Verus Software Inc., doing business as LOGO.com and Hi.link
Last updated: June 12, 2026
We are Verus Software Inc., doing business as LOGO.com and Hi.link ("Company," "we," "us," "our"), a company registered in Canada at 3rd Floor, 422 Richards St, Vancouver, British Columbia V6B 2Z4.
We operate the website https://logo.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). The Services include automated and AI-assisted logo design, brand asset generation, website builder and hosting (offered both directly and through third-party providers), business email, domain name registration, Subdomains, printed merchandise, AI-assisted content generation, and related business enablement services.
You can contact us by phone at +1 236-244-9000, by general email at contact@logo.com, by postal mail to 3rd Floor, 422 Richards St, Vancouver, British Columbia V6B 2Z4, Canada, or for specific topics: support@logo.com (support and refunds), privacy@logo.com (privacy and data protection), legal@logo.com (legal notices), and dmca@logo.com (copyright notices).
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Verus Software Inc., concerning your access to and use of the Services. By accessing or using the Services, by creating an Account, by creating any logo or other Composition, by uploading any material, or by purchasing any product or service through the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and policies that may be posted on the Services from time to time, including our Privacy Policy, our Promotion-specific terms, plan-specific information at checkout, the published list of Third-Party Providers, and any Data Processing Addendum, are expressly incorporated herein by reference.
Where we make a material change to these Legal Terms (including changes to dispute resolution, refund eligibility, automatic renewal, the marketing license under Section 5(f), or pricing), we will notify you by email to the address associated with your Account before the change takes effect. Continued use of the Services after the effective date constitutes your acceptance of the change. If you do not agree to the change, you may cancel your Account before the change takes effect; cancellation in such circumstances is a complete remedy. We will alert you of all changes by updating the "Last updated" date.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print or save a copy of these Legal Terms for your records.
In these Legal Terms, the following terms have the meanings set out below. Other terms are defined where they first appear.
"Account" means the registered account through which you access the Services.
"Affiliate" means, with respect to a party, any entity that controls, is controlled by, or is under common control with that party.
"Beta Service" means any feature, service, or functionality made available on a pre-release, alpha, beta, preview, evaluation, or early-access basis, as further described in Section 18.
"Composition" means a finished logo, brand asset, mockup, or other output created using the Services, consisting of one or more LOGO.com Design Components combined with text, business names, taglines, color choices, and other inputs you provide.
"Contributions" has the meaning given in Section 6.
"Credits" has the meaning given in Section 9(k).
"Customer Brand Materials" means, collectively and with maximum breadth, any and all materials, content, information, designs, images, photographs, videos, audio, text, business names, slogans, taglines, brand descriptions, brand assets, mockups, prompts, inputs, outputs, or other materials that are (i) uploaded to, transmitted through, or otherwise provided to the Services by you or on your behalf; or (ii) generated by, on, or through the Services on your behalf or in connection with your Account, including any Composition and any derivative or modification of any of the foregoing.
"Dispute" has the meaning given in Section 33.
"Free Plan" means any version of the Services made available without payment of fees.
"Legal Terms" means these terms and conditions, as amended from time to time, together with all policies and supplemental terms incorporated by reference.
"LOGO.com Design Components" means all design elements made available through, generated by, or used by the Services, including (without limitation) all templates, color palettes, individual colors and color combinations, fonts, typefaces, characters and glyphs, icons, shapes, illustrations, vector graphics, photographs, layouts, design patterns, generation models, generation parameters, and underlying tools and algorithms.
"Plan" means any subscription plan or service tier offered through the Services from time to time, including the Free Plan, paid Subscription Plans of any type or duration, and any additional product, add-on, or service offering. The features, fees, billing cycle, and any usage allowances applicable to each Plan are described at checkout and in your Account dashboard. We may modify, retire, rename, or introduce Plans from time to time.
"Promotion" has the meaning given in Section 10.
"Services" has the meaning given in the preamble.
"Site" has the meaning given in the preamble.
"Subdomain" means a subdomain operated by Verus Software Inc. and made available through the Services, including (without limitation) subdomains of the hi.link domain.
"Subscription" means an active recurring purchase of a paid Plan.
"Third-Party Product," "Third-Party Provider," and "Third-Party Terms" have the meanings given in Section 12.
"Uploaded Material" has the meaning given in Section 5(e).
"Your Downstream Parties" has the meaning given in Section 40(a).
We provide automated and AI-assisted logo design, brand asset generation, and related business enablement services. The Services include logo creation and editing, a brand kit, design tools and templates, AI image generation, AI text generation, business cards, social media content, email signatures, a website builder (offered both directly and through third-party providers), business email (offered through third-party providers), domain name registration (offered through third-party providers), Subdomains (offered first-party by us), and printed merchandise (offered through third-party providers).
The information provided by the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), and similar laws), so if your interactions would be subject to those laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
By using the Services, you represent and warrant that:
(a) all registration and account information you submit is true, accurate, current, and complete, and you will maintain the accuracy of such information and promptly update it as necessary;
(b) you have the legal capacity to enter into these Legal Terms and you agree to comply with them;
(c) you are not a minor in the jurisdiction in which you reside, and you are at least 18 years old;
(d) if you are entering into these Legal Terms on behalf of an entity, organization, client, or any other person, including in the capacity of an agency, contractor, freelancer, employee, or representative acting on behalf of a client or third party, you have full authority to bind that entity, organization, client, or person to these Legal Terms, and references to "you" include them. If you upload, generate, edit, host, publish, or use any logo, brand asset, business name, slogan, content, Composition, or Customer Brand Material on behalf of a client or any other third party, you represent and warrant on a continuing basis that you have all necessary authority, rights, consents, releases, and permissions from that client or third party to (i) provide the content to us; (ii) use the Services in respect of that client or third party; (iii) grant the licenses set out in Section 5(f) on behalf of that client or third party, including the perpetual, irrevocable marketing and operations license to LOGO.com over the client's or third party's brand identity, business name, logo, and other Customer Brand Materials; and (iv) bind that client or third party to all provisions of these Legal Terms. You will indemnify us in respect of any claim from a client or third party that you lacked any such authority, right, consent, release, or permission;
(e) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
(f) you will not use the Services for any illegal or unauthorized purpose;
(g) your use of the Services will not violate any applicable law or regulation; and
(h) you are not located in, organized under the laws of, or a national or resident of any country or territory subject to comprehensive economic sanctions or trade embargoes, you are not on any restricted-party or sanctions list, and you are not owned or controlled by any such person (see Section 16).
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your Account and refuse any current or future use of the Services.
Our intellectual property
We are the owner or licensee of all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein, including the LOGO.com, Hi.link, and Verus marks (collectively, the "Marks"). Our Content and Marks are protected by copyright, trademark, and other intellectual property and unfair competition laws and treaties throughout the world.
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print copies of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or for your internal business purpose. Except as set out in this section or elsewhere in these Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.
We reserve all rights not expressly granted to you. Any breach of this Section 4 or Section 5 will constitute a material breach of these Legal Terms, and your right to use the Services will terminate immediately. Specific rules governing logos, brand assets, and other LOGO.com content are set out in Section 5.
This Section governs the ownership of LOGO.com's design components and the rights granted between you and us in respect of logos, brand assets, and other Customer Brand Materials. By using the Services, you acknowledge that you have read, understood, and agreed to this Section.
(a) Defined terms used in this Section
"LOGO.com Design Components" means all design elements made available through, generated by, or used by the Services, including (without limitation) all templates, color palettes, individual colors and color combinations, fonts, typefaces, characters and glyphs, icons, shapes, illustrations, vector graphics, photographs, layouts, design patterns, generation models, generation parameters, and underlying tools and algorithms.
"Composition" means a finished logo, brand asset, mockup, or other output created using the Services, consisting of one or more LOGO.com Design Components combined with text, business names, taglines, color choices, and other inputs you provide.
"Customer Brand Materials" means, with maximum breadth, any and all materials, content, information, designs, images, photographs, videos, audio, text, business names, slogans, taglines, brand descriptions, brand-kit elements, mockups, prompts, inputs, outputs, or other materials that are (i) uploaded to, transmitted through, or otherwise provided to the Services by you or on your behalf; or (ii) generated by, on, or through the Services on your behalf or in connection with your Account, including any Composition.
(b) Ownership of LOGO.com Design Components
We (or our licensors) own all right, title, and interest, including all copyright, trademark, design, patent, trade secret, and other intellectual property rights, in and to the LOGO.com Design Components. The LOGO.com Design Components remain our property at all times, regardless of whether you have purchased a Plan, downloaded any logo files, or paid any fees. The same or similar LOGO.com Design Components may be used by other customers in their own Compositions. Nothing in these Legal Terms transfers ownership of any LOGO.com Design Component to you.
