Chat360

As customer demand grows, scaling support by adding more agents isn’t always the answer. A D2C brand transformed its customer support operations with Chat360, automating high-volume queries, accelerating response times, and delivering seamless support around the clock. Key Results: 65% of customer queries auto-resolved 35% faster first response time 24/7 AI-powered customer support 100% ticket automation See how leading brands are using Chat360’s Agentic AI Chatbot to deliver exceptional customer experiences while improving operational efficiency. Read the full case study: https://lnkd.in/dzspBWtx #Chat360 #AgenticAI #CustomerSupport #CustomerExperience #EnterpriseAI #Automation

AI shouldn't stop at conversations. It should qualify leads, automate workflows, resolve customer queries, and drive measurable business outcomes. That's what Chat360 Agentic AI is built for turning customer interactions into action. Learn more: https://www.chat360.io/ #Chat360 #OmnichannelAI #AgenticAI #EnterpriseAI #CustomerExperience

Some conversations continue long after the event ends, and that’s exactly what WhatsApp Business Summit India 2026 has been for us. As a proud Meta Tech Partner, we had the privilege of engaging with the Meta team, customers, and enterprise leaders who are actively shaping the future of customer engagement. The conversations went far beyond messaging, they centered on how businesses can build experiences that are intelligent, proactive and genuinely helpful. One insight stood out to us: customers no longer expect businesses to simply respond. They expect businesses to understand, guide, and resolve. As Agentic AI continues to evolve, that's becoming the new standard. Thank you to everyone who visited the Chat360 booth, shared your challenges, and explored how we're helping enterprises build intelligent, scalable customer journeys. A special thank you to Nayani Nasa, Saurabh Bhatt, Arzan Singpurwalla, and the entire Meta team for hosting such a thoughtful and forward-looking event. The conversations from WABS are still continuing and we're excited to help shape what comes next. Team Chat360: Sunnyraj Agarwal, Shivam Verma, Ekta Kulkarni, Milind Pathak, Amit Shanawad, Ankit Shah, Arsalan Kazi, Dost Mohammed, Sophie Mathews #Chat360 #WhatsAppBusinessSummit #MetaBusinessPartner #AgenticAI #WhatsAppBusiness #CustomerExperience #ConversationalAI

A new milestone. A bigger vision. A stronger future. We're proud to announce the inauguration of Chat360's new office another significant milestone in our journey of building the world's leading Omnichannel Agentic AI Platform. This new workspace is more than an expansion of our presence. It reflects our continued growth, our commitment to innovation, and our investment in building enterprise-grade Agentic AI solutions that help businesses deliver exceptional customer experiences at scale. As we continue to grow, we're focused on empowering enterprises with intelligent AI agents that transform customer engagement, automate operations, and drive measurable business outcomes. A heartfelt thank you to our customers, partners, and the incredible Chat360 team who have made this milestone possible. Here's to building the future of enterprise AI together. #Chat360 #Milestone #Omnichannel #AgenticAI #EnterpriseAI #ArtificialIntelligence #CustomerExperience #Innovation #BusinessGrowth #TeamChat360 #MetaBusinessPartner #GooglePartner #MicrosoftPartner Sunnyraj Agarwal, Shivam Verma, Ekta Kulkarni, Milind Pathak, Sabu Rozario, Irwin Pereira, Satyam Tripathi, Samarth Sharma

Join us tomorrow at WhatsApp Business Summit India 2026. Chat360 is participating in WhatsApp Business Summit India 2026 where we'll be showcasing how AI Agents and the WhatsApp Business Platform are helping businesses to build intelligent, scalable customer experiences. Visit us to explore our Agentic AI-powered solutions and connect with our team. 7 July 2026 Jasmine Hall 1, JWCC, BKC, Mumbai See you tomorrow. #Chat360 #WhatsappBusinessSummit #WhatsappBusiness #CustomerExperience #AIAgents

