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There are many reasons why it might look like the sync client is not syncing.
Collection of known reasons and checks will help users to resolve their issues.
Sync client running?
Check internet connection?
Sync is paused?
Files / folders not selected to sync in selective sync settings?
Can you access the files in the web browser?
If a new file / folder is not synced to your laptop
check if your local disc has sufficient free disc space
check if the download limit is hit, and acknowledge to sync files in the selective sync view
Are there conflict files?
Are the files changed on an external storage (windows network drive mount) on the server?
Missing file listed in Activities tab in list "not synched"?
Are there error messages? Press F12 to find detailed infos in the sync client log
There are many reasons why it might look like the sync client is not syncing.
Collection of known reasons and checks will help users to resolve their issues.
not complete ...