Kommo
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(Formerly amoCRM)
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Kommo Reviews — Pricing, Features & The Honest Take
Kommo Overview
What is Kommo?
amoCRM provides customer with access to major messenger platforms that makes connecting with audiences a breeze. Users can create their own chatbots with amoCRM’s code-free chatbot builder, and ensure that their business is online 24/7, at any capacity. The platform also offers great analytics and metrics. Lead generation on the platform is simple with amoCRM’s easy-to-use integrations and web forms. All events are stored in the lead card, including call recordings, tasks, and chat messages.
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What Kommo is best for?
How does Kommo compare to Pipedrive?
What are the pros and cons of Kommo?
Kommo Product Details
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Kommo Pricing
Kommo Features
AI Call/Text Automations / Virtual Agent
AI Lead Scoring
API / Webhooks / Integrations
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Communications (Calls, SMS, Email unified inbox)
Contact / Company Database
Contact Management
Custom UI / Custom Fields / View Customizations
Customer Feedback Management
Customer Portal / Client-Facing Portal
Customer Segmentation
Customer Support / Ticket / Case Management
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Document Management Add-on
Document Storage / Templates
Drip Campaigns / Automation Sequences
Duplicate Management / Data Cleaning
E-Signing / Contract Signing
Email Integration / Tracking
Email Marketing
Email Marketing / Bulk Email Campaigns
Forecasting / Leaderboards / Team Performance Metrics
Integration Marketplace / Prebuilt Connectors
Integration with ERPs / Accounting
Landing Pages / Forms / Lead Capture
Lead / Prospect Management
Lead Management
Lead Management / Lead Routing
Live Chat
Marketing Automation
Marketing Automation / Mass Emailing
Mobile Access
Mobile App
Mobile App Support
Multi-Location / Branching Management
Multi-user / Team Collaboration / Roles
On-Premises Deployment
Open Source
Opportunity / Pipeline Management
Order Management
Pipeline / Opportunity Management
Product Catalog
Quotes/Proposals
Quoting & Invoicing
Recruitment / CV / Consultant Management
Reporting & Analytics
Reporting & Dashboards
Role-Based Access Control
Role-based permissions / User Roles & Security
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Social Media Posting / Scheduling
Survey Management
Task / Activity Management & Reminders
Task Management
Tasks & Activity Management (follow-ups, reminders)
Territory Management
Third-party Integrations
Trigger-Based Workflows
User Permissions
Workflow Automation
Kommo Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 02, 2026
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