Big news for Chat360. We're delighted to welcome Milind Pathak as our new Chief Operating Officer. Milind brings 25+ years of experience scaling messaging, CPaaS, and digital businesses across global markets — including marquee leadership roles at Route Mobile / Proximus Global, Paytm, Madhouse (WPP), and more. As COO, he will lead operations, go-to-market and global expansion as we grow our Agentic AI platform well beyond the 400+ brands we serve today. His arrival marks an exciting new phase for Chat360 in scaling trusted, enterprise-grade Agentic AI to businesses everywhere. Welcome to the team, Milind. #Chat360 #Leadership #COO #LeadershipAnnouncement #AgenticAI #GenerativeAI #EnterpriseAI #ConversationalAI #CustomerExperience #DigitalTransformation #MetaBusinessPartner #GooglePartner #MicrosoftPartner #CPaaS #EnterpriseGrowth Sunnyraj Agarwal, Shivam Verma

Healthcare Summit 2026 brought together healthcare leaders, CIOs, CTOs, digital transformation experts, and innovation leaders for a day of insightful discussions on the future of healthcare. The summit featured thought-provoking keynote sessions, expert-led conversations, and meaningful networking opportunities centred around the transformative potential of Agentic AI, conversational experiences, and digital engagement in healthcare. A special thanks to Nayani Nasa from Meta for delivering an insightful keynote on the future of Meta Business Messaging and its growing impact on businesses. We extend our sincere gratitude to all speakers, partners, attendees, and collaborators whose contributions made the event a success. The conversations and insights shared throughout the day reinforced the industry's commitment to building more connected, accessible, and patient-centric healthcare experiences through Agentic AI, intelligent automation, and innovative communication technologies. #HealthcareSummit2026 #AgenticAI #HealthcareInnovation #DigitalHealth #HealthcareLeadership #MetaBusinessMessaging #PatientEngagement #DigitalTransformation #Chat360 #FutureOfHealthcare Sunnyraj Agarwal, Shivam Verma, Ekta Kulkarni, Milind Pathak, Amit Shanawad, Sabu Rozario, Irwin Pereira, Satyam Tripathi, Samarth Sharma

3 Days To Go! The countdown has begun for Healthcare Leadership Session 2026, hosted by Chat360 in collaboration with Meta. Join healthcare leaders, CIOs, CTOs, CMOs, and digital transformation heads for an exclusive session on how Agentic AI, WhatsApp Business Messaging, and WhatsApp Voice AI are reshaping patient engagement, diagnostics workflows, and healthcare operations. Date: 24 June 2026 Time: 10:00 AM – 1:00 PM Venue: Meta Office, Gurugram Be part of a focused discussion on the next era of healthcare automation, powered by Chat360’s Agentic AI and the Meta Business Messaging ecosystem. Register now to confirm your seat. https://www.chat360.ai/ #HealthcareLeadershipSession #HealthcareAI #AgenticAI #WhatsAppBusiness #VoiceAI #Meta #Chat360 #HealthcareAutomation Sunnyraj Agarwal Shivam Verma Ekta Kulkarni Amit Shanawad Irwin Pereira Sabu Rozario

A voice shaping the future of healthcare is joining the conversation. We are excited to announce Nayani Nasa, Strategic Partnerships, Meta, India as the Keynote Speaker at Healthcare Summit 2026 by Chat360 × Meta. Discover how Agentic AI conversations are transforming healthcare from smarter patient engagement to intelligent digital experiences. Join healthcare leaders for: 1. Real-world Agentic AI insights 2. Industry perspectives 3. Conversations shaping tomorrow’s care ecosystem 24 June 2026 10:00 AM – 1:00 PM Meta Office, Gurugram Secure your registration today. https://lnkd.in/dS93iV8S #Chat360 #Meta #AgenticAI #HealthcareSummit2026 #HealthcareInnovation Sunnyraj Agarwal Shivam Verma Ekta Kulkarni Amit Shanawad Irwin Pereira Sabu Rozario Rani Ghogale