(c) Your license to your Composition (perpetual)
We grant you a worldwide, perpetual, non-exclusive, transferable, royalty-free license to use, reproduce, display, and distribute the Composition that you have created and downloaded using the Services as your business or brand identity, on the terms applicable to the Plan under which the Composition was generated. The scope of this license, including the file formats made available to you, the right to use the Composition for commercial purposes, the right to use vector files, and the right to register or attempt to register the Composition (or any element of it) as a trademark, is determined by the Plan you have purchased and is described in the product information at the time of purchase. Any such permission relates solely to the license between you and us in respect of the LOGO.com Design Components; it is not a representation, warranty, or guarantee that any Composition or any element of it is protectable, registrable, or available for use as a trademark, copyright, or otherwise (see subsections (h) and (i)). Free Plan users receive a more limited file-format scope than paid Plan users, but the license to use what they have downloaded is equally perpetual. This license survives termination, expiration, suspension, or non-renewal of your Subscription, cancellation or deletion of your Account, downgrade between Plans, and the passage of time, except as provided in subsection (k). Nothing in this license transfers ownership of any LOGO.com Design Component to you, and the restrictions in subsection (d) apply at all times.
(d) Restrictions on the use of LOGO.com Design Components
You shall not, and you shall not authorize, encourage, or permit any third party to:
(i) extract, isolate, separate, copy, reproduce, distribute, sell, resell, sublicense, lease, rent, license, transfer, or otherwise commercialize any LOGO.com Design Component, including any individual font, typeface, character or glyph, icon, shape, illustration, color palette, individual color, template, layout, pattern, or other design element, separately or apart from your Composition used as your own business or brand identity;
(ii) use any LOGO.com Design Component for any purpose other than as part of your Composition used as your own business or brand identity, including (without limitation) in design libraries, stock asset collections, NFTs or other tokens, training data, datasets, or in connection with any product or service that competes with the Services;
(iii) modify, decompile, reverse engineer, disassemble, or attempt to derive source files, vector files, generative parameters, or model weights for any LOGO.com Design Component beyond what we expressly provide to you in your Account dashboard;
(iv) use any LOGO.com Design Component, any Composition, or any other output of the Services to develop, train, fine-tune, evaluate, or improve any artificial intelligence model, machine learning model, or generative design system;
(v) claim ownership of, register, or assert intellectual property rights in any LOGO.com Design Component, or in any Composition to an extent that exceeds the license granted to you in subsection (c);
(vi) remove, alter, or obscure any proprietary notices on the Services, on any Composition, or on any related file, or remove, alter, or obscure any AI provenance markers (see Section 17);
(vii) use any Composition or LOGO.com Design Component in any manner that is unlawful, defamatory, hateful, harassing, infringing, or that violates the rights of others.
(e) Uploaded materials
If you upload, transmit, or otherwise provide to the Services any logo, brand asset, design, photograph, image, video, business name, slogan, content, or other material that you did not generate using the Services (each, "Uploaded Material"), you represent and warrant that: (i) you own or have all necessary rights, licenses, consents, releases, and permissions in the Uploaded Material to provide it to us and to grant the licenses set out in subsection (f); (ii) the Uploaded Material does not infringe any third party's intellectual property, privacy, publicity, or other rights; and (iii) your provision of the Uploaded Material complies with all applicable laws.
(f) License to LOGO.com (operations, model improvement, marketing, and promotional use)
By creating any Composition on the Services, by providing any input, prompt, business information, or other material to the Services, by uploading any Uploaded Material to the Services, or by otherwise using the Services, you grant to LOGO.com and our Affiliates a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable (through multiple tiers) license to use, host, store, copy, reproduce, modify, adapt, edit, translate, publicly display, publicly perform, distribute, transmit, broadcast, and create derivative works of the Customer Brand Materials, in any media or format now known or later developed, for the following purposes:
(i) operating, providing, securing, maintaining, supporting, and improving the Services;
(ii) developing, training, fine-tuning, evaluating, and improving our generation models, algorithms, templates, design tools, and AI and machine learning systems;
(iii) marketing, advertising, and promotion of LOGO.com, Hi.link, Verus Software Inc., and any of our products, services, brands, partners, and Affiliates, including (without limitation) use in case studies, customer galleries and showcases, before-and-after examples, social media content, organic and paid advertising, sales materials, presentations, decks, blog posts, press releases, partner co-marketing, in-product showcases, and any other promotional channel; and
(iv) demonstrating examples of work produced using the Services to current, former, and prospective customers and partners.
In connection with the foregoing purposes, Customer Brand Materials may be transmitted to, stored by, and processed by artificial intelligence systems, including large language models and other machine learning systems, whether operated by us or by third-party AI service providers engaged by us, and outputs generated by such systems from Customer Brand Materials may be provided to you, used by us internally, or not used at all (see Section 17(b)).
This license includes the right to use your business name, logo, and brand identity in connection with the foregoing, and to identify you as a customer of LOGO.com. Attribution is not required. This license applies to all customers regardless of the Plan you have purchased and is not subject to any opt-out. This license survives termination of these Legal Terms and termination, deletion, or suspension of your Account. To the maximum extent permitted by applicable law, you waive all moral rights, rights of attribution, and rights of integrity in the Customer Brand Materials in connection with the licensed uses.
(g) No exclusivity; similar Compositions
You acknowledge and agree that: (i) the LOGO.com Design Components are made available to many other users of the Services; (ii) Compositions generated using the Services may be visually similar to, or share LOGO.com Design Components with, other users' Compositions; (iii) we make no representation, warranty, or guarantee that any Composition is unique, original, novel, or distinctive, or that it has not been or will not be created or selected by another user; and (iv) we do not police, prevent, or remedy similar Compositions created by other users, and have no obligation to do so.
(h) No warranty of copyrightability, trademark eligibility, or non-infringement
We make no representation, warranty, or guarantee, and expressly disclaim any implied warranty, that:
(i) any Composition or other output of the Services qualifies for copyright or design-right protection in any jurisdiction;
(ii) any Composition or other output is registrable, available, or eligible for protection as a trademark, service mark, design mark, or other intellectual property in any jurisdiction;
(iii) your use of any Composition, business name, slogan, or other input or output will not infringe, dilute, or violate any third party's intellectual property, trademark, copyright, design, trade dress, publicity, privacy, or other right; or
(iv) any Composition or output is fit, suitable, or compliant with any particular use, jurisdiction, industry, or regulatory requirement.
You acknowledge that copyright, design, and trademark law vary by jurisdiction, that template-based, AI-assisted, or algorithmically generated works may have limited or no copyright protection in some jurisdictions (including the United States), and that obtaining and maintaining legal protection for any Composition or brand asset is solely your responsibility.
For the avoidance of doubt, neither these Legal Terms nor anything on the Services, in any Plan description, or in any communication from us makes any claim or statement as to whether you can copyright, trademark, or otherwise protect any Composition, business name, slogan, or other output. Whether protection is available depends on facts and laws outside our control, and determining it is solely a matter for you and your own legal advisers.
(i) Trademark clearance
We do not perform trademark searches, clearance, availability, or registrability checks on any Composition, business name, slogan, or other input or output of the Services. Conducting trademark and other intellectual property due diligence before adopting or using any logo, business name, or brand asset commercially is solely your responsibility, and we strongly recommend that you consult with a qualified trademark attorney in each jurisdiction in which you intend to operate. We do not provide legal advice, and no statement made by us, on the Services, or by our support staff constitutes legal advice.
(j) Third-party fonts and components
Some LOGO.com Design Components, including fonts and typefaces, are licensed from third parties and are subject to additional terms imposed by those third parties. Your right to use such fonts and components is limited to use as embedded within your Composition. You shall not extract, copy, redistribute, reuse, or sublicense any font, typeface, or other third-party component for any purpose other than as part of your Composition. Where applicable third-party licenses impose additional restrictions, those restrictions apply to you.
(k) Limited termination of the license
The license granted to you under subsection (c) is not terminated by, and is unaffected by, cancellation, suspension, expiration, non-renewal, or downgrade of your Subscription, or by deletion of your Account. The license terminates immediately and automatically only in the following limited cases: (i) you are subject to a chargeback or payment reversal in respect of the Subscription or Plan under which the Composition was generated, and the chargeback is not resolved in our favor; (ii) we suspend or terminate your Account for material breach of these Legal Terms (including breach of the restrictions in subsection (d) or the Prohibited Activities in Section 15); or (iii) you obtained the Composition through fraud, identity theft, payment fraud, or other misrepresentation. Upon any such termination, you must cease all use of any Composition for which the license has terminated, must remove the Composition from any commercial use, and must destroy any copies in your possession.
