Ryan Go

Operations
Service Desk Engineer providing frontline IT support across end-user and infrastructure issues with a focus on continuous improvement.

About:

What are your current responsibilities at XL.net? –

I am working as a Service Desk engineer which serves as the first point of contact for all user IT related concerns covering level 1 (end user-support) up to Level 2/3 (infrastructure support).

What do you like the most about working at XL.net?
The best thing about working with XL.net is that XL.net has a roadmap for the team, meaning they want you to improve which will be a win-win situation for both the business and the contractor.
How do you enjoy spending your free time?

I enjoy staying at home most of the time and play PS5 during my free time.

What is something about you that not a lot of people know?

I am more of an introvert type, I would prefer to be in a quiet and serene place rather than in places full of people.

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