Unified widget for your Live Chat, Help Center, and Changelog.
Customize the style of your Help Center, Requests portal and Changelog.
Connect your own domain to your portal.
Authenticate portal users yourself with JWTs.
Add a signature to your emails.
Connect your database or other 3rd party libraries with Productlane.
Get instant answers from your docs, Linear projects, and changelog.
Auto-fix issues with Cursor Cloud
Get insights about your customer support and AI Agent performance.
The AI Agent can automatically create new Linear issues based on the message context.
Save any combination of filters in your inbox.
SLAs let you set response time targets for support threads so your team stays accountable and customers get timely replies.
Automatically route incoming threads to the right team member based on customer ownership in Linear.
Snooze a thread to clear it from your inbox until a time you choose.
Sync projects and issues in real time with Linear.
Programmatic access to your workspace with the v2 API.
Connect Productlane to Claude, Cursor, and any MCP client.
Auto-assign Linear issues to Cursor
Simply paste a YouTube video URL anywhere in your content.
Simply paste a Loom video URL anywhere in your content.
Track your Help Center, Roadmap and Changelog views.
Bring your Zendesk tickets, contacts, tags, and attachments into Productlane.
Subscribe to events instead of polling. HMAC-signed, retried with backoff.
Below are the available roles within your Productlane workspace. Assign roles based on the level of access each team member needs.
Set when your team is available to reply, and reflect it in SLAs, auto-replies, and the widget.
Your Help Center, Portal, and Widget in any language.
Block unwanted feedback across all sources.
Learn about the pricing of Productlane
Learn about Productlane's Early Stage program for startups.
More questions about all things Productlane.