For clarity: (a) your access to the Services, including the brand kit, design tools, templates, hosted website, hosted email, Subdomains, and your Account dashboard, terminates with your Subscription, regardless of the perpetual nature of your license to the downloaded Composition; (b) we are under no obligation to generate new file formats, perform additional edits, or provide additional downloads for a Composition after your Subscription has ended; (c) the license granted to LOGO.com under subsection (f), and the restrictions and disclaimers in subsections (d), (g), (h), (i), and (j), survive termination of these Legal Terms and termination of your Account.
(l) Acknowledgement
By using the Services, by creating any Composition, by uploading any Uploaded Material, or by providing any input or material to the Services, you acknowledge that you have read, understood, and agreed to this Section, and you grant the licenses, waivers, and acknowledgements set out in it.
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, comment sections, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including text, writings, video, audio, photographs, graphics, comments, suggestions, ratings, reviews, or personal information ("Contributions"). For the avoidance of doubt, Contributions are content posted to public-facing or community-facing parts of the Services, and are distinct from Customer Brand Materials covered by Section 5.
Submissions of feedback, ideas, or feature suggestions ("Submissions") are assigned to us and may be used by us without restriction or compensation, for any purpose.
When you create or make available any Contribution, you represent and warrant that:
(a) you are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us to use, the Contribution as contemplated by the Services and these Legal Terms;
(b) the Contribution does not infringe the intellectual property, privacy, publicity, or other rights of any third party;
(c) the Contribution is not false, inaccurate, or misleading;
(d) the Contribution is not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation;
(e) the Contribution is not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable;
(f) the Contribution does not ridicule, mock, disparage, intimidate, or abuse anyone, and does not promote violence against any person or class of people;
(g) the Contribution does not violate any applicable law, regulation, or rule, including any law concerning child sexual abuse material or non-consensual intimate imagery; and
(h) the Contribution does not include offensive comments connected to race, national origin, gender, sexual orientation, gender identity, religion, age, disability, or other protected characteristic.
By posting any Contribution, you grant to LOGO.com and our Affiliates a non-exclusive, worldwide, royalty-free license to host, use, copy, reproduce, modify, adapt, publish, translate, broadcast, publicly display, and distribute that Contribution as reasonably necessary to operate the Services and to fulfill the purposes set out in Section 5(f). You retain ownership of your Contributions. You waive any moral rights in your Contributions to the maximum extent permitted by applicable law.
We have the right, in our sole discretion, to (i) edit, redact, or otherwise change any Contribution; (ii) re-categorize any Contribution to place it in a more appropriate location on the Services; and (iii) pre-screen, refuse, or remove any Contribution at any time, without notice. We have no obligation to monitor Contributions.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your Account and password. You are limited to one Account per person; you shall not share Account credentials, and you shall not create multiple Accounts to circumvent feature, trial, rate, or other limits. We may verify your identity for security or fraud prevention purposes. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that the username is inappropriate, obscene, or otherwise objectionable.
(a) Payment methods
We accept Visa, Mastercard, American Express, and Discover, and such other payment methods as we may make available at checkout from time to time.
(b) Accurate information and authorization
You agree to provide current, complete, and accurate purchase and Account information for all purchases made via the Services, and to promptly update your Account and payment information (including email address, payment method, and payment card expiration date) so that we can complete your transactions and contact you as needed. You represent and warrant that any payment method you provide is yours to use, that you are authorized to use it, and you authorize us to charge that payment method for the amounts due in respect of your purchases and any applicable Subscription renewals.
(c) Currency, taxes, and fees
All fees are stated in US dollars unless otherwise indicated at checkout, and are exclusive of any applicable taxes (including GST/HST/QST, VAT, sales tax, and use tax), which we will add as required by law. You are responsible for any foreign currency conversion fees, bank charges, and similar fees imposed by your payment provider. We may change prices at any time, subject to the renewal pricing notice in Section 9(f). We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
(d) Subdomains and top-level domains
Subdomains. Subdomains made available through the Services, including subdomains of any LOGO.com-operated domain such as hi.link, are first-party offerings of Verus Software Inc. and are not Third-Party Products under Section 12. Subdomains are made available to you on a revocable, non-transferable, non-exclusive basis tied to your active Account. We reserve the right, in our sole discretion and at any time, to revoke, reassign, modify, suspend, redirect, or take down any Subdomain, with or without notice and without liability, including (without limitation) for any of the reasons described in Section 21 (Right to Remove or Suspend). We make no representation that any Subdomain will continue to be available or will resolve to your content for any particular period.
Top-level domains. Custom top-level domain registration (for example, .com, .co, and other registry-administered top-level domains) is provided through our domain registrar partner(s) and is governed by Section 12 (Third-Party Products and Supremacy of Third-Party Terms). Top-level domain registration is subject to ICANN policies and to the registrar's registration and renewal policies, regardless of whether the domain is configured to point at a LOGO.com-hosted resource or at a third-party host. Section 12 governs all aspects of top-level domain purchases, including refund eligibility, transfer, expiry, and dispute resolution.
(e) Website services
Website services may be supplied to you directly through our own infrastructure, through one or more third-party website service providers, or through a combination of both, depending on the Plan you purchase and the configuration you select. First-party website services are governed by these Legal Terms. Website services supplied through third-party providers are Third-Party Products governed by Section 12 in addition to these Legal Terms.
(f) Order acceptance
We reserve the right to refuse any order placed through the Services, and may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
(a) Subscription Plans
We offer Plans on monthly, annual, and other recurring billing cycles. The features, fees, billing cycle, and any introductory or promotional pricing applicable to each Plan are described at checkout and in your Account dashboard. By subscribing, you agree to pay all fees applicable to your Plan, including taxes, on the recurring schedule shown.
(b) Automatic renewal
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING CYCLE FOR AN ADDITIONAL PERIOD OF THE SAME LENGTH AT THE THEN-CURRENT RENEWAL RATE. WE WILL CHARGE YOUR PAYMENT METHOD ON FILE, PLUS APPLICABLE TAXES, WITHOUT FURTHER NOTICE OR APPROVAL FROM YOU FOR EACH SUCH RENEWAL UNTIL YOU CANCEL.
By starting or maintaining a Subscription, you (i) authorize these recurring charges, including any applicable taxes and fees, on the payment method you provide, and (ii) acknowledge that you have read and understood this automatic renewal provision.
(c) Renewal reminder notification
For annual Subscriptions and other Subscriptions with a billing cycle of three (3) months or longer, we will send a reminder email to the email address associated with your Account before the renewal date, identifying the Subscription, the renewal date, the renewal amount, and the cancellation method. You are responsible for ensuring that the email address on file is current and that our emails are not blocked, filtered, or marked as spam.
(d) Free trials and trial-to-paid conversion
We may, from time to time and in our sole discretion, offer free trials of paid Plans on terms specified at the time the trial is offered. We are not obligated to offer free trials, and we may modify, suspend, or discontinue free trial availability at any time without notice. Where we offer a free trial, the following terms apply:
(i) you may be required to provide a valid payment method to start the trial;
(ii) AT THE END OF THE FREE TRIAL, YOUR PAYMENT METHOD WILL BE AUTOMATICALLY CHARGED FOR THE PLAN YOU SELECTED, AT THE THEN-CURRENT RATE, UNLESS YOU CANCEL BEFORE THE TRIAL ENDS;
(iii) we will send a reminder email at least three (3) days before your free trial converts to a paid Subscription, identifying the conversion date, the amount that will be charged, and how to cancel;
(iv) free trials are limited to one (1) per customer, household, IP address, device, and payment method;
(v) we reserve the right to refuse, revoke, or terminate any free trial where we reasonably suspect duplication, abuse, or fraud; and
(vi) free trial terms in effect at the time the trial is offered to you govern that trial.
(e) Cancellation
You may cancel your Subscription or free trial at any time, by either: (i) cancelling directly from your Account settings on the Services; or (ii) contacting us by any reasonable means, including by email to support@logo.com. Cancellation takes effect at the end of the then-current billing period (or, in the case of a free trial, at the end of the trial period). Following cancellation, you will retain access to the paid features for the remainder of the then-current billing period, your Subscription will not renew, and we will not provide a prorated refund for any unused portion (except as expressly provided in Section 11).
(f) Renewal pricing changes
We may change the renewal price applicable to your Subscription. We will notify you by email of any renewal price increase before the new price takes effect. If you do not wish to renew at the new price, you may cancel your Subscription before the renewal date in accordance with subsection (e). Continued use of the Services after the effective date of a price change constitutes your acceptance of the new price.
(g) Failed payments
If we are unable to charge your payment method on a renewal date or other scheduled charge date, we may attempt to charge again for a reasonable period and may notify you by email and request that you update your payment information. If we are unable to collect payment, we may suspend or terminate your access to paid features without further notice and without liability. You remain responsible for any unpaid amounts, and we reserve the right to recover unpaid amounts and reasonable collection costs.
(h) Plan changes
You may upgrade your Subscription at any time. The upgrade takes effect immediately and we will charge you the prorated difference for the remainder of the then-current billing period. Downgrades take effect at the end of the then-current billing period. We do not provide refunds for unused portions of higher-tier service.
