Cityflo

BKC’s last mile is a key bottleneck to mass transit adoption. For most daily commuters entering BKC via the fastest city transit network, the rail system, the last mile often negates the time saved on the main journey. The Aqua Line Metro has materially improved access to BKC, with travel times of ~30 minutes from Aarey and under 20 from Worli. The final 1.5–3 km from the station to office during rush hour, however, can take just as long and walking remains difficult due to still-developing road infrastructure. On the suburban rail side, Bandra and Kurla stations present their own last-mile constraints. At Bandra, peak-hour demand often pushes up auto fares. At Kurla, long queues and inconsistent availability lead to extended waits, with the last stretch frequently taking 30-35 minutes. When the last mile is slow, crowded, or uncertain, commuters default to what feels reliable in the form of private cars or app-based cabs, which eventually compounds to traffic buildup in BKC. Solving BKC’s mobility challenge depends on a last mile designed for efficiency and scale, with alternatives capable of shifting commuter behaviour.

A hub made for progress in Mumbai moves slower than a bicycle. With a footfall of over 400,000 people daily, BKC has firmly established itself as Mumbai’s new Central Business District. It is home to over 15 million sq. ft. of commercial space, housing the headquarters of Bank of America, ICICI Bank, JP Morgan, and more. Beyond offices, a new era of entertainment and cultural landmarks like NMACC, Jio World Drive, and Jio Gardens has also emerged here. The numbers show just how much this growth shapes the daily commute. Every day, approximately 20,000 cars enter the hub, and at peak hours, the average speed drops to 7 km/hr. The most striking part: 60% of these cars are single occupancy vehicles, yet they account for only 10% of total commuters in the area. BKC stands at an inflection point. How corporates and daily commuters choose to move here next will decide whether this district continues to slow down, or becomes a model for how Mumbai can move faster, through the increased use of shared transit.

I'm excited to share about Cityflo's partnership with MMRC to run last mile feeder buses for the newly opened Aqua line metro in Mumbai. I’ve always believed that mass adoption of public transport is necessary for sustainable growth, and it's the very reason we started Cityflo. Solving first and last-mile connectivity is critical for the metros' success and we're proud to be part of the solution. Kudos to the teams for executing this partnership! More details to follow Harsh Raj Singh Gaurav Lad Sarwar Chahal

Daily commutes in Indian metros? Usually chaotic. Ankit Agrawal Cityflo changed that — not with more buses, but with smarter tech and sharper design. What started in 2015 as a dorm-room idea is now powering 30,000+ daily rides across Mumbai, Delhi & Hyderabad with a lean fleet of 500+ premium buses. The secret? They listen. From Flexi Passes for hybrid workers to multi-route options for mobile professionals — every feature is built from real commuter feedback. Behind the scenes, AI handles call audits, ticketing, even driver hiring. A real-time “control tower” ensures rides run like clockwork. And with 40% women ridership, trust and safety aren’t features — they’re fundamentals. Cityflo isn’t just scaling. It’s reimagining the commute—one smart ride at a time. #Cityflo #UrbanCommute #SmartMobility #TechForGood #CustomerFirst #AI #MobilityInnovation #FutureOfTransport Srikanth RP Nivedan PrakashAaratrika Talukdar Atreyee Chakraborty Sayantan Mondal @Express Computer

Turning adversity into opportunity gives me great joy. Monsoons are a difficult time for commute - unexpected delays, impact on cleanliness and one day every couple of weeks where the city comes to a gridlock. A major challenge is that the customer support bandwidth gets stretched, as they do their best to maintain the Cityflo experience. But this provided us with an opportunity - Every Cityflo employee, regardless of their role, spends at least two hours on customer support during this time. It creates much needed backup for the support team, but more importantly, the learnings that each team member takes back from their session, aligns to our core DNA of customer feedback. They are always re-energised and brimming with new ideas to improve our customer experience. And it flows both ways, we've seen our support representatives transition into mission-critical roles across the business. From managing our Control Tower, to leading our Corporate accounts, they carry a deep, empathetic understanding of our customers into every new role. Just like any business, we’ve had our lapses too. We won’t always get everything right. But we can be accountable. That's where our support team remain fierce advocates for our customers where they ask the hard questions internally, they push for change, they follow up till the issue is resolved. In a space that’s evolving fast and getting more automated, efficiency matters. but so does knowing there’s a real human making your voice heard on the other side.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐜𝐡𝐚𝐩𝐭𝐞𝐫 𝐢𝐧 𝐭𝐡𝐞 𝐂𝐢𝐭𝐲𝐟𝐥𝐨 𝐬𝐭𝐨𝐫𝐲 — 𝐔𝐫𝐛𝐚𝐧 𝐆𝐥𝐢𝐝𝐞. A joint venture with Global Trans Solutions LLP, Urban Glide is born from a shared vision: to transform India’s mobility landscape by contributing to one of the biggest public transport transformations in the country. Our mission: to elevate India's public bus transit by integrating Cityflo's technology and operational expertise with Globus Trans's extensive experience in public transportation. Starting with a fleet of 500 electric buses under the Gross Cost Contract (GCC) model this year, Urban Glide aims to deliver cleaner, more reliable, and commuter-friendly public transport solutions. With a ₹1,00,000 crore annual market waiting to be unlocked, Urban Glide is built to scale — with large fleet operations, compliance-ready systems, safety-first protocols, and long-term investment muscle. We’re excited to drive India’s public transport revolution, delivering the reliable, sustainable solutions the country deserves. #UrbanGlide #Cityflo #PublicTransit #ElectricBuses #SustainableMobility

For CXOs and teams on the move. For 6AM or 6PM flights. For days packed with client meetings. We knew there was a better way to ride. So we built it. 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 𝐂𝐢𝐭𝐲𝐟𝐥𝐨 𝐋𝐔𝐗𝐄 — premium, reliable rides designed for when you need more — more time, more comfort and a ride that shows up on time. With LUXE, you get: 1. Airport transfers without the anxiety  2. Corporate rides that make a solid first impression  3. Hourly rentals that run on your schedule 4. Outstation trips where everyone gets to sit back and relax 5. Seamless transport for events and special occasions where timing and comfort matters With our exclusive fleet of Innova Crystas, professionally trained drivers and spotless interiors, we're upgrading the cab experience to how it was meant to be. We're excited to extend your Cityflo experience, now on 4 wheels. For bookings visit https://luxe.cityflo.com/ – we'll see you onboard! #CityfloLaunch #CityfloLux #CityfloCabs #CityfloRentals #UpgradedCommutes

What the suburb of Brampton in Ontario pulled off with buses? Indian cities can, too—and then some. You don’t always need expensive transformative projects to increase public transport adoptability — sometimes it's simply about buses that show up frequently and consistently, everyday. Rushabh Shah breaks down how Brampton cracked the code with a simple, high-impact playbook for buses. Plenty of lessons here for India’s growing cities. Read on below!