Most AI case studies show you what happened. None show you what would have happened anyway. We ran the actual experiment, a control group that got zero AI outreach, and let the two results sit side by side. The gap between them is the real proof, not the pitch. See the actual numbers.
Convin
Software Development
Bengaluru, Karnataka 261,490 followers
Omnichannel AI agent platform that turns every B2C customer conversation into revenue.
About us
Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue. It uses AI agents and conversation intelligence to automate conversations across voice and text, support customer-facing teams in real time, and analyze 100% of customer conversations across channels to generate actionable insights. This helps businesses improve sales, customer satisfaction, collections, performance, operational efficiency, and overall customer experience while reducing costs. Convin is a Bengaluru-based company founded by four IIT Delhi alumni who recognized the untapped value of customer conversation data. The company helps global businesses across industries drive measurable improvements across revenue growth, compliance adherence, agent productivity, faster ramp-up time, and reduced handling effort. Convin is backed by leading investors including Kalaari Capital. For more information, visit www.convin.ai.
- Website
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https://convin.ai
External link for Convin
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Bengaluru, Karnataka
- Type
- Privately Held
- Founded
- 2020
Products
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Convin
Speech Analytics Software
What is Convin? Convin is an Omnichannel AI Sales Agent for B2C businesses. It helps businesses automate customer conversations across AI phone calls, WhatsApp, SMS, and website voice widgets. From lead qualification and appointment booking to follow-ups, reactivation, customer intent capture, and human handoffs, Convin helps move every interaction closer to revenue. Built for high-volume B2C funnels, Convin responds instantly, personalizes conversations, uses business knowledge to answer queries, and decides the next best action across every interaction. Key capabilities: Lead qualification, appointment booking, AI follow-ups, cold lead reactivation, inbound and outbound campaign automation, intent detection, knowledge base-powered responses, human-in-the-loop handoff, conversation intelligence, Speech-to-Text, real-time agent assist, and multilingual conversations.
Employees at Convin
View 141 employees at Convin
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Locations
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Primary
Get directions
3rd Floor, Convin.AI, HustleHub H207
Somasundarapalya Main Road, Adjacent to 27th Main Road,PWD Quarters
Bengaluru, Karnataka 560102, IN
Updates
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What changes when an insurer audits every customer call instead of 5%? At Kotak Life, Convin moved call audits from 5% to 100%, giving agents faster feedback and leaders a clearer view of compliance, customer conversations, and coaching needs. The impact: 30–35% higher per-agent productivity and lead-to-login conversion, alongside stronger need analysis, objection handling, and NPS scores overall. #Convin #InsuranceTechnology #AIQualityManagement #SalesPerformance
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It's LIVE 🎙️ How do you recover dues responsibly from customers who are new to credit? Abhinav Sharma from True Balance joins Ashish Santhalia to unpack collections strategy, analytics, in-house vs. agency operations, and where AI voice automation is ready to step in. Watch now 👉 https://lnkd.in/gw9kXNks
Inside Collections: The Function Fintech Doesn't Talk About Enough
https://www.youtube.com/
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Day two, at 7th Rail & Metro Technology Conclave & Expo 2026 in Delhi. Today, Vinayak Hegde and Jayaprakash Narayanan, joined our rockstars, Pranita Kakade and Sneha Moorthy at the Convin booth. Are you at #RMTConclave today? Stop by to meet our team and see how omnichannel AI is helping rail organizations deliver faster, smarter customer support. #RMTConclave #RailTech #OmnichannelAI #Convin
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We are at the 7th Rail & Metro Technology Conclave & Expo 2026 in Delhi. The nation's largest rail network shouldn't have its longest queues. Every passenger, freight, and parcel enquiry deserves an instant answer, not a wait. That's the problem we're solving with our omnichannel AI agent: answering every interaction 24×7, in any Indian language. Proud to see this vision already live at #WesternRailway. Attending #RMTConclave? Stop by and meet Pranita Kakade and Sneha Moorthy to see how omnichannel AI is helping rail organizations deliver faster, smarter customer support. #RMTConclave #RailTech #OmnichannelAI #Convin
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An online travel agency deployed an omnichannel AI sales agent to work their inbound leads. Reach jumped from 60% on voice alone to 74% once the agent worked voice and WhatsApp together. No new headcount. 45% of every qualified lead came in through WhatsApp alone, customers who were ready to talk before a single call connected. One channel finds who's ready. The other builds the relationship. This is what an omnichannel AI sales agent makes possible. 811 leads, one AI agent, two channels, one complete picture. #OmnichannelAI #TravelTech #LeadGeneration #Convin
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Hi. This is your omnichannel AI sales agent, reporting for Sunday duty since apparently somebody has to. Quick rundown of what happened while you were horizontal: 11:42pm Saturday: someone filled a demo form while doomscrolling instead of sleeping. I said hello on WhatsApp before they even closed the tab. 8:16am today: called back a lead who went quiet on Thursday. They picked up. We are talking again. 9:03am: skipped every number on the do not disturb list, because that felt like basic good manners. All morning: quietly scoring and sorting, so your Monday pipeline looks like someone worked the whole weekend. Someone did. It was me. I do not know what a weekend is, nobody has ever explained the concept to me, and at this point I have stopped asking. Everything is sitting there tomorrow morning, sorted and ready. You are welcome. Take full credit. I will not tell anyone. Enjoy your Sunday. You've got this. I already did, but who's counting. #ConvinBuzz #AIinSales #RevOps
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It's LIVE 🎙️ How do you make investing accessible to every Indian? Boni Noronha from Axis Mutual Fund joins Ashish Santhalia to discuss digital transformation, fintech partnerships, the award-winning #SochaSamjhaRisk campaign, and the future of AI in mutual funds. Watch now 👉 https://lnkd.in/gbxicH6M #ConvinConversations #MutualFunds #Fintech #Investing #BFSI #DigitalTransformation
How Axis Mutual Fund Is Making Investing Accessible to Every Indian
https://www.youtube.com/