(i) Discounts and promotional pricing
If your Subscription was purchased with a discount, promotional code, sale price, or other reduced price, the renewal will be charged at the then-current standard (non-discounted) rate, unless we expressly state otherwise. Subscriptions purchased at a discount, as part of a bundle, or in a transaction that included a free item are non-refundable, as set out in Section 11.
(j) Cross-references
Currency, taxes, and fees are addressed in Section 8(c). Refunds are addressed in Section 11. Promotions and discounts are addressed in Section 10.
(k) Credits and usage allowances
Some Plans include credits or usage allowances for specific features, including AI image generation credits, AI writing credits, storage allowances, and saved-Composition limits (collectively, "Credits"). Credits are offered at our sole discretion. We make no representation, warranty, or guarantee that any Credits will be made available, will be available in any particular quantity, will be available at any particular time, or will continue to be available in any future billing cycle. We may, in our sole discretion and at any time, modify, reduce, increase, suspend, revoke, or discontinue any Credits, any Credit allocation, any Credit-using feature, or the rate at which Credits are consumed, with or without notice and without liability.
Credits: (i) are allocated for the billing cycle in which they are issued and expire at the end of that billing cycle unless we expressly state otherwise; (ii) do not roll over to subsequent billing cycles; (iii) have no cash value, are non-transferable, and are non-refundable, including upon cancellation, downgrade, modification, or non-renewal of the Subscription; (iv) are revoked, in any unused balance, upon termination of the Subscription for any reason; and (v) are subject to fair-use, anti-abuse, and rate-limiting controls. Modifications to Credits or Credit-using features are not, in themselves, grounds for refund of the underlying Subscription.
From time to time we may offer promotional codes, discount codes, vouchers, sales, free trials, free items, bundles, or other promotional offers (each, a "Promotion"). Each Promotion is subject to its own specific terms and to the following general conditions:
(a) Promotions are valid only for the period stated and only for the products, services, customers, and channels identified;
(b) unless we expressly state otherwise, Promotions are limited to one (1) per customer, household, payment method, IP address, device, or Account, and may not be combined with any other Promotion;
(c) Promotions have no cash value, are non-transferable, and cannot be exchanged for cash or credit;
(d) we may modify, suspend, revoke, or terminate any Promotion at any time, including retroactively, where we reasonably suspect fraud, abuse, duplication, or breach of these Legal Terms or the Promotion's specific terms;
(e) any product, service, Subscription, Plan, item, or order purchased as part of a Promotion (including any discounted, bundled, or free component) is non-refundable in accordance with Section 11(b); and
(f) tax, shipping, third-party fees, and any non-promotional add-ons may still apply to a Promotion purchase, are charged at standard rates, and are non-refundable.
Where a Promotion converts a free trial into a paid Subscription, the recurring Subscription will renew at the then-current standard (non-discounted) rate at the end of each billing cycle, unless we expressly state otherwise.
(a) Satisfaction Guarantee and Standard Refund Window
We stand behind the Services. Subject to the exclusions in subsection (b), we offer a 14-day satisfaction guarantee for new paid Subscriptions: if you are not satisfied with the Services for any reason, you may request a full refund of the purchase price within fourteen (14) days of the original purchase date by emailing support@logo.com from the email address associated with your Account. Domain name registrations are non-refundable once registration has been submitted to the registry. The exclusions in subsection (b) apply to all refund requests, including those made under this satisfaction guarantee. The satisfaction guarantee does not constitute, and shall not be construed as, a warranty of merchantability, fitness for a particular purpose, or any other express or implied warranty (see Section 27); it is a contractual right of refund within the stated window for eligible purchases.
(b) Items not eligible for refund
Notwithstanding subsection (a) or any other provision of these Legal Terms, the following purchases are non-refundable, in whole or in part:
(i) Discounted purchases. Any product, service, Subscription, Plan, item, or order purchased at a discounted, reduced, sale, or promotional price, including any purchase made with a coupon code, promotional code, voucher, gift card, store credit, referral credit, partner offer, loyalty reward, free-trial conversion discount, or any other reduction from the standard list price, regardless of the size of the discount;
(ii) Bundled purchases. Any product, service, Subscription, Plan, or item that is sold or purchased as part of a bundle, package, multi-product offer, combination offer, or any other grouping of two or more items at a combined price, regardless of whether the individual components would be eligible for refund if purchased separately. This applies whether the bundle is presented as such at checkout or assembled by the customer using a discount code or Promotion. The customer may not partially refund or unbundle a bundle to seek a refund of one or more components;
(iii) Free, complimentary, or gifted items. Any product, service, Subscription, Plan, item, credit, upgrade, add-on, or other benefit provided at no cost, including any item received as part of a paid purchase, Promotion, contest, giveaway, beta program, referral program, or trial extension. Free items have no cash value and are non-refundable, non-transferable, and non-exchangeable;
(iv) Transactions including a free or complimentary item. Any transaction in which the customer receives a free, complimentary, gifted, or no-cost product, service, item, credit, or upgrade alongside a paid component. The entire transaction, including the paid component, is non-refundable. For clarity: where any portion of an order is non-refundable under subsections (i), (ii), (iii), or (iv), the entire order is non-refundable;
(v) Subscription renewals. Renewal payments for any Subscription, where the renewal period has commenced, regardless of whether the customer has used the Services during that renewal period;
(vi) Used services. Any service that has been substantially used or consumed, including (without limitation) logo files that have been downloaded in any high-resolution, vector, or commercial-use format; websites that have been published; email accounts that have sent or received messages; and domains that have been activated or pointed to live DNS;
(vii) Third-party products and services. Any merchandise, product, or service fulfilled or provided by a Third-Party Provider. Refund eligibility for Third-Party Products is governed by the applicable Third-Party Provider's policies. We are not responsible for any refund being possible at all, and we may, in our sole discretion, decline to offer any refund for Third-Party Products. Section 12 governs refunds and other remedies for Third-Party Products;
(viii) Domain name registrations. Domain name registrations are non-refundable once registration has been submitted to the registry;
(ix) Late requests. Any refund request submitted after the applicable refund window has expired;
(x) Add-ons and upgrades after the window. Add-ons, upgrades, additional users, additional storage, or other ancillary purchases made after the underlying Subscription is outside the 14-day refund window;
(xi) Custom or made-to-order work. Any custom design, custom development, or made-to-order service, once work has commenced; and
(xii) Accounts terminated for breach. Any Subscription or purchase associated with an Account that has been suspended or terminated by us for breach of these Legal Terms.
(c) Effect of refund
Where a refund is granted, the associated Subscription or service will be terminated immediately and access to paid features, files, and assets (including high-resolution and vector logo files, hosted websites, email accounts, and domains) will be revoked. We are not obligated to retain or restore data or files associated with the refunded purchase. The license to your downloaded Composition under Section 5(c) survives a refund.
(d) Chargebacks
You agree to contact us at support@logo.com to request a refund before initiating a chargeback or payment dispute with your card issuer or bank. Initiating a chargeback in respect of a charge that is non-refundable under subsection (b), or without first contacting us, is a breach of these Legal Terms. We reserve the right to (i) dispute the chargeback and provide the card issuer with a copy of these Legal Terms and your order history, (ii) suspend or terminate your Account, (iii) recover any chargeback fees, processing costs, and reasonable collection costs from you, (iv) terminate the license under Section 5(c) if the chargeback is not resolved in our favor, and (v) ban you, and any related person or affiliated account, from creating any new Account under any name or email address on a permanent basis.
(e) Acknowledgement
By completing a purchase, you acknowledge that you have read, understood, and agreed to this Section 11, and that you have had a fair opportunity to review the price, the discount, bundle, or free items applicable to the transaction, and the resulting non-refundability.
(a) Third-Party Products
Certain products and services made available through the Services are provided in part or in whole by third parties (each, a "Third-Party Provider", and any such product or service, a "Third-Party Product"). Categories of Third-Party Products include, without limitation, top-level domain name registration, website services (where supplied through a third party rather than offered first-party by us, see Section 8(e)), business email services, merchandise printing and fulfillment, and other partner products that we make available through the Services from time to time. Where a Third-Party Provider supplies a product or service, our role is limited to that of an authorized reseller, referral partner, or facilitator, as indicated. We are not a party to your agreement with any Third-Party Provider.
(b) Current Third-Party Providers
The current list of Third-Party Providers, the categories of products or services each provides, and links to their applicable terms of service, privacy policies, and refund policies are published on the Services and may be updated, supplemented, replaced, or removed by us at any time, in our sole discretion, with or without notice. By purchasing or using a Third-Party Product, you agree to the then-current terms of the applicable Third-Party Provider as published on the Services. We may add, change, or remove Third-Party Providers for any product or service category at any time without notice and without liability to you.
