £250+ to get it and considered making my own although I bit the bullet and glad I did, it's a great product.

There was an issue with the remote which was very swiftly and painlessly resolved, not their fault and has shown just how great these guys are.

I'll be using them again.

Date of experience: 03 March 2025

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