Skip to content
This repository was archived by the owner on Aug 21, 2026. It is now read-only.
This repository was archived by the owner on Aug 21, 2026. It is now read-only.

Sync Client not syncing #389

Description

@felixboehm

There are many reasons why it might look like the sync client is not syncing.
Collection of known reasons and checks will help users to resolve their issues.

  • Sync client running?
  • Check internet connection?
  • Sync is paused?
  • Files / folders not selected to sync in selective sync settings?
  • Can you access the files in the web browser?
  • If a new file / folder is not synced to your laptop
    • check if your local disc has sufficient free disc space
    • check if the download limit is hit, and acknowledge to sync files in the selective sync view
  • Are there conflict files?
  • Are the files changed on an external storage (windows network drive mount) on the server?
  • Missing file listed in Activities tab in list "not synched"?
  • Are there error messages? Press F12 to find detailed infos in the sync client log

not complete ...

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions