نبذة عني
Experiments with life
مقالات Samar
النشاط
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Samar Singla أعاد نشر ذلكPicture this around one dinner table: A fleet owner glued to his phone worrying about fuel prices, an executive who hits the airport 5 days a week, and someone running on 3 coffees a day just to keep their on-demand engine moving. ☕✈️🚚 This picture is from a while back, but the conversation stuck with me. It wasn’t a formal client review or a dry pitch. It was a JungleWorks Connect; no agenda, just good food, real talk, and conversations that got a little sweet, a little sour, and way deeper than business metrics. When you’re building tech for the on-demand world, boardrooms only tell you half the story. The best insights happen over dinner, diving into the raw, high-stakes realities of keeping operations running on the ground. Whether you’re using Tookan to manage your fleet or building something of your own, if you’re in this ecosystem with us, you’re family. Payroll or not, you’re in the inner circle, and Im looking forward to the next one. 🍽️ We’re organizing another JungleWorks Connect this coming October, and I want to keep the format completely open: • Want to host a candid dining table session over great food? • Or maybe you’re a founder/owner with secret chef skills who wants to throw a barbecue and show us what life looks like behind the grill and the business? I’m all in. 🥩🔥 If you want a seat at the table for the next dinner, drop a comment below or send me a DM. Let’s break bread, talk shop, and build what’s next. #Jungleworks #Tookan #SaaS #ClientFamily
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Samar Singla نشر ذلكA recent Upwork Research Institute report revealed a staggering stat: 77% of employees say AI tools have increased their workload, and 88% of the highest AI productivity gainers report severe burnout. Read that again. The workers who are best at using productivity software are the ones closest to walking out the door. Why? Because instead of using software to give teams time back, standard management reacted by doubling expectations. Sales leaders bought three different AI email copilots and told SDRs: "Great, now you can send 500 emails a day instead of 200." We gave sellers more assistants, but all we actually created was more noise. Reps now spend their afternoons moderating AI-generated drafts, fixing broken data, and switching between five open tabs just to keep up with artificially inflated targets. Software shouldnt be a speed-wheel that forces your operators to run faster until they burn out. It should be an invisible engine that finishes administrative tasks in the background. Constantly building Outplay, the goal wasnt to build another AI blast tool that drowns reps in notifications. It was to unify the sales workspace; phone, email, LinkedIn, CRM; so administrative drag disappears entirely. Real productivity isnt about doing 10x more chaotic work. It’s about building lean systems that let your sellers spend their energy on the only thing that actually matters: real human conversations. #SalesEngagement #Outplay
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Samar Singla شارك ذلكPicture this around one dinner table: A fleet owner glued to his phone worrying about fuel prices, an executive who hits the airport 5 days a week, and someone running on 3 coffees a day just to keep their on-demand engine moving. ☕✈️🚚 This picture is from a while back, but the conversation stuck with me. It wasn’t a formal client review or a dry pitch. It was a JungleWorks Connect; no agenda, just good food, real talk, and conversations that got a little sweet, a little sour, and way deeper than business metrics. When you’re building tech for the on-demand world, boardrooms only tell you half the story. The best insights happen over dinner, diving into the raw, high-stakes realities of keeping operations running on the ground. Whether you’re using Tookan to manage your fleet or building something of your own, if you’re in this ecosystem with us, you’re family. Payroll or not, you’re in the inner circle, and Im looking forward to the next one. 🍽️ We’re organizing another JungleWorks Connect this coming October, and I want to keep the format completely open: • Want to host a candid dining table session over great food? • Or maybe you’re a founder/owner with secret chef skills who wants to throw a barbecue and show us what life looks like behind the grill and the business? I’m all in. 🥩🔥 If you want a seat at the table for the next dinner, drop a comment below or send me a DM. Let’s break bread, talk shop, and build what’s next. #Jungleworks #Tookan #SaaS #ClientFamily
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Samar Singla أعاد نشر ذلكSamar Singla أعاد نشر ذلكLegacy logistics software is a quiet profit killer. You sign a 1-year contract. You pay a $5,000 onboarding fee. You wait 6 months for "custom setup" and your drivers still end up calling dispatch asking, "Where do I go next?" It’s 2026. Your dispatch tech shouldn't feel like it was built in 2012. Tookan takes 10 minutes to set up: • Plug in your orders • Routes auto-optimize • Drivers get instant turn-by-turn navigation • You track off-route turns live on your dashboard Stop overpaying for dinosaur enterprise tech, and Try Tookan today. https://lnkd.in/gJaQH9E #Tookan #FleetManagement #LastMileDelivery #DeliveryOperations #RouteOptimization
