Government IT Services

Bridge the gap between your agency’s mission and technology with XL.net’s proactive government IT services and monthly audits for 79.8% fewer IT issues.

Reduce government IT issues by 79.8% with monthly audits, providing faster resolutions and greater operational efficiency.

Enjoy 24/7/365 live expert helpdesk support, with 99% of issues resolved on your first call or contact every time.

Enhance your agency’s cybersecurity with ISO 27001 certified solutions and monthly risk assessments for ongoing compliance.

Work with a dedicated XL Tech Officer and system analyst for consistent, business-focused technology alignment and advice.

Stay flexible with no long-term contracts-opt for month-to-month agreements while accessing all premium IT services.

Request a Quote for our Government IT Services

Trusted by Public Sector Leaders Across Chicagoland

See how agencies benefit from fewer IT issues, stronger security, and responsive support.

…We are now able to have the resources of a big company, but don’t have to pay full price for them…If there is an issue, we don’t have to do anything but call them. They are easy to deal with and their staff does whatever they have to do to get issues resolved.
Phusion Projects
I've contacted XL for IT support with various issues and assorted software and apps, throughout the workday and off hours. They have consistently been incredibly responsive, helpful, friendly, and professional, and they help me understand the problems in layman's terms. Thanks XL!
Rachael Georges
Appraisal Institute
XL.net provides me and my business every tool we need to succeed and a peace of mind that can’t be bought. What we pay now is less than what we were paying before – with a side of extra competency. We are getting better services for less.
Illinois Ventures
Compared to our previous provider, the transition to XL.net saves us $7,000 – $8,000 a month in IT expenses and the fact that we no longer have an in-house IT tech. This is the best IT vendor I have had experience with – and I’ve had a lot of experience with IT vendors in the past.
TradingBlock

Comprehensive Government IT Services for Secure, Reliable Operations

Expert support across all IT domains

Monthly Technology Audits

Monthly technology audits identify and resolve vulnerabilities before they impact agency operations, delivering a 79.8% reduction in IT issues and improved productivity.

24/7/365 Live Helpdesk Support

24/7/365 live helpdesk support ensures your staff always reach real IT experts, with 99% of issues resolved on the first contact for uninterrupted service delivery.

Cybersecurity & Compliance

ISO 27001 certified cybersecurity solutions, including managed detection and response, penetration testing, and compliance management, safeguard sensitive government data.

Dedicated Tech Officer & Analysts

Dedicated XL Tech Officers provide consistent business-level advice and support, backed by monthly meetings with system analysts for ongoing technology alignment.

Flexible Agreements

No long-term contracts-enjoy the flexibility of month-to-month agreements, allowing your agency to adapt services as needs evolve without being locked in.

Co-Managed IT Services

Co-managed IT enables your internal staff to partner with XL.net experts, supplementing your team and enhancing technology outcomes without losing control.

Compliance Management

Comprehensive compliance management ensures your agency meets all necessary regulatory standards, reducing risk and simplifying audits and reporting.

Server Health Monitoring

Proactive server health and performance monitoring through monthly audits prevents downtime and maintains the reliability of critical government systems.

Staff IT Training & Support

Staff training and ongoing support empower your agency to adopt best practices in cybersecurity, productivity, and IT operations, minimizing human error risks.

See the Measurable Impact of Government IT Services

79.8%

Reduction in IT issues

99.3%

Calls answered live 24/7/365

99%

First-contact issue resolution rate

Government IT Services

Maximize Uptime and Security for Your Government Agency

Government agencies face unique challenges that demand a highly reliable and secure IT environment. XL.net’s Government IT Services provide peace of mind through proactive monthly technology audits that uncover and resolve potential issues before they disrupt daily operations.

With a 79.8% reduction in IT issues and a 7% improvement in productivity, your agency can focus on serving the public, knowing your technology foundation is secure and robust. Every client benefits from ISO 27001 certified security practices and rapid, expert support-day and night.

This proactive, consistent support ensures compliance, reduces security risks, and delivers measurable improvements in uptime and staff productivity-making XL.net a trusted choice for government IT solutions.

Government IT Services

Transformative IT Support Built for the Public Sector

XL.net’s Government IT Services are designed to deliver measurable, strategic value for public sector organizations. With a focus on transparency and results, you benefit from:

  • Monthly technology audits to quickly identify and fix vulnerabilities
  • 24/7/365 live helpdesk support with 99% first-contact resolution
  • Comprehensive cybersecurity, including managed detection and response
  • Dedicated XL Tech Officers for consistent, personalized guidance
  • No long-term contracts-flexible, month-to-month agreements

This comprehensive approach streamlines agency operations, ensures ongoing compliance, and positions technology as a true enabler for public service.

Request a Government IT Services Consultation Today

Discover how proactive IT management can reduce your agency’s risks and boost productivity.

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Government IT Services

Strategic Technology Alignment for Government Success

Consistent IT alignment is crucial for government agencies striving for operational excellence. With XL.net, your leadership team receives regular consultation from both a dedicated XL Tech Officer and system analysts, ensuring technology always supports your strategic objectives.

Proactive communication and detailed monthly reports keep you informed, empowering you to make decisions with confidence. Your technology roadmap becomes a tool for progress, not an obstacle.

This level of partnership-rare among managed service providers-sets your agency up for long-term success, with fewer disruptions and more time for what matters most: serving your community.

Government IT Services

Proactive Cybersecurity and Compliance for Government Agencies

Cybersecurity is non-negotiable for government operations. XL.net’s ISO 27001 certified services, combined with monthly risk assessments and managed detection and response, protect your agency from emerging threats.

From penetration testing and compliance management to SOC and SIEM solutions, your agency receives enterprise-grade protection tailored to the unique demands of the public sector.

This layered, proactive approach minimizes risk, ensures regulatory compliance, and keeps your sensitive data safe-without slowing down your team’s productivity or public-facing services.

You gain a trusted IT partner dedicated to reducing security risks and streamlining your agency’s operations. With monthly technology audits, your government office benefits from fast issue resolution, 24/7 helpdesk access, and a 79.8% reduction in IT headaches. This proactive approach ensures compliance, minimizes downtime, and helps your team focus on serving the public without technology distractions.

You receive 24/7/365 live support from IT professionals, not bots, ensuring issues are resolved quickly-99% on the first contact. This means less downtime for your staff and immediate expert assistance when it matters most. Dependable government IT support keeps your operations running efficiently and securely at any hour.

You benefit from a robust cybersecurity strategy that includes monthly technology audits, managed detection and response, penetration testing, and compliance management. This proactive, ISO 27001 certified approach reduces your security risks and ensures sensitive government data stays protected from evolving threats.

You have a dedicated XL Tech Officer assigned to your account, providing consistent, business-focused guidance. Regular meetings with system analysts keep your agency’s technology aligned with your goals, delivering advice tailored to your needs and ensuring you always have a familiar, knowledgeable expert on hand.

You can choose a flexible, month-to-month agreement with no long-term contracts required. This allows your agency to adapt easily as needs change, with the freedom to scale IT services up or down without being locked in, while still enjoying full access to all core features and expert support.