Built for B2B teams who want more from their marketing

Turn B2B contacts into long-term customers with personalized, automated marketing.

Speed up sales and reduce manual work

Use our AI agents to build smart email, mobile, and web journeys that guide buyers from first click to first order.

Great campaigns, without the wait

Build and automate campaigns for email and web, using Dotdigital’s drag and drop editor and program builder. No need for technical teams or design support.

Personalize every step of the journey

Show dynamic product recommendations, banners and pricing, including trade discounts and VAT variations. Help buyers discover products and services they’ll love - based on their interests and purchasing behavior.

Würth UK boosts sales by £800k with personalization

Make customers feel valued from day one

Set up welcome programs, celebrate milestones, and start conversations through SMS, WhatsApp, and live chat, making buyers feel supported throughout their journey.

Real relationships, automated loyalty

Run loyalty programs where your marketing already lives, with Dotdigital Loyalty. Set up rewards, trigger personalized retention journeys, and get AI insights on how your program is performing without extra tools, logins, or complexity.

Know who's ready for the next conversation

Automatically score contacts based on engagement and use those insights to trigger campaigns, personalize content, update lists, and alert sales at the perfect moment to follow up.

Effortless online ordering

Use onboarding emails and chat guidance to help customers get started. Automate updates and reminders so your team spends less time chasing orders and more time supporting customers.

Connect your B2B tech stack

Connect Dotdigital to Shopify, Adobe Commerce, Salesforce, Microsoft Dynamics and hundreds of other B2B tools. Push data into Dotdigital in real-time to create smart audience segments, personalize pricing, and automate campaigns.

Serious about security

As an ISO 27001-accredited business, compliance is built into our platform, so you can rest assured that all data handling meets regulatory standards and gets handled with care and respect.

Turn complex catalogs into confident purchases