Decisions platform hero

Orchestrate instantly. Innovate endlessly.

Built to master complexity. Decisions brings business process automation and orchestration together in one platform to coordinate workflows, systems, and AI. Respond to change at a moment's notice and turn it into your greatest competitive advantage.

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Trusted by organizations running complex, high-stakes operations.

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AI orchestration you can trust. Design, deploy, and govern AI agents with confidence.

Build and manage first- and third-party agents at scale with visual tools to design agent actions, a rules engine for governed intelligent decisioning, and process visibility into granular agent workflows.

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Faster, more cost-effective orchestration.

70%

faster rules changes

70%

less manual work time

40%

lower cost of ownership

Fill the gaps around core systems.

Core systems weren’t built for every workflow, decision, exception, approval, or AI action. Decisions adds the automation, orchestration, and governance layer that helps them do more.

More than workflows

More than workflows

 Go beyond basic business process automation (BPA). Orchestrate the workflows, rules, systems, people, and AI that real business operations depend on.

One unified control plane

One unified control plane

Coordinate long-running processes, cross-system work, business logic, and governed AI in one platform instead of stitching tools together.

Mid-Market

Simplify and scale

Automate time-consuming workflows with the flexibility to grow—without unnecessary overhead.

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Enterprise

Operate at full scale

Unify processes, systems, AI, and compliance across your organization—no matter how dynamic your environment.

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Trusted by Lockheed Martin.

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Decisions ranked # 1 in Stewardship in Gartner®

Ranked in the top five across all four evaluated use cases Gartner® Critical Capabilities for Decision Intelligence Platforms report 2026.*

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You’ve got “next.”

Change is constant. You never know what's coming next. Only that it will. Set your business apart with the control and flexibility to adapt in real time, ensuring you're ready for both today's demands and tomorrow's opportunities—without rebuilding your systems.

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Agentic Orchestration
Agentic OrchestrationBuild, deploy, orchestrate, and govern agents. Deploying the most AI won't help you win. Orchestrating it will.

Build, deploy, orchestrate, and govern agents. Deploying the most AI won't help you win. Orchestrating it will.

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Enterprise Rules Engine
Enterprise Rules EngineDesign, test, and automate sophisticated business rules and intelligent decisioning with precision, speed, and full visibility across systems.
Process Automation
Process AutomationStreamline across systems with powerful workflow orchestration and enterprise integrations.
Process Intelligence
Process IntelligenceGain visibility into operations and bring clarity and accountability to AI-driven outcomes.

Decisions handles hundreds of diverse use cases. If you imagine it, Decisions can build it.

By Industry
  • Insurance use case (placeholder)
    Modernize Rate & Quote Systems  Centralize insurance rules to update products,  rating, and quotes faster while extending legacy systems. Learn More
Insurance use case (placeholder)Financial services use case (placeholder)Higher education use case (placeholder)Healthcare use case (placeholder)Aerospace sustainment rules use casePublic sector use case (placeholder)
Modernize Rate & Quote Systems  Centralize insurance rules to update products,  rating, and quotes faster while extending legacy systems. Learn More

Recognized as a category leader.

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Forrester

The Adaptive Process Orchestration Software Landscape, Q2 2026

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Everest Group

Trusted by organizations solving dynamic problems.

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“By leveraging the Decisions platform our organization is able to compete in an ever-changing technology world at the speed of business.” 

MidFirst Bank logoDarris HamptonMidFirst Bank
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“We were looking for a best-of-breed solution that would reduce our reliance on specialized skill sets. We found that Decisions is very approachable for any .NET developer who needs to add workflow capability to an existing .NET application.”

Pantheon logoPaul JonesIT, Pantheon

Questions?
We’ve got answers.

What is Decisions, and what does it do?+−

Decisions is a business process automation and orchestration platform that coordinates workflows, systems, business rules, people, and AI in one environment. It helps organizations automate routine work and manage complex, cross-system processes without replacing their core technology.

How is Decisions different from a workflow automation tool or integration platform? +−

Workflow automation tools typically handle individual tasks, while integration platforms connect systems. Decisions coordinates the full process, including business rules, exceptions, human review, and AI-driven work.

Can Decisions work with existing systems and legacy technology?
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Ready to explore the platform?

Build, automate, and orchestrate the processes, rules, and AI that keep your business moving beyond the limits of core systems.

*Gartner does not endorse any specific vendor, product, or service mentioned in its research publications. It does not recommend that technology users exclusively choose vendors with the highest ratings or other distinctions. Gartner’s research publications reflect the opinions of its research team and should not be interpreted as factual statements. Gartner disclaims all warranties, express or implied, related to this research, including warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and its affiliates, both in the United States and internationally. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates, used herein with permission. All rights reserved.

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Business-owned logic

Business-owned logic

Give business and technical teams a safer, faster way to define, change, test, and govern rules without constant code rewrites.

Who Governs the Machines?

Learn how to govern AI agents with the orchestration, accountability, and control enterprises need to scale AI safely.

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Process Orchestration Products PEAK Matrix® Assessment 2025

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Everest Group

Process Mining Products PEAK Matrix® Assessment 2025

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Based on our experience of investing in the Decisions platform to improve our workflow and process automation, we don't see bottlenecks anymore. We see problems that Decisions can solve.

City of Miami Parking Authority logoHenry EspinosaCity of Miami Parking Authority
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“Unlike other solutions, Decisions combines a low-code approach with broad and deep functionality so IT and business analysts alike can automate any process, no matter how complex.” 

Mediacome logo Christopher MisirMediacom  
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Yes. Decisions works across modern and legacy environments, helping organizations coordinate processes, decisions, and data while keeping the core systems they already rely on.

How does Decisions help organizations manage and govern AI agents? +−

Decisions places AI agents inside governed business processes. Rules, approvals, human oversight, and process visibility help keep AI-driven actions consistent, accountable, and aligned with business policy.

What types of business processes can organizations build with Decisions? +−

Organizations use Decisions for processes ranging from approvals and case management to lending, insurance, transfer credit evaluation, healthcare operations, manufacturing workflows, and other complex, cross-system use cases.

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