(c) Supremacy of Third-Party Terms
WHEN YOU PURCHASE, REGISTER FOR, OR USE A THIRD-PARTY PRODUCT, YOU ENTER INTO A SEPARATE CONTRACTUAL RELATIONSHIP WITH THE RELEVANT THIRD-PARTY PROVIDER, AND THAT RELATIONSHIP IS GOVERNED BY THE THIRD-PARTY PROVIDER'S TERMS OF SERVICE, PRIVACY POLICY, REFUND POLICY, ACCEPTABLE USE POLICY, AND OTHER APPLICABLE AGREEMENTS (COLLECTIVELY, "THIRD-PARTY TERMS").
TO THE EXTENT ANY THIRD-PARTY TERMS ADDRESS SUBJECT MATTER ALSO ADDRESSED IN THESE LEGAL TERMS (INCLUDING REFUNDS, CANCELLATIONS, RENEWALS, SERVICE AVAILABILITY, ACCEPTABLE USE, DATA HANDLING, INTELLECTUAL PROPERTY, AND DISPUTE RESOLUTION), THE THIRD-PARTY TERMS GOVERN YOUR PURCHASE AND USE OF THE RELEVANT THIRD-PARTY PRODUCT, AND THEY MAY SUPERSEDE OR IMPOSE OBLIGATIONS, RESTRICTIONS, OR REMEDIES THAT ARE DIFFERENT FROM OR IN ADDITION TO THOSE IN THESE LEGAL TERMS.
IF THERE IS ANY CONFLICT BETWEEN THESE LEGAL TERMS AND THE THIRD-PARTY TERMS IN RESPECT OF A THIRD-PARTY PRODUCT, THE THIRD-PARTY TERMS GOVERN AND PREVAIL FOR THAT THIRD-PARTY PRODUCT.
(d) Refunds, returns, and remedies for Third-Party Products
Notwithstanding any provision of Section 11 and notwithstanding any other provision of these Legal Terms, we are not responsible for, and do not guarantee, that any refund, cancellation, return, replacement, repair, or other remedy is available at all in respect of any Third-Party Product, in any case. We may, in our sole and absolute discretion, decline to offer any refund or other remedy whatsoever in respect of any or all Third-Party Products. You are not necessarily required to address a refund or other remedy request directly to the Third-Party Provider; we may, in our sole and absolute discretion, choose to attempt to obtain a refund or other remedy from the Third-Party Provider on your behalf. Any such attempt may or may not be successful, and any refund or other remedy, including one that we elect to pursue for you, is entirely dependent on, and conditional upon, the success of that attempt and the agreement of the Third-Party Provider to provide it. We make no representation, warranty, or guarantee that any such attempt will succeed, and we have no liability if it does not. Our liability in respect of any Third-Party Product is in any event limited to the amount actually received and retained by us from the Third-Party Provider for that specific transaction.
(e) No endorsement; LOGO.com role
We do not endorse, certify, or guarantee any Third-Party Product, and we are not responsible for any defect, failure, breach, error, omission, delay, refund, intellectual property dispute, data loss, or other harm arising from a Third-Party Product. We make no representation or warranty regarding the quality, accuracy, reliability, suitability, availability, or compliance of any Third-Party Product. We may add, replace, or remove Third-Party Providers from time to time without notice.
(f) Linked accounts and data sharing
To deliver Third-Party Products, we may share information about you and your account with the Third-Party Provider, and the Third-Party Provider may share information with us. The use of such information is governed by our Privacy Policy and the Third-Party Provider's privacy policy. By purchasing or using a Third-Party Product, you acknowledge that an account may be created for you with the relevant Third-Party Provider, that the Third-Party Provider may share information with us, and that we may share information with the Third-Party Provider, in each case as necessary to deliver the Third-Party Product.
(g) Acknowledgement and indemnity
By purchasing or using any Third-Party Product through the Services, you acknowledge that you have had the opportunity to review the relevant Third-Party Terms (links to which are published on the Services), and you agree to be bound by them. You agree to defend, indemnify, and hold us harmless from any claim, loss, damage, liability, or expense arising from your purchase or use of any Third-Party Product, except to the extent caused by our gross negligence or willful misconduct.
The Services may contain (or you may be sent via the Services) links to other websites ("Third-Party Websites") and articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, or other content originating from third parties ("Third-Party Content"), in each case other than Third-Party Products covered by Section 12. Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Website accessed through the Services or any Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Website or Third-Party Content does not imply our endorsement. If you decide to leave the Services and access any Third-Party Website or Third-Party Content, these Legal Terms no longer govern that access, and you should review the applicable terms and policies, including privacy and data gathering practices, of any such website. You agree to hold us blameless from any harm, loss, or damage arising from any Third-Party Website or Third-Party Content.
As part of the functionality of the Services, you may link your Account with online accounts you have with third-party service providers (each, a "Third-Party Account") by providing your Third-Party Account login information through the Services or by allowing us to access your Third-Party Account, in each case as permitted by the applicable Third-Party Account terms. You represent and warrant that you are entitled to disclose your Third-Party Account login information or grant us access, without breach of any agreement governing your use of the Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the Third-Party Account provider. By granting us access, you understand that we may access, make available, and store any content that you have provided to and stored in your Third-Party Account so that it is available on and through the Services, and we may submit to and receive from your Third-Party Account additional information as disclosed when you link your Account. Your relationship with the Third-Party Account provider is governed solely by your agreement with that provider. You may disable the connection between your Account and your Third-Party Accounts at any time through your Account settings.
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
You represent and warrant that (a) you are not located in, organized under the laws of, or a national or resident of any country or territory that is subject to comprehensive economic sanctions or trade embargoes administered by the Government of Canada, the United States, the European Union, the United Kingdom, or the United Nations; (b) you are not identified on any restricted-party, denied-party, sanctioned-person, or specially-designated-national list maintained by any of those authorities, and you are not owned or controlled by any such person; and (c) you will not use the Services in connection with the development, production, or use of weapons of mass destruction, or for any other purpose prohibited by applicable export control or sanctions laws. You agree to comply with all applicable laws and regulations in your use of the Services.
(a) Disclosure
The Services include features that use artificial intelligence (AI), including AI logo generation, AI image generation, AI text generation, and AI-assisted design. When you use these features, you are interacting with an AI system. AI features may be powered in whole or in part by models, software, and infrastructure operated by third-party AI service providers.
(b) Processing of data by AI systems
You acknowledge and agree that any and all data, materials, content, and information that you provide to us, that we collect in connection with your use of the Services, or that are generated on or through the Services, including (without limitation) Customer Brand Materials, Contributions, prompts and other inputs, Account information, business information, communications with us (including support requests and chat messages), and usage data, may be transmitted to, processed by, and used as inputs to artificial intelligence systems, including large language models ("LLMs"), image generation models, and other machine learning systems, whether such systems are operated by us or by third-party AI service providers engaged by us. Such AI systems may generate outputs from these inputs (including text, images, designs, analyses, summaries, classifications, and recommendations), and we may, in our sole discretion, provide those outputs to you (for example, as part of an AI feature), use them internally without providing them to you (including for operating, supporting, securing, personalizing, moderating, evaluating, and improving the Services), or not use them at all. Third-party AI service providers engaged by us to help operate or deliver the Services act as our service providers and are not Third-Party Providers under Section 12. Our processing of personal information in connection with AI systems is described in our Privacy Policy and is subject to Section 24. Nothing in this subsection limits the licenses granted to us under Section 5(f) or Section 6.
(c) Provenance markers
Outputs of AI features may include machine-readable provenance markers (including watermarks, metadata tags, content credentials, or similar techniques) that identify the output as artificially generated or manipulated, in compliance with applicable laws and self-regulatory codes (including Article 50 of Regulation (EU) 2024/1689, the EU AI Act). You shall not remove, alter, obscure, suppress, or attempt to defeat any such provenance marker, and you shall not use the outputs in a manner that misrepresents them as human-created where applicable law requires AI disclosure.
(d) Downstream disclosure
You are responsible for any further disclosure that your use of AI-generated content may require under applicable law in your jurisdiction or your audience's jurisdiction, including (without limitation) deepfake disclosure, advertising disclosure, election-content disclosure, or labelling of synthetic media. We make no representation that the provenance markers we apply are sufficient on their own to satisfy your downstream disclosure obligations.
(e) AI limitations
AI outputs may contain errors, inaccuracies, biases, or unexpected results. You are responsible for reviewing AI outputs before relying on or publishing them. The disclaimers in Section 27 apply to all AI outputs.
From time to time we may make features, services, or functionality available on a pre-release, alpha, beta, preview, evaluation, or early-access basis (each, a "Beta Service"). Beta Services are provided "as is" and "as available," may be modified, suspended, or discontinued at any time without notice, are not subject to any service-level commitment, and are not eligible for refunds. Your use of Beta Services is voluntary, and you acknowledge that Beta Services may contain bugs, errors, and incomplete features. Feedback you provide regarding Beta Services is governed by Section 6.