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Samar Singla أعاد نشر ذلكSamar Singla أعاد نشر ذلك⚡ Why Blunt Surge Pricing is Killing On-Demand Transit (and How to Fix It) Dynamic surge pricing was supposed to solve driver supply during peak hours. Instead, reactive surge spikes have turned into a major churn driver; forcing 55%+ of riders to abandon their apps while leaving peripheral suburbs starved of rides. In our latest issue of Jugnoo | The Mobility Dispatch, we break down: 1. The Anatomy of a Failed Surge Event: How reactive dispatch triggers rider abandonment and localized driver oversaturation at the exact same time. 2. Proactive Intelligence vs. Penalty Pricing: Moving beyond blunt fare surges using Predictive Fleet Heatmapping, Transparent Pricing Ceilings, and Smart Corridor Batching. 3. The Mobility Balance Scorecard: The four critical metrics mobility leaders need to track beyond top-line GMV. 4. The Jugnoo Advantage: How Jugnoo’s Smart Mobility SaaS Suite helps operators protect rider LTV and driver earnings with end-to-end AI dispatch infrastructure. ⏱️ Read time: ~3 minutes 👉 Read the full issue and discover how to scale your fleet without surge churn! #MobilityTech #RideHailing #SaaS #FleetManagement #SurgePricing #Jugnoo #UrbanMobility #DispatchSoftwareThe Surge Pricing Paradox: Balancing Driver Earnings Without Losing RidersThe Surge Pricing Paradox: Balancing Driver Earnings Without Losing Riders
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Samar Singla شارك ذلكI got this comment on one of my posts from last week, and I had to talk about it. This is something that every software founder eventually faces: "Platforms bloat next. How do you keep it lean?" It’s a fair critique, a valid fear. The single-point tool era is dying, but the alternative can easily turn into a bloated enterprise monster if you arent careful. When we took a majority stake in Outplay, we didnt do it to build a bloated software with endless buttons and tabs. We did it to eliminate the exact friction point that legacy sales tools created. Most platforms force reps to tab-switch between dialers, email sequencers, LinkedIn, and CRM loggers; spending 60% of their day operating software instead of talking to buyers. At Outplay, we stop platform bloat with three basic rules: 1. Keep it modular: The heavy lifting runs silently in the background so reps only see the exact task they need to execute right now. 2. Kill tab-switching: Combine email, calls, WhatsApp, and LinkedIn into one continuous workspace. 3. Build an engine, not a taskmaster: Automate sequence triggers, call logs, and CRM syncs natively so reps spend time closing, not clicking. Platform bloat happens when software teams build for feature checklists instead of operator velocity. At Outplay, we dont build software to give reps more things to do. We build it to remove every piece of administrative drag standing between a seller and a deal. Keep it modular. Hide the complexity. Let your operators run fast. #Outplay #B2BSaaS #SalesEngagement #Founders
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Samar Singla شارك ذلكIf you want to see pure fiction in a B2B SaaS company, don’t look at the pitch deck; look at your CRM deal pipeline on a Thursday afternoon before the forecast call. You’ll see deals sitting in "Stage 3: Proposal Sent." The committed revenue looks healthy, coverage ratios check out, and everyone feels good. Then the quarter ends, and half those deals silently slip into next quarter or disappear into "Closed-Lost: No Decision." When you audit why, the reality hits: the deal wasn't in Stage 3. The rep just dragged the card over because they sent a proposal three weeks ago. In reality, the prospect hasn't opened an email in 18 days, missed the last check-in, and hasn't engaged on LinkedIn in a month. You didn't miss your revenue target due to a late execution slump, you missed it because you were forecasting based on hope and rep opinions instead of actual buyer activity. In Edition #07 of Outplay GTM, we break down: 1. Why rep-reported CRM stages create a false sense of pipeline security. 2. The hidden cost of manual data entry on forecasting accuracy. 3. How high-velocity teams move to activity-driven intelligence where live buyer engagement dictates deal health. How confident are you in your current "Stage 3" pipeline? If you audited your top 10 deals today, how many have seen actual buyer engagement in the last 5 days? Read the full edition above and drop your thoughts in the comments. I’d love to hear how your team measures true deal velocity.The Pipeline Hygiene Lie: Why Your CRM Forecast Is Pure FictionThe Pipeline Hygiene Lie: Why Your CRM Forecast Is Pure Fiction
