Speed up sales and reduce manual work
Use our AI agents to build smart email, mobile, and web journeys that guide buyers from first click to first order.
Great campaigns, without the wait
Build and automate campaigns for email and web, using Dotdigital’s drag and drop editor and program builder. No need for technical teams or design support.
Personalize every step of the journey
Show dynamic product recommendations, banners and pricing, including trade discounts and VAT variations. Help buyers discover products and services they’ll love - based on their interests and purchasing behavior.
Würth UK boosts sales by £800k with personalization
Make customers feel valued from day one
Set up welcome programs, celebrate milestones, and start conversations through SMS, WhatsApp, and live chat, making buyers feel supported throughout their journey.
Real relationships, automated loyalty
Run loyalty programs where your marketing already lives, with Dotdigital Loyalty. Set up rewards, trigger personalized retention journeys, and get AI insights on how your program is performing without extra tools, logins, or complexity.
Know who's ready for the next conversation
Automatically score contacts based on engagement and use those insights to trigger campaigns, personalize content, update lists, and alert sales at the perfect moment to follow up.
Effortless online ordering
Use onboarding emails and chat guidance to help customers get started. Automate updates and reminders so your team spends less time chasing orders and more time supporting customers.
Connect your B2B tech stack
Connect Dotdigital to Shopify, Adobe Commerce, Salesforce, Microsoft Dynamics and hundreds of other B2B tools. Push data into Dotdigital in real-time to create smart audience segments, personalize pricing, and automate campaigns.
Serious about security
As an ISO 27001-accredited business, compliance is built into our platform, so you can rest assured that all data handling meets regulatory standards and gets handled with care and respect.
Turn complex catalogs into confident purchases