We may, from time to time, allow advertisers to display advertisements and other promotional information in certain areas of the Services, such as sidebar advertisements, banner advertisements, sponsored placements, or partner cross-promotions. Where we do so, we provide the space to place such advertisements; we do not endorse the advertised products or services, and we are not a party to any transaction between you and any advertiser. Your interactions with advertisers, and any purchases you make from advertisers, are subject solely to your agreement with the advertiser. Where third parties supply products or services through the Services that are integral to your purchase (rather than incidental advertising), the supremacy provisions of Section 12 (Third-Party Products) apply, not this Section.
We reserve the right, but not the obligation, to: (a) monitor the Services for violations of these Legal Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such user to law enforcement authorities; (c) refuse, restrict access to, limit the availability of, or disable any Contribution or any portion thereof, in our sole discretion and without limitation, notice, or liability; (d) remove from the Services or otherwise disable any files or content that are excessive in size or are in any way burdensome to our systems, in our sole discretion and without limitation, notice, or liability; and (e) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services. The rights in this Section 20 are in addition to, and not in limitation of, the rights in Section 21.
Without limiting any other right or remedy available to us, and notwithstanding any other provision of these Legal Terms, we reserve the right, in our sole and absolute discretion, with or without prior notice and without liability of any kind, to take any of the following actions:
(a) remove, disable, take down, restrict access to, or refuse to publish any Customer Brand Material, Composition, hosted website, hosted page, hosted email account, hosted email message, business card, social media post, design output, file, link, or other content associated with your Account, in whole or in part;
(b) suspend, deactivate, restrict, or terminate your Account or any Subscription, in whole or in part, with immediate effect;
(c) revoke, reassign, suspend, redirect, or take down any Subdomain associated with your Account;
(d) refuse to register, renew, or maintain any custom domain through our domain registrar partner(s) on your behalf, and refuse to point any custom domain at any LOGO.com-hosted resource;
(e) refuse to deliver, fulfill, process, or accept any current or future order, Subscription, or transaction;
(f) reverse, void, or refund any transaction; and
(g) take any other action we consider reasonably necessary or appropriate to protect our rights, our other users, the Services, or our reputation, or to comply with applicable law, regulatory request, or third-party demand.
We may exercise any of these rights for any reason or for no reason at all, including (without limitation): where we reasonably believe that you have engaged in abuse, fraud, harassment, infringement, harmful or illegal conduct, or breach of these Legal Terms or any policy applicable to the Services; where we receive a complaint, takedown request, abuse report, regulatory request, court order, or report from any third party or law enforcement agency; where we determine, in our sole discretion, that we disagree with your use of the Services or with the content you have created, posted, or maintained on the Services; where we determine that your use of the Services is inconsistent with the spirit or values of the Services; or where we simply determine that the action is appropriate.
We have no obligation to investigate, to provide an opportunity to respond, to give a reason, to give advance notice, or to act consistently as between users before taking any action under this Section 21. Our taking, or our declining to take, any action under this Section does not waive any other right or remedy. The licenses you have granted to us under Section 5(f) and Section 6 survive any action we take under this Section. Where we take action under this Section, you are not entitled to a refund except as expressly provided in Section 11.
The Services are provided on an "as available" basis. We do not provide a service-level commitment for standard Plans. Where we offer a service-level agreement (SLA) for higher-tier or enterprise plans, the terms of that SLA will be set out separately and will govern availability and remedies for those plans only. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on the Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services, subject to Section 9(f) (renewal price changes) and the material-changes notice in the Agreement section.
We cannot guarantee that the Services will be available at all times. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time and for any reason without notice to you. Nothing in these Legal Terms will be construed to obligate us to maintain or support the Services or to supply any corrections, updates, or releases.
We may, in our sole discretion, conduct experiments, A/B tests, beta tests, multivariate tests, and other testing of features, designs, prices, and pricing models, in which different users may receive different versions, features, prices, layouts, or experiences at the same time. Your participation in any such test is governed by these Legal Terms. We are under no obligation to disclose participation in any test, to maintain consistency between users, to extend any test feature beyond the test period, or to make any test feature available on a permanent basis.
(a) Privacy Policy
We care about data privacy and security. Your use of the Services is also governed by our Privacy Policy, available at https://logo.com/privacy-policy, which is incorporated by reference into these Legal Terms. By using the Services, you agree to the practices described in our Privacy Policy.
(b) Cross-border transfer
The Services are hosted in Canada and the United States and may be operated and supported from other jurisdictions where we or our service providers have facilities. By using the Services, you consent to the transfer, processing, and storage of your information in Canada, the United States, and any other jurisdiction in which we or our service providers operate.
(c) Canadian users (PIPEDA, Quebec Privacy Act)
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) for personal information of Canadian users, and with Quebec's Act respecting the protection of personal information in the private sector (the "Quebec Privacy Act") for personal information of Quebec residents. Quebec residents have specific rights under the Quebec Privacy Act, including rights of access, correction, portability, deletion (where applicable), and the right to be informed of automated decision-making. Our designated privacy officer can be contacted at privacy@logo.com.
(d) European Economic Area and United Kingdom users (GDPR, UK GDPR)
For users in the EEA and the UK, we process personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR. We process personal data on the lawful bases set out in our Privacy Policy. Cross-border transfers are made in accordance with applicable transfer mechanisms, including the EU Standard Contractual Clauses and the UK International Data Transfer Addendum, where required. EEA and UK users have rights of access, rectification, erasure, restriction, portability, and objection, and may lodge a complaint with their local supervisory authority.
(e) California and other US state users (CCPA/CPRA and similar)
For California residents, we comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, "CCPA"). California residents have rights to know, access, correct, delete, and limit the use of certain personal information, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising. We do not sell personal information for money. To the extent we share personal information for cross-context behavioral advertising, you may opt out by following the instructions in our Privacy Policy or by submitting a Do Not Sell or Share My Personal Information request. Residents of other US states with similar laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others) have analogous rights as described in our Privacy Policy.
(f) Data Processing Addendum
Business customers who process personal data of EEA, UK, or other regulated jurisdictions through the Services on behalf of their own end users may request our standard Data Processing Addendum (DPA), incorporating the EU Standard Contractual Clauses and the UK Addendum where applicable, by contacting privacy@logo.com.
(g) Children
The Services are intended for users at least eighteen (18) years old. We do not knowingly collect personal information from children, and we comply with the Children's Online Privacy Protection Act (COPPA) and analogous laws to the extent applicable. If we become aware that we have collected personal information from a child without verifiable parental consent, we will delete it promptly.
(h) Data breaches
In the event of a personal data breach affecting your information, we will notify you and applicable regulators in accordance with applicable law, including PIPEDA's breach reporting obligations, Quebec's confidentiality incident reporting obligations, GDPR's 72-hour notification rule, and applicable US state laws.
(a) Notifications under the DMCA
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes any copyright you own or control, please notify our Designated Copyright Agent using the contact information in subsection (c). A copy of your notification will be sent to the person who posted or stored the material. Pursuant to federal law, you may be held liable for damages if you make material misrepresentations in a notification.
All notifications must meet the requirements of 17 U.S.C. § 512(c)(3) and include: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list); (iii) identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it; (iv) information reasonably sufficient to permit us to contact the complaining party (address, telephone number, and email); (v) a statement that the complaining party has a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner.
(b) Counter notification
If you believe your own copyrighted material has been removed from the Services as a result of a mistake or misidentification, you may submit a written counter notification to our Designated Copyright Agent. To be effective, your counter notification must include: (i) identification of the material that has been removed or disabled and the location at which the material appeared before it was removed; (ii) a statement that you consent to the jurisdiction of the Federal District Court in which your address is located, or, if your address is outside the United States, for any judicial district in which we are located; (iii) a statement that you will accept service of process from the party that filed the notification; (iv) your name, address, and telephone number; (v) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and (vi) your physical or electronic signature.
(c) Designated Copyright Agent
Verus Software Inc., Attn: DMCA Agent, 3rd Floor, 422 Richards St, Vancouver, British Columbia V6B 2Z4, Canada. Email: dmca@logo.com.
(d) Canadian "notice and notice"
We are also subject to Canadian "notice and notice" obligations under sections 41.25 and 41.26 of the Copyright Act of Canada. Copyright owners may submit notices in accordance with that regime to dmca@logo.com or to the postal address above.
(e) Repeat infringers
In appropriate circumstances and in our sole discretion, we will disable or terminate the Accounts of users who are repeat infringers or who are repeatedly the subject of infringement notices.
