Non-Profit IT Services

Proactive IT support for non-profits, with a proven 79.8% reduction in technology issues.

Reduce your IT headaches by 79.8% with monthly technology audits and immediate remediation.

Get 24/7/365 live helpdesk support-99.3% of calls answered by real experts, not bots, every time.

Boost productivity by at least 7% through consistent, proactive technology alignment and support.

Protect member and donor data with ISO 27001 certified cybersecurity services and monthly audits.

Partner with a dedicated XL Tech Officer who ensures your IT aligns with your non-profit’s mission.

Request a Quote for our Non-Profit IT Services

See Why Non-Profits Trust XL.net for IT Support

Discover how others have reduced IT issues and improved productivity

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael Georges
Appraisal Institute
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
TradingBlock

Non-Profit IT Services That Deliver Measurable Results

Expert support across all IT domains

Monthly Technology Audits

Monthly proactive technology audits uncover and resolve IT issues fast, delivering a 79.8% reduction in disruptions and security risks for non-profits.

24/7/365 Helpdesk Support

24/7/365 helpdesk services ensure your staff gets expert support any time, with 99.3% of calls answered live and most issues resolved on the first contact.

Cybersecurity & Compliance

Comprehensive cybersecurity solutions, including managed detection, penetration testing, and compliance management, safeguard your non-profit’s sensitive data.

Dedicated XL Tech Officer

Dedicated XL Tech Officer provides consistent guidance, ensuring your technology aligns with your mission, supported by monthly system analyst meetings.

Co-Managed IT Services

Co-managed IT services let you choose which functions to keep in-house and which to outsource, creating a collaborative, supportive partnership.

Flexible Agreements

Month-to-month service agreements offer flexibility-no long-term contracts required, giving your non-profit freedom and peace of mind.

Technology Alignment Planning

Business-driven IT planning creates a custom one-page Technology Alignment Plan, ensuring your leadership’s strategies and technology are always in sync.

Certified IT Expertise

ISO 27001 certification and 70+ technology certifications demonstrate deep expertise and a commitment to security, reliability, and compliance.

Performance & ROI Reporting

Regular performance reviews and transparent reporting provide accountability, helping you measure ROI and build trust with your board and donors.

Proven Results for Non-Profit IT: See the Measurable Impact

79.8%

Reduction in IT issues

99.3%

Live calls answered 24/7

97.09%

CSAT rating

Non-Profit IT Services

Empower Your Mission with Proactive Non-Profit IT Services

Non-profits face unique technology challenges, from limited resources to the need for ironclad data security. XL.net’s Non-Profit IT Services are designed to address these realities head-on, with a proactive approach that prevents issues before they disrupt your mission.

Monthly technology audits set you apart from other organizations, uncovering hidden inefficiencies and security gaps-then fixing them immediately. This leads to a measurable 79.8% reduction in IT issues and a 7% increase in productivity, keeping your team focused on what matters most.

With 24/7 access to live IT experts, ISO 27001-certified security, and a dedicated XL Tech Officer, you gain a true partner in technology. These resources empower your non-profit to operate more efficiently, securely, and confidently in today’s digital landscape.

Non-Profit IT Services

Seamless IT Support for Non-Profits-Anytime, Every Time

Experience IT support tailored for the non-profit sector, with benefits that directly support your goals:

  • Monthly audits that catch and resolve issues fast
  • 24/7/365 helpdesk staffed by real experts for immediate assistance
  • Comprehensive cybersecurity, including managed detection and response
  • No long-term contracts-flexible, month-to-month agreements
  • Dedicated XL Tech Officer for consistent guidance

These differentiators help your team stay focused on service, not technology interruptions. With XL.net, you gain peace of mind, knowing your IT infrastructure is robust, secure, and always aligned with your mission’s needs.

Start Your Non-Profit IT Transformation Today

Empower your non-profit with reliable, secure IT that accelerates your mission.

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Non-Profit IT Services

Strategic IT Partnership for Greater Non-Profit Impact

XL.net’s commitment to your non-profit extends beyond basic IT support. Each account receives personalized attention from a dedicated XL Tech Officer and monthly reviews with system analysts to ensure technology is helping-not hindering-your impact.

This level of partnership means your leadership team is always in sync with your IT strategy, empowered by a one-page Technology Alignment Plan that keeps everyone on track and accountable.

With regular communication and transparent reporting, you can easily measure the return on your IT investment, building trust with your board, donors, and community partners.

Non-Profit IT Services

Secure Your Data and Reputation with Proven IT Protection

Security and compliance are critical for non-profits managing sensitive donor or member information. XL.net’s Non-Profit IT Services include industry-leading cybersecurity, monthly audits, and 24/7 monitoring to protect your reputation and resources.

ISO 27001 certification and a full suite of security tools-SOC, SIEM, MDR, penetration testing, and compliance management-set your organization apart from others that rely on less frequent, less thorough protection.

With XL.net, you can demonstrate compliance, safeguard your data, and confidently share your commitment to security with your stakeholders and community.