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Samar Singla أعاد نشر ذلكSamar Singla أعاد نشر ذلكNobody likes calling customer support to ask "where is my food / order?" And let’s be honest, nobody likes being the business trying to answer that question while guessing where their drivers are. Tookan fixes the entire middle layer. Smart routes, automated dispatches, and live tracking links sent straight to your customer’s phone before they even think to ask. Stop managing chaos. Start scaling. 🔗 Try Tookan free for 14 days → https://lnkd.in/gJaQH9E #Tookan #Deliverymanagement #SaaS
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Samar Singla نشر ذلك61% of B2B buyers now say they'd rather avoid a sales rep entirely. Not "prefer self-serve when convenient." Avoid reps. I read that Gartner number twice. Because that's not a rough quarter. That's a structural shift. And most sales orgs are still treating it like a slump they can out-hustle. The instinct everywhere: show up more. More touches. More channels. More persistence. I get it. It's what worked for a decade. It's backfiring now. Reply rates: ~7% a few years ago. ~3% today. 73% of buyers actively avoid vendors whose outreach isn't relevant to where they actually are. Persistence without relevance stopped being sales a while ago. It's just noise people got good at ignoring. This is the exact gap we built Outplay to close. Not reach more people. Know which ones are actually worth reaching right now. A job change. A page revisited twice. A deal gone quiet for the wrong reason. The rep shows up when showing up makes sense. And stays out of the way when it doesn't. Buyers didn't stop wanting help. They stopped wanting help from people who show up on a schedule instead of a reason. #B2BSales #GTM
Samar Singla قام بالرد على تعليق
١٣ ساعة
Abhijit S. Efficiency should give people breathing room to focus on high-value stuff, not just push them to double their output.
Samar Singla قام بالرد على تعليق
١٣ ساعة
Mike Schroeck Literacy and process have to come first. Otherwise, people end up managing the tool instead of doing real work.
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Samar Singla أضاف إعجابًا إلى ذلكSamar Singla أضاف إعجابًا إلى ذلكHow to stop high-intent outbound leads from going cold in under 5 minutes: One of the biggest pipeline leaks in B2B sales happens between a prospect showing buying intent and an SDR acting on it. A prospect clicks your pricing page. Opens your email 3 times. Reads your case study. And then… nothing. The SDR checks the engagement dashboard hours later. By then, the moment is gone. Here’s how to close that gap with Outplay: → Trigger real-time intent alerts Set workflows to flag high-intent actions, like repeated email opens or clicks on key links. → Prioritize the prospect automatically Move engaged prospects to the top of the rep’s calling queue instead of making SDRs hunt through reports. → Call while the context is fresh The SDR gets notified and can dial directly from Outplay, without jumping between tools. The goal isn't to generate more activity. It’s to act faster on the activity that already matters. When a prospect is actively researching your solution, timing matters. Don't make your SDR discover that signal tomorrow. Turn the signal into a conversation while the intent is still fresh. #B2BSales #SalesLeadership #OutboundSales #SalesDevelopment #RevOps #SaaS #SalesAutomation #IntentData #GTM #Outplay
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Samar Singla أضاف إعجابًا إلى ذلكThe “Mid-Sequence Dropoff”: Why your outbound leads go dark after touchpoint #2 Most sales teams start their outbound cadence strong. A personalized email. A relevant hook. A clear reason to engage. Then comes Day 3, Day 5, Day 7: “Just following up.” “Bumping this to the top of your inbox.” “Any thoughts?” When every follow-up looks the same, prospects start tuning out. The problem is not necessarily too many touches. It is too much repetition. To build a more consistent outbound pipeline, every touchpoint should bring a different channel, context, or value: Touchpoint 1 (Day 1 - Email):Start with a contextual hook around a specific operational pain point. Touchpoint 2 (Day 1 - Phone):Follow up with a call while the email context is still fresh. Touchpoint 3 (Day 3 - LinkedIn):Create a low-friction touch through a profile visit or soft message. No hard pitch. Touchpoint 4 (Day 5 - WhatsApp/Email): Add value with a relevant case study, insight, or micro-use case tied to the initial pain point. Touchpoint 5 (Day 8 - Phone/Breakup): Make one final, direct attempt or send a simple breakup message with an easy opt-out. The goal is not to follow up more. It is to follow up differently. Outbound momentum comes from the right combination of channel + timing + value, rather than repeating the same email bump. With Outplay, reps can manage this entire multi-channel cadence from a single automated queue, making it easier to execute every touchpoint without dropping the ball. Stop repeating the follow-up. Start changing the conversation. Outplay