These Legal Terms remain in full force and effect while you use the Services.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS (INCLUDING SECTION 21), WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT IN THESE LEGAL TERMS OR FOR VIOLATION OF ANY APPLICABLE LAW. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AT ANY TIME, WITHOUT WARNING.
Termination for convenience. Without limiting the foregoing or Section 21, we may terminate these Legal Terms, your Account, or your access to all or any part of the Services at any time, for any reason or for no reason, with or without notice. If we terminate without cause while you have prepaid fees covering a period after the effective date of termination, your sole and exclusive remedy, and our entire liability, is a pro-rata refund of those prepaid, unused fees or, at our election, an equivalent service credit. If we terminate or suspend for cause, including breach of these Legal Terms, the Prohibited Activities in Section 15, suspected fraud or abuse, chargeback, non-payment, or legal, regulatory, or reputational risk, no refund is due except as expressly provided in Section 11. Upon any termination, your right to access the Services and your Account ceases immediately, data is handled in accordance with Section 30, the provisions listed in Section 39 survive, and the license to your downloaded Composition survives except as provided in Section 5(k).
If we terminate or suspend your Account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive remedies. The licenses granted by you to LOGO.com, the disclaimers, and the limitations of liability survive termination, as set out in Section 39.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We make no warranties or representations about the accuracy or completeness of the Services' content or the content of any websites or mobile applications linked to the Services, and we will assume no liability or responsibility for (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature arising from your access to and use of the Services; (iii) any unauthorized access to or use of our secure servers or any personal information or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Services; (v) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by any third party; or (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Services.
IN ADDITION, WE MAKE NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, ORIGINALITY, UNIQUENESS, COPYRIGHTABILITY, TRADEMARK ELIGIBILITY, OR NON-INFRINGEMENT OF ANY COMPOSITION, LOGO, OR OTHER OUTPUT GENERATED USING THE SERVICES, OR OF ANY AI-ASSISTED OR ALGORITHMICALLY GENERATED CONTENT. SEE SECTIONS 5(g), 5(h), 5(i), AND 17.
NOTHING IN THE SERVICES, THE CONTENT, ANY COMPOSITION OR OUTPUT, OR THESE LEGAL TERMS CONSTITUTES LEGAL, TRADEMARK, INTELLECTUAL PROPERTY, FINANCIAL, TAX, OR OTHER PROFESSIONAL ADVICE. WE MAKE NO REPRESENTATION OR WARRANTY THAT YOUR USE OF THE SERVICES WILL ACHIEVE ANY PARTICULAR BUSINESS RESULT, REVENUE, RANKING, OR OUTCOME.
We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CAUSES, REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO THE CAUSE OF ACTION ARISING, OR (B) ONE HUNDRED US DOLLARS (US$100). THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
The limitations and exclusions of liability in this Section do not apply to: (a) your indemnification obligations under these Legal Terms; (b) gross negligence, willful misconduct, or fraud; (c) any breach of Section 4 (Intellectual Property Rights) or Section 5 (LOGO.com Content, Licensing, and Use Rights) by you; (d) amounts owed to third parties (including domain renewal fees and other Third-Party Product costs) where we have paid those amounts on your behalf; or (e) any liability that cannot be limited or excluded under applicable law.
Certain US state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If those laws apply to you, some or all of the above disclaimers or limitations may not apply, and you may have additional rights. Nothing in these Legal Terms excludes, restricts, or limits any right or remedy that cannot be excluded, restricted, or limited under the laws of your jurisdiction (including consumer protection laws). Where any provision of these Legal Terms is unenforceable against you under such mandatory laws, that provision applies only to the maximum extent permitted by those laws.
You agree to defend, indemnify, and hold harmless LOGO.com, our subsidiaries, Affiliates, and our respective officers, directors, employees, agents, and partners (collectively, "Indemnified Parties"), from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (a) your Contributions or Customer Brand Materials; (b) your use of the Services; (c) any breach of these Legal Terms; (d) any breach of your representations and warranties in these Legal Terms; (e) your violation of the rights of a third party, including intellectual property rights; (f) any overt harmful act toward any other user of the Services with whom you connected via the Services; or (g) your purchase or use of any Third-Party Product. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
(a) General
We will maintain certain data that you transmit to the Services for the purpose of operating, securing, and improving the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit. You agree that we shall have no liability to you for any loss or corruption of any such data, and you waive any right of action against us arising from any such loss or corruption. Data that you transmit to, or that is generated on or through, the Services may be processed by AI systems, including by third-party AI service providers, as described in Section 17(b).
(b) Files you have downloaded
Any file you have downloaded from the Services to your own device or storage is yours to keep, on the terms of the license in Section 5(c). Your continued possession of those files does not depend on your Subscription remaining active or your Account remaining open.
(c) Active paid Account
While you have an active, paid Subscription Account in good standing, we will keep your Compositions, Customer Brand Materials, and Account history accessible to you through the Account dashboard, in accordance with our Privacy Policy and the storage allowances applicable to your Subscription. We may impose reasonable storage allowances and retention periods at the Subscription level (for example, total media storage limits or maximum saved Compositions) and may notify you when you are approaching those limits.
(d) Free Plan Accounts
The Free Plan is provided "as is" with no retention, availability, or backup guarantees. We reserve the right, at any time and in our sole discretion, with or without notice and without liability, to deactivate, delete, suspend, or remove any Free Plan Account, any data or content stored in any Free Plan Account, and any Compositions, Customer Brand Materials, or other content associated with any Free Plan Account. Free Plan users are responsible for downloading and saving copies of any files they wish to retain. The 90-day post-cancellation retention in subsection (e) does not apply to Free Plan Accounts.
(e) After paid Subscription cancellation
After cancellation, downgrade, expiration, or non-renewal of a paid Subscription, we will retain your Account data and your Compositions and Customer Brand Materials for ninety (90) days, after which we may delete that data, subject to: (i) any longer retention required by applicable law; (ii) routine backup retention; (iii) retention of de-identified or aggregated data; and (iv) the perpetual license granted to us under Section 5(f). During that 90-day period you may reactivate your Subscription or upgrade to a new paid Subscription to restore your access. Files that you have already downloaded to your own device are not affected.
(f) After Account deletion
Upon your express deletion of your Account, we may delete your Account data after a reasonable transition period, subject to the same exceptions in subsection (e). Files that you have already downloaded to your own device are not affected.
(g) Export
You may export your Compositions, Customer Brand Materials, and other content from your Account at any time during the active period of your Account, in the file formats made available for your Plan.
(h) Usage and de-identified data
We may collect, generate, retain, and use technical, diagnostic, telemetry, and usage data relating to the Services, and data that has been aggregated or de-identified so that it does not identify you or any individual, for any lawful business purpose, both during and after the term of these Legal Terms. Such data is our property and is not subject to the retention, deletion, or export provisions of this Section 30.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically (via email and on the Services) satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
You waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or that require payments or the granting of credits by means other than electronic means.
We may send you transactional and Service-related communications, such as billing notices, renewal reminders, security alerts, and changes to these Legal Terms, and you may not opt out of these while you maintain an Account. Where permitted by applicable law, we may also send marketing communications, which you may opt out of at any time using the unsubscribe mechanism provided or through your Account settings.
These Legal Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in that province, without regard to conflict-of-laws principles. Subject to Section 33 (Dispute Resolution and Arbitration), the parties irrevocably consent to the exclusive jurisdiction of the courts of British Columbia for any matter not subject to arbitration.
(a) Informal negotiations
Before initiating arbitration or any legal proceeding, the parties agree to attempt in good faith to resolve any dispute, controversy, or claim arising out of or in connection with these Legal Terms (each, a "Dispute") through informal negotiation for at least thirty (30) days, beginning when one party gives the other written notice of the Dispute. The notice must describe the Dispute and the relief sought.
(b) Binding arbitration
Any Dispute that is not resolved through informal negotiation shall be referred to and finally resolved by arbitration administered by the ADR Institute of Canada, Inc. ("ADRIC") in accordance with its rules in force at the time the arbitration is commenced. The number of arbitrators shall be one (1). The seat of arbitration shall be Vancouver, British Columbia, Canada. The language of the arbitration shall be English. The substantive law governing the arbitration shall be the laws of the Province of British Columbia and the federal laws of Canada applicable in that province. For Disputes brought by an individual consumer, the arbitration may, at the consumer's request, be conducted by videoconference, telephone, or written submissions, or seated in the city closest to the consumer's residence, and, where required for this Section to be enforceable, we will pay the portion of the arbitration filing and administration fees that exceeds the court filing fee the consumer would otherwise have paid.
(c) Class action waiver
YOU AND LOGO.COM AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. YOU AND LOGO.COM EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ARBITRATION OR CLASS PROCEEDING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS, OR TO PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.
(d) Jury trial waiver
TO THE EXTENT ANY DISPUTE IS HEARD IN COURT RATHER THAN IN ARBITRATION, EACH PARTY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY.
