Contact us
What would you like to do?
Call or email us
General inquiries
1-800-263-5588
613-566-4414, ext. 5060
- Understanding profiles and programs
- Help with the portal
Submit a help request in the portal. If you already have a portal account, please sign in before submitting a help request.
Note: Calls to this number are automatically routed to voicemail. Please leave your name, your number, and a brief message and a member of our team will call you back within 5 business days.
Employee directory
Search the Council’s employee directory using the Government Electronic Directory Services (GEDS).
Reception
1-800 263-5588
613-566-4414, ext. 0
Fax: 613-566-4390
Public feedback and complaints
Please submit complaints in writing to feedback@canadacouncil.ca
For more information, see our Public Feedback Process
To provide feedback about the accessibility of our services, granting programs and processes, consult our Accessibility Feedback page.
In order to foster constructive communication and maintain a safe and respectful space for both you and Canada Council employees, language or behaviour that is abusive, threatening or intimidating will not be tolerated and will therefore not receive a response.
Media inquiries
613-239-3958
1-800-263-5588 ext. 5151
For more information, see our Press page.
Accessibility
For people who are Deaf, hard of hearing, or TTY
users, please use your preferred MRS (Message Relay
Service) or IP service to contact us.
Canada Council also welcomes VRS (Video Relay Service) calls. For more information, please visit the VRS Canada website (http://srvcanadavrs.ca/en/).
Accessibility Support
- Application Assistance contributes to covering the cost of various services that can support people in their application process.
- Access Support is a supplement to an awarded grant. It is provided to recipients who identify specific disability-related supports that they need to carry out their proposed activities.
Inquire about a program
For support preparing a new grant application, please contact the relevant program listed below. Please include a few lines about your project or the component you have questions about, and an officer dealing with your component will get back to you typically within three business days.
Note:
- For questions specific to your application, you can submit a help request.
Arts Across Canada and Abroad
artsacross@canadacouncil.ca
1-800-263-5588, ext. 4039
for Micro-grants
microgrants@canadacouncil.ca
Creating, Knowing and Sharing:
The Arts and Cultures of First Nations,
Inuit and Métis Peoples
creatingknowingandsharing@canadacouncil.ca
1-800-263-5588, ext. 4038
Engage and Sustain
engageandsustain@canadacouncil.ca
1-800-263-5588, ext. 4035
Explore and Create
exploreandcreate@canadacouncil.ca
1-800-263-5588, ext. 4031
Supporting Artistic Practice
supportingartisticpractice@canadacouncil.ca
1-800-263-5588, ext. 4037
Public Lending Right (PLR) Program
plr@canadacouncil.ca
1-800-521-5721
For more ways to contact the PLR Program visit the PLR website.
Prizes
prizes@canadacouncil.ca
1-800-263-5588, ext. 5270
Reach us by mail
For couriers and deliveries
150 Elgin St, 2nd floor
Ottawa, Ontario K2P 1L4
Canada
For deliveries by Canada Post
P.O. Box 1047
Ottawa, Ontario K1P 5V8
Canada
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