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Samar Singla أضاف إعجابًا إلى ذلكSamar Singla أضاف إعجابًا إلى ذلكStop paying your SDRs $70k a year to act as human database glue. If your reps are spending 4 hours a day toggling between a dialer, a sequencer, a social tool, and a CRM just to log a single conversation, you don't have a hustle problem, you have a broken tech architecture. Every tab switch drains cognitive focus. Every delayed response to a warm intent signal kills conversion. And every manual CRM entry guarantees garbage data. In the latest issue of The Outplayer, "The Revenue Engine Breakdown: Why Your High-Velocity Sales Team Hit a Wall," we break down how modern revenue leaders build zero-admin sales engines that double live conversation time: 1. Context Collapse: Why software fragmentation quietly kills call quality before your rep even speaks. 2. Signal Decay: What happens when warm proposal opens sit unaddressed in secondary dashboards. 3. Zero-Admin Execution: How consolidating phone, email, and social execution reclaims 15 hours a week per rep. Quick question for revenue leaders: How many separate browser tabs does your sales team have to open every morning just to complete one outreach sequence? Drop your number in the comments below, let’s see who’s paying the highest "context tax." 👇 (Read the full issue via the link in the comments) #SalesExecution #OutboundSales #RevenueOperations #SalesEnablement #B2BSaaSThe Revenue Engine Breakdown: Why Your High-Velocity Sales Team Hit a WallThe Revenue Engine Breakdown: Why Your High-Velocity Sales Team Hit a Wall
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Samar Singla أضاف إعجابًا إلى ذلكSamar Singla أضاف إعجابًا إلى ذلكBuying more delivery vans won't fix your late delivery problem, it just makes your inefficiency more expensive. When delivery deadlines start slipping, the knee-jerk reaction for most fleet managers is to throw capital at the problem: buy two more vans, hire three more drivers, and balloon the payroll. But across the last-mile operations I audit, capacity is rarely the root cause. The real killer is route fragmentation; like sending three different drivers into the exact same neighborhood within an hour because orders dropped in at different times. For last-mile delivery teams, your delivery commitment (or fulfillment deadline) is the core promise you make to your customer regarding when their package will arrive, whether that's a strict 30-minute food delivery window, a 2-hour grocery slot, or a guaranteed same-day drop-off. When a fleet continually misses these guaranteed delivery windows, it isn't just a minor operational glitch; it triggers driver overtime costs, forces expensive re-deliveries, burns out customer support, and directly destroys buyer loyalty. A well-optimized fleet of 10 vehicles running Tookan’s dynamic route batching will out-deliver an unoptimized fleet of 15 vehicles every single day. Instead of treating orders as static tasks, Tookan clusters incoming deliveries by proximity and time windows in real time, re-balancing driver workloads on the fly as new requests drop in. Before committing tens of thousands to new fleet capital or driver contracts, audit your routing logic. Upgrading your automated dispatch in Tookan costs a fraction of a new van and fixes the structural bottleneck immediately 🚀
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Samar Singla أضاف إعجابًا إلى ذلكA recent Upwork Research Institute report revealed a staggering stat: 77% of employees say AI tools have increased their workload, and 88% of the highest AI productivity gainers report severe burnout. Read that again. The workers who are best at using productivity software are the ones closest to walking out the door. Why? Because instead of using software to give teams time back, standard management reacted by doubling expectations. Sales leaders bought three different AI email copilots and told SDRs: "Great, now you can send 500 emails a day instead of 200." We gave sellers more assistants, but all we actually created was more noise. Reps now spend their afternoons moderating AI-generated drafts, fixing broken data, and switching between five open tabs just to keep up with artificially inflated targets. Software shouldnt be a speed-wheel that forces your operators to run faster until they burn out. It should be an invisible engine that finishes administrative tasks in the background. Constantly building Outplay, the goal wasnt to build another AI blast tool that drowns reps in notifications. It was to unify the sales workspace; phone, email, LinkedIn, CRM; so administrative drag disappears entirely. Real productivity isnt about doing 10x more chaotic work. It’s about building lean systems that let your sellers spend their energy on the only thing that actually matters: real human conversations. #SalesEngagement #Outplay
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Samar Singla أضاف إعجابًا إلى ذلكSamar Singla أضاف إعجابًا إلى ذلكBefore I got up to present at NASSCOM, I spent most of the day right here — in the audience, taking notes. It is easy to forget, heads-down building, how fast the ground is moving. I sat through sessions on agent orchestration, evaluation, and governance, and left with more questions than I came in with. Which is the point. One thing landed hard: the whole industry is racing to make AI that acts, and barely pausing to ask who checks what it did. In grading, that question has a face — a student whose mark nobody re-examined. That is the part we refuse to hand-wave. Grateful to have been in the room. Back to building.