(e) Coordinated or mass arbitration protocol
If, within any sixty (60) day period, twenty-five (25) or more substantively similar notices of Dispute or arbitration demands are filed against LOGO.com by or on behalf of multiple individuals represented by the same or coordinated counsel, the parties agree that the arbitrations will proceed in batches of fifty (50) at a time (or such other batch size as ADRIC determines), with batches selected from the queue, and that no later batch will commence until the prior batch has reached final award or settlement. The parties may also agree to use a different coordinated procedure offered by ADRIC. This subsection is intended to control costs and to enable orderly resolution of bulk filings, and is not intended to delay any individual claimant's relief unreasonably.
(f) Carve-outs
The following matters are excluded from arbitration and may be brought in the courts of British Columbia, Canada, to whose exclusive jurisdiction the parties consent: (i) any claim seeking to enforce or protect, or concerning the validity of, any party's intellectual property rights; (ii) any claim related to or arising from theft, piracy, invasion of privacy, or unauthorized use of the Services; (iii) any claim for injunctive relief; and (iv) to the extent applicable mandatory consumer protection law gives you a non-waivable right to bring or participate in a court proceeding or to complain to a consumer protection authority, any claim covered by that right, which this Section does not limit.
(g) Severability
If any portion of this Section 33 is found to be unenforceable in respect of a particular Dispute, that portion shall be severed and the remainder of this Section 33 shall continue in full force and effect with respect to that Dispute. If the class action waiver in subsection (c) is found to be unenforceable in respect of a particular Dispute, that Dispute (and only that Dispute) shall be heard in court rather than in arbitration, and the parties consent to the exclusive jurisdiction of the courts of British Columbia, Canada for that Dispute. The remainder of these Legal Terms is unaffected.
(h) Time limitation on claims
To the maximum extent permitted by applicable law, any claim or cause of action against LOGO.com arising out of or related to these Legal Terms or the Services must be filed within one (1) year after the claim or cause of action arose, or it is permanently barred.
(i) Right to opt out of arbitration
You may opt out of the agreement to arbitrate in this Section 33 (other than the jury trial waiver in subsection (d)) by sending an email to legal@logo.com with the subject line 'Arbitration Opt-Out' from the email address associated with your Account, stating your name and your intent to opt out, within thirty (30) days after you first accept these Legal Terms. Opting out does not affect any other provision of these Legal Terms, and these Legal Terms continue to apply, with Disputes resolved in the courts identified in Section 32. An opt-out applies only to the individual Account holder who submits it.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
California residents may exercise their rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), by emailing privacy@logo.com or by following the instructions in our Privacy Policy. California residents may cancel their Subscriptions in accordance with Section 9(e). California residents are entitled to the rights and protections of the California Automatic Renewal Law (BPC §17600 et seq.) with respect to their Subscriptions.
Notices to LOGO.com must be sent in writing by email to legal@logo.com and by registered mail to Verus Software Inc., 3rd Floor, 422 Richards St, Vancouver, British Columbia V6B 2Z4, Canada. Notices are deemed received on the earlier of the date of receipt or three (3) business days after the date of mailing. Notices to you may be sent by email to the address associated with your Account or by posting on the Services, and are deemed received on the date sent or posted.
We may assign or transfer these Legal Terms, in whole or in part, including all rights, obligations, and licenses granted by you (including the licenses in Sections 5(f) and 6), and any associated user data, to (a) any Affiliate, (b) a successor in interest in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, or (c) any other transaction permitted by applicable law, in each case without your consent and without notice. You may not assign or transfer these Legal Terms or any rights or obligations hereunder without our prior written consent. Any purported assignment in violation of this Section is void.
Neither party is liable for any failure or delay in performance under these Legal Terms (other than the obligation to pay fees) to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, fire, flood, earthquake, severe weather, pandemic, epidemic, public health emergency, war, terrorism, civil unrest, riot, government action, embargo, sanctions, labor dispute or strike (other than its own employees), failure or interruption of internet or telecommunications service, denial-of-service or other cyberattack, third-party hosting or cloud-service failure, and power failure.
The following Sections survive any termination or expiration of these Legal Terms: 4 (Intellectual Property Rights), 5 (LOGO.com Content, Licensing, and Use Rights), 6 (User Generated Contributions and Contribution License), 11 (Refunds, with respect to obligations accrued before termination), 12 (Third-Party Products and Supremacy of Third-Party Terms), 17 (AI Transparency and Provenance Markers), 21 (Right to Remove or Suspend), 24 (Privacy and Data Protection), 25 (Copyright Notice and Takedown), 26 (Term and Termination), 27 (Disclaimer), 28 (Limitations of Liability), 29 (Indemnification), 30 (User Data, Retention, and Export), 32 (Governing Law), 33 (Dispute Resolution and Arbitration), 36 (Notices), 37 (Assignment and Change of Control), 38 (Force Majeure), 39 (Survival), and 40 (General Provisions).
(a) No third-party beneficiaries; Downstream Parties
There are no third-party beneficiaries of these Legal Terms, except as expressly provided herein (including for our Affiliates with respect to any license granted to LOGO.com). For clarity: any customer may be acting in a personal, business, or agency capacity, and may use the Services on behalf of, for the benefit of, or in connection with other persons (including, without limitation, your business, your employer, your employees, your contractors, your clients, your end customers, your end users, your members, or other persons whose interests you represent or affect through your use of the Services, collectively "Your Downstream Parties"). Your Downstream Parties are not third-party beneficiaries of these Legal Terms, are not parties to these Legal Terms, have no right to enforce or rely on any provision of these Legal Terms against us, and have no claim against us for any matter arising from your use of the Services or from any content, Composition, Customer Brand Material, website, or other material you create, host, publish, or use through the Services on their behalf or in connection with them. Your relationship, agreements, and obligations with Your Downstream Parties are solely between you and them, and you are solely responsible for performing those obligations and for any claim, dispute, loss, damage, or liability arising from or relating to your relationship with Your Downstream Parties. The licenses you grant to us under Section 5(f) and elsewhere in these Legal Terms cover all Customer Brand Materials regardless of whether they relate to you or to Your Downstream Parties, in accordance with the agency warrant in Section 3(d).
(b) Headings and interpretation
Section headings are for convenience only and do not affect the interpretation of these Legal Terms. In these Legal Terms, 'including', 'includes', 'for example', and similar expressions mean 'including without limitation', whether or not those words are used; 'discretion' means sole and absolute discretion; and references to laws include their amendments and successors.
(c) Entire agreement
These Legal Terms, together with the Privacy Policy, the Data Processing Addendum (where applicable), the Promotion-specific terms, the Plan-specific terms in the product information presented at checkout, the published list of Third-Party Providers, and any Third-Party Terms (each as referenced in or incorporated by these Legal Terms), constitute the entire agreement between you and us with respect to the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written. Incorporated documents may add to (but, except as expressly provided, may not contradict) these Legal Terms. You acknowledge that, in entering into these Legal Terms, you have not relied on any statement, promise, assurance, or representation that is not expressly set out in these Legal Terms or the documents they incorporate, except in the case of fraud.
(d) No waiver; cumulative remedies
No failure or delay by either party in exercising any right under these Legal Terms operates as a waiver of that right. The remedies of each party under these Legal Terms are cumulative and in addition to all other remedies available at law or in equity.
(e) Severability and reformation
If any provision or part of a provision of these Legal Terms is determined by a court or arbitrator of competent jurisdiction to be unlawful, void, invalid, or unenforceable, that provision or part shall, to the minimum extent necessary, be modified to be enforceable while preserving the original commercial intent of the parties, and the remaining provisions continue in full force and effect.
(f) Construction and relationship of parties
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or your use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You waive any defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto. We are not responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, as further provided in Section 38 (Force Majeure).
(g) Equitable relief
You acknowledge that a breach of Section 4, Section 5(d), or Section 15 may cause us immediate and irreparable harm for which monetary damages would be an inadequate remedy, and you agree that we are entitled to seek injunctive and other equitable relief for any such breach, without any requirement to post a bond or prove actual damages, in addition to all other rights and remedies.
(h) Language
These Legal Terms are drafted in English. Any translation is provided for convenience only, and the English version prevails to the extent permitted by applicable law. The parties confirm that it is their express wish that these Legal Terms and all related documents be drawn up in English. Les parties confirment leur volonté expresse que les présentes conditions ainsi que tous les documents s'y rattachant soient rédigés en anglais.
Verus Software Inc., doing business as LOGO.com and Hi.link, 3rd Floor, 422 Richards St, Vancouver, British Columbia V6B 2Z4, Canada.
General inquiries: contact@logo.com
Support and refunds: support@logo.com
Privacy: privacy@logo.com
Legal notices: legal@logo.com
DMCA / copyright: dmca@logo.com
Phone: +1 236-244-9000