الخبرة والتعليم
المشروعات
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Mini Orange Data Analytics
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My job was to capture and analyze the data stream from a nuclear beam falling on to a Silicon single crystal.
التكريمات والمكافآت
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Young entrepreneur Award
BW Businessworld Disrupt 2017
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Chandigarh Best Employer Brand Award
Punjab Best Employer Brand Awards 2017
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Innovative Smart Solutions- Accessibility & Mobility Award
BW Smart Cities Conclave & Awards
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Achiever of the Year 2017 - BW Disrupt 40 under 40 list
BW Businessworld Disrupt 2017
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Coolest Start-up Award 2017
Business Today Awards 2017
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The most Influential Young Indian 2017
GQ India
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Leader Of the Decade In Entrepreneurship Award 2017
All Ladies League and Women Economic Forum
Women Economic Forum (WEF) is an associate of ALL Ladies League (ALL), the world’s largest All-inclusive international women’s chamber and a movement for the Welfare, Wealth and Wellbeing of ALL.
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Smart Cities 2017 Global Innovation Award- Urban Innovation Category
Le Monde awards 2017
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The Most Innovative Startup 2016
Small Enterprise Business Awards
Jugnoo awarded with the most innovative startup for its nimbleness and its ability to use its auto network to break into hyper-local delivery and B2B logistics.
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API World 2016 Award in the Transportation API category
API World 2016 Conference and Expo
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Jugnoo Awarded as Startup of the Year 2016
Assocham Tech Awards 2016
Jugnoo has been awarded the 'Start-Up of the Year' at ASSOCHAM Start-up Summit and Tech Awards, 2016 for its efforts in disrupting the Indian consumer transportation segment and using technology to revolutionize the auto rickshaw segment in the country. The Start-up and Tech Award was organized by ASSOCHAM in association with Software Technology Parks of India, STPI, Government of Haryana and Government of Punjab.
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Young Entrepreneur of the year Award
Ludhiana Management Association Trident Award 2014
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Intel India Innovation Pioneers Challenge 2006
Intel
Pitched a tech-business plan to VCs from Intel Capital in my second year of college.
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KVPY Fellow
Department of Science and Technology
KVPY physics fellow 2005 batch. Attended 4 camps and learnt a lot during this!
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English
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Hindi
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Punjabi
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Nishant Desai
Nishant Desai
The world has changed. Your customers aren't just Googling anymore - they're asking ChatGPT, Gemini, and Perplexity. Is your business showing up in those answers?<br><br>I'm Nishant, Founder of Kinsh Technologies - an AI-first digital agency helping small and medium businesses get discovered, chosen, and trusted in the era of AI search.<br><br>🔍 What we do:<br>→ AEO (Answer Engine Optimization) - Get your business cited in ChatGPT, Gemini & Perplexity answers<br>→ GEO (Generative Engine Optimization) - Optimize your content for AI-generated search results<br>→ AI Overviews Ranking - Appear in Google's AI Overviews for high-intent queries<br>→ AI-Powered Web Development - Websites built to perform in both traditional and AI-driven search<br><br>🌍 We work with SMBs across USA, UK, Australia, India & Dubai.<br><br>In 19+ years, we've helped 540+ clients grow their digital presence. Today, we're taking those same businesses - and new ones - into the AI-first future.<br><br>If you're a business owner or marketing decision-maker wondering why your competitors are suddenly appearing in AI answers and you're not - that's the problem we solve.<br><br>📩 DM me or visit kinsh.